Springer Proceedings in Business and Economics

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How Fair is the Handling of the Claimant Customer? A Comparison Between the e-mail and Telephone Channels: Sara Tahali and Hélène Yildiz
Discrete-Time Framework for Determining Optimal Software Release and Patching Time: Anshul Tickoo, P. K. Kapur, A. K. Shrivastava and Sunil K. Khatri
Greenwashing Detection and Impact on Responsible Business and Investment: Case of Ukrainian Companies (Agriculture Leaders): Inna Makrenko, Serhiy Makarenko and Pavlo Rubanov
Multivariate Analysis of Consumer Preference Structures Across Multiple Categories: Sri Devi Duvvuri
The Effect of Web Advertising Visual Design on Online Purchase Intention: Insights on Generations Y and Z: Luisa M. Martinez, Teresa V. Neves and Luis F. Martinez
“I’d like to, but I Can’t”. Store Brands’ Limited Exploitation of the Gluten-Free Opportunity: Edoardo Fornari, Alessandro Iuffmann Ghezzi and Daniele Fornari
Leverage Effect and Volatility Asymmetry: Parthajit Kayal and S. Maheswaran
The Role of Artificial Intelligence Foresight in Preventing Recessions and Overheating: Dumitru-Alexandru Bodislav, Florina Bran, Cristina Dima and Valeriu-Ionuț Andrei
Environmentally Oriented Cost Accounting and Accounting of Estimated Liabilities of Economic Entities: Dmitry Karagodin and Maria Tsyguleva
The Effects of Memorable Tourism Experiences Dimensions on Revisit Intentions: Aikaterini Stavrianea
Approaching the Monuments of the ‘Other’: A Model for Their Presentation: Vasiliki Mitropoulou
Quality Management Determinants of Hospital Services Case Study: Pneumophthisiology Hospitals in Romania: Emilia Ciobanu, Maria Viorica Bedrule Grigoruta and Elisabeta Jaba
Comparing Dynamics of Technology Collaboration in the TFT-LCD Industry Based on a Technology Life Cycle: Giyun Kim and Sungjoo Lee
Russian Scientific and Educational Journalism Schools: Leadership in Polycentric Paradigm: Sergey G. Korkonosenko, Marina A. Berezhnaia and Zalina F. Khubetcova
Research on Evaluation Index System of Enterprise Brand Competitiveness: Taking Liquor Industry as an Example: Yan Fan and Lizhong Tong
Store Brand as a Customer Experience Touchpoint and Its Contribution to Store Loyalty: Marco Ieva, Edoardo Fornari and Cristina Ziliani
Data-Driven Foresight in Life Cycle Management: An Interview Study: Marie Scheuffele, Niklas Bayrle-Kelso and Leo Brecht
Need to Lead: Romania’s Leadership Traits on the Global Stage: Sander Schroevers, Laurentiu Mihai and Aynur Dogan
Marketing as a Management Tool of Biosphere Reserves to Achieve Agenda 2030 Goals: Katarína Vitálišová, Anna Vaňová and Darina Rojíková
Connected Cars and Driving Pattern: An Analytical Approach to Risk-Based Insurance: SrinivasaRao Valluru
Effects of Social Influence on Satisfaction with PL Brands in Thailand: Randall Shannon
IMC Strategies of Festivals in Destination Branding: Gökçe Özdemir and Duygu Türkmenoğlu
Impact of TQM and Industry 4.0 on Sustainable Performance: An Empirical Study on the Bangladeshi Garment Industry: Palash Saha, Subrata Talapatra, José Carlos Sá and Gilberto Santos
Digitalization in Medicine: A Critical Analysis of Chances and Challenges: Jinane Benajiba
The Mutual Cultural Dependence Between Larissa and Thessaly: Vasileios D. Spanos and Stavros Kalogiannidis
Modeling Uncertainty in Stock Price Indices Using a Hybrid NARX-Based Machine Learning Framework: Shafqat Iqbal, Shakeel Ahmad, Xingfa Zhang, Xiufeng Liu and Sajawal Piracha
Museums: From Cabinets of Curiosity to Cultural Shopping Experiences: Elizabeth Booth and Raymond Powell
Assessing Mobile Banking Service Quality Dimensions Using Multi-Criteria Decision Making: Ashwarya Kapoor, Rajiv Sindwani and Manisha Goel
Can HSR Services Increase Regional Economic Integration? Evidence from the Italian Case: Leonardo Piccini and Mario Tartaglia
The Role of Emotional Leader in Women-Owned Family Businesses: Francesca Maria Cesaroni, Amaya Erro Garcés and Annalisa Sentuti
Easy or Tough Coopetition? Perspective of Coopetitive Real Options Games: Elżbieta Rychłowska-Musiał
The Big Data for Drought Monitoring in Georgia: Marika Tatishvili, Ana Palavandishvili, Mariam Tsitsagi and Nikoloz Suknidze
The Prospects of the New VAT System in Europe in the Context of Digitisation and the Use of Blockchain: Flavius Valentin Jakubowicz and Ionela Florea Munteanu
The Analysis of the Perceived Usefulness of Online Communication Tools When Searching for SMEs: Radovan Bacik, Richard Fedorko, Jakub Horváth and Ján Mihál
Evolutionary Metamorphosis of Money Management: Analysing Financial Frauds in India: Divyansha Sachdeva, Shashwat Modi, Rushina Singhi and Kiran Jindal
Act in Favor of Agricultural Biodiversity: Novel Strategies for Sustainable Conservation and Development of Endangered Livestock Breeds: Maria Elena Marescotti, Annafrancesca Corradini, Eugenio Demartini, Valentina Lodde, Federica Franciosi, Alberto Maria Luciano and Anna Gaviglio
Implementing a Mass Customization Business Model in the Health Industry: Marc Poulin
The Weakness of Mass Tourism in the Covid-19 Period and the Contribution of Architecture: Dionysia Fragkou
Unemployment Among Potential Young Romanian Future Leaders: Mihaela Simionescu and Maria-Simona Naroș
Magic Mirror: “You are the Fairest of Them All!” Cross-buying at the Point of Sale: Björn Gorlas and Carsten D. Schultz
Promoting the Rich Cultural Legacy of Pieria, Through Geospatial Documentation: Vasileios Dimou, Athanasios Iliodromitis, Vasileios Pagounis, Dimitrios Anastasiou, Elisavet Tsilimantou, Christos Vassiliadis and Georgios Chrisostomou
The Impact of Behavioral Factors on Decisions Made by Individual Investors on the Capital Markets: Mirosława Żurek
Risk Information of Stock Market Using Quantum Potential Constraints: Sina Nasiri, Eralp Bektas and Gholamreza Jafari
Circular Economy in the Food Industry 4.0: Practices, Barriers and Benefits: Marina Badiale Silveira, Paula de Camargo Fiorini, Fabiano Armellini and Daniel Jugend
Exploring Aspects of Sustainable Rail Infrastructure Development Process and Alternative TOD Financing: Dheeraj Joshi, Shikha Saini and Vivek Joshi
Tourism in Bucovina, the Victim of the New Coronavirus Pandemic (COVID-19): Nistor Andreea, Sava Liliana and Năstase Carmen Eugenia
Amendments to Public Procurement Contracts in Times of Crises: Daniela Cîmpean
Changing Growth Patterns of the Spanish Economy Attributable to the Consulting Sector in Context of Uncertainty: José Luis Ruiz Zapatero and Pedro Antonio Martin-Cervantes
Profitability Determinants of Insurance Companies in the Republic of Serbia: Ivana Marjanović and Žarko Popović
Tourism and Ethnic Identity Development: The Impact of “Heritage Greece” Program: D. Gavrili-Alexandris and G. Katsas