Springer Proceedings in Business and Economics

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Preselection of Contractors Before Inviting for Bidding Using AHP: Satyendra Kumar Sharma
Authenticity as an Antecedent of the Tourist Experience in Measuring the Gap Between Tourist Experiences at an Accommodation Establishment and a Tourist Attraction in Lesotho: Shale Johannes Shale, Sello Samuel Nthebe and Magdalena Petronella Swart
The Impact of Work Stress on Innovative Work Behavior in Manufacturing: The Mediating Roles of Psychological Resilience and Work Engagement: Qi Feng, Wornchanok Chaiyasoonthorn and Singha Chaveesuk
Forecasting Tanker Freight Rate: Rodrigo Ferreira Bertoloto and Fernando Luiz Cyrino Oliveira
Economic Security Indicators Forecasting for Management Decisions Based on Integrated Reporting Data: Alsu Ahmetshina, Roza Kaspina and Linar Molotov
Investigating the Role of High-Speed Rail in Influencing University Student Educational Choices in Italy: Mario Tartaglia and Ilaria Lopresti
The Beauty Boom: Analyzing the Socio-Economic Contribution of the Beauty Industry to the European Union: Oana Turcu, Cristian Brancu and Cristian Busu
Increasing Revenue and Decreasing Cost: The Promotion of Direct Distribution Channels in Hospitality: Tânia Vieira, Mónica Oliveira and Teresa Pataco
Financial Stability of Health Insurance Fund of the Republic of North Macedonia: Shpresa Alija, Jonida Lloga and Arbër Ajdini
Does the Fall in Crude Oil Prices Really Affect the Malaysian Ringgit?: Muhammad Adli Amirullah and Zarinah Hamid
Optimum Design and Function Improvement of Mobile Nursing System: Gang Tong, Huan Liu and Luxing Wang
Information Systems Planning Research and Strategy as Practice: Toward a Theory-Driven Agenda: Maria Kamariotou and Fotis Kitsios
AI-Driven Chatbots in Halal Marketing Communication—Challenges and Opportunities: Muhammad Dharma Tuah Putra Nasution, Desi Astuti, Sri Rahayu, Yossie Rossanty, Ramadhan Harahap and Ahmad Rafiki
Design and Development of the CEM-Dashboard: A Diagnostic Tool to Determine Your Current Position and Improvement Directions in Customer Experience Management: Marcel Weber and Arend Hofsink
Digital Marketing Effect on Value Creation and Customer Satisfaction: Empirical Analysis of Textile Industry in Emerging Countries: Jona Hoxhaj, Gadaf Rexhepi, Jusuf Zeqiri and Sadudin Ibraimi
The Effect of Proper Complaint Handling on Customers’ Satisfaction and Loyalty in Online Shopping: Bassam Tarhini and Dana Hayek
Using Entrepreneurship to Address Economic Challenges: Sweta Patnaik and Shamil Isaacs
Business Model Archetypes in the Construction Industry: A Systematic Literature Review: Ana Beatriz Nogueira Peixe Sales and Fernando Luiz Emerenciano Viana
The Difficulties of Access to Bank Financing by SMEs: A Questionnaire Study: Yasmine Derradj and Hanya Kherchi Medjden
Multicriteria Assessment of Alternative Policy Scenarios for Achieving EU RES Target by 2030: Ioannis Papadogeorgos, Aikaterini Papapostolou, Charikleia Karakosta and Haris Doukas
The End of Marketing as You Know It. Or Not!: Dorin C. Coita, Adela L. Popa, Teodora M. Tarcza, Naiana N. Ţarcă, Dinu V. Sasu and Remus Roşca
Proximity Marketing as an Enabler of Mass Customization and Personalization in a Customer Service Experience: Nataly Levesque and Harold Boeck
Artificial Intelligence – Extending the Automation Spectrum: Stephen K. Kwan and Maria Cristina Pietronudo
Assessment of Knowledge Management in Small Businesses: The Examination of Support, Rewards, and Empowerment in Organisations: Amitabh Patnaik, Avinash Pawar and Alekha Panda
Linking Destination Attributes and Overall Satisfaction in a Cultural UNESCO World Heritage Site Destination: Smiljana Pivčević, Ljiljana Najev Čačija and Ante Budimir Bekan
The Effects of Perceived Organizational Justice and Organizational Support on Employee Performance: Ana Isabel Virgolino, Arnaldo Coelho and Neuza Ribeiro
Academic Leadership as a Goal for Municipal University Development: Inna A. Akhyamova, Ksenia A. Mitrofanova and Alexander A. Pronin
Gold Market and Selected Stock Markets–Granger Causality Analysis: Katarzyna Mamcarz
Electric Power Industry of Russia in the Transition to a Low-carbon Economy: Natalia V. Vasilenko
Profitability Determinants of the Greek Hospitality Industry: The Crisis Effect: Panagiotis E. Dimitropoulos
Technological Capabilities Impacting Business Intelligence Success in Organisations: Rekha Mishra and A. K. Saini
The Impact of Energy Crisis on the Vegetable Sector in Romania: Cornelia Alboiu
Implementation of the Concept of Platform-Based Greening of Production: Lyudmila M. Davidenko, Maxim A. Miller and Alexey А. Titkov
Proposal for a Decision-Making Dashboard Enhanced by Big Data: An Application in the Portuguese Furniture Industry: Arthur Rossi, Karoline Santos, Fernanda Treinta and Joseane Pontes
Investigating the Role of Accounting Software in Granting Ease to the Accountants Within Small- and Medium-Sized Enterprises in South Africa: Muhammad Azeem Shaikhnag, Nwosu Lilian Ifunanya and Calvin Mahlaule
The Role of the Professional Accountant in Identifying Solutions for a Fast Business Recovery: Angela Vinter
New Legislation Concerning Cash Accounting in the Czech Republic and Comments on the Application of the Cash Flow Principle: Jan Molín
Towards Developing Smart Cities: Evidence from GIS Analysis on Tourists’ Behavior Using Social Network Data in the City of Athens: Athanasios Koutras, Ioannis A. Nikas and Alkiviadis Panagopoulos
The Effectiveness of Moroccan Government Policies and Programs in Promoting SME Resilience: Case of the COVID-19 Pandemic: Sara Bensal and Mohamed Binkkour
Strategic Analysis and Evaluation of a Research University’s Performance: Oksana Zhylinska and Maksim Sitnitskiy
Place Brands in the Digital Age: Analyzing Communication Strategies and Audience Engagement of Brands on TikTok: Ana-Maria Gulpe and Arabela Briciu
Chosen Aspects of Co-creating an Employer’s Image by Employees as Prosumers: Agnieszka Izabela Baruk
Tourism’s Use of Web-Based Information Systems and the Influence of Tourism Trends: Constantinos Halkiopoulos and Konstantinos Giotopoulos
The Influence of HR Bias Towards Artificial Intelligence on High Performance HR Practices in Organizations: Ragland Thomas Gamaliel
Application of Fuzzy Methodologies in Navy Systems Maintenance: Suzana Lampreia, Teresa Morgado, Helena Navas and Inês Mestre
Cultural Symbols in the Context of Communication—Identity Label and Link of Social Cohesion: Varvara Buzilă and Svetlana Lazăr
Leading Ways to Increase the Shelf Life of Meat Products: Gennady Pithikov, Sergey Tikhonov and Ekaterina Yalunina
The Effects of Marketing Orientation on the Performance of Higher Learning Institutions in Tanzania: Staff and Students’ Perceptions: Francis Muya and Hawa Tundui
A Bibliometric Analysis of Firm Performance in Family Firm Research: Uncovering the Role of Corporate Governance and ESG Factors: Savvina Paganou, Ioannis Antoniadis, Konstantina Ragazou and Georgia Zournatzidou
The Interactive Relationship Between Man and the Mountainous Environment: From Urbanization to “Mountain Tourism”: Panagiotis Drivas and Polyxeni Moira