Springer Proceedings in Business and Economics

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Design Thinking Workshops: Uncovering Facilitator and Participants’ Experiences: Bogdan Rusu
Human Resource Empowerment and Employees’ Job Satisfaction in a Public Tourism Organization: The Case of Greek Ministry of Tourism: Alkistis Papaioannou, George Baroutas, Ioulia Poulaki, Georgia Yfantidou and Alexia Noutsou
The Role of Alignment of Human Resources Processes with Business Strategy: Fred Hemmings and Darius du Plessis
Authenticity as an Antecedent of the Tourist Experience in Measuring the Gap Between Tourist Experiences at an Accommodation Establishment and a Tourist Attraction in Lesotho: Shale Johannes Shale, Sello Samuel Nthebe and Magdalena Petronella Swart
The Impact of Work Stress on Innovative Work Behavior in Manufacturing: The Mediating Roles of Psychological Resilience and Work Engagement: Qi Feng, Wornchanok Chaiyasoonthorn and Singha Chaveesuk
The Beauty Boom: Analyzing the Socio-Economic Contribution of the Beauty Industry to the European Union: Oana Turcu, Cristian Brancu and Cristian Busu
The Effect of Proper Complaint Handling on Customers’ Satisfaction and Loyalty in Online Shopping: Bassam Tarhini and Dana Hayek
Digital Marketing Effect on Value Creation and Customer Satisfaction: Empirical Analysis of Textile Industry in Emerging Countries: Jona Hoxhaj, Gadaf Rexhepi, Jusuf Zeqiri and Sadudin Ibraimi
Design and Development of the CEM-Dashboard: A Diagnostic Tool to Determine Your Current Position and Improvement Directions in Customer Experience Management: Marcel Weber and Arend Hofsink
Academic Leadership as a Goal for Municipal University Development: Inna A. Akhyamova, Ksenia A. Mitrofanova and Alexander A. Pronin
Business Model Archetypes in the Construction Industry: A Systematic Literature Review: Ana Beatriz Nogueira Peixe Sales and Fernando Luiz Emerenciano Viana
The Difficulties of Access to Bank Financing by SMEs: A Questionnaire Study: Yasmine Derradj and Hanya Kherchi Medjden
Using Entrepreneurship to Address Economic Challenges: Sweta Patnaik and Shamil Isaacs
Assessment of Knowledge Management in Small Businesses: The Examination of Support, Rewards, and Empowerment in Organisations: Amitabh Patnaik, Avinash Pawar and Alekha Panda
Proximity Marketing as an Enabler of Mass Customization and Personalization in a Customer Service Experience: Nataly Levesque and Harold Boeck
Gold Market and Selected Stock Markets–Granger Causality Analysis: Katarzyna Mamcarz
Artificial Intelligence – Extending the Automation Spectrum: Stephen K. Kwan and Maria Cristina Pietronudo
Technological Capabilities Impacting Business Intelligence Success in Organisations: Rekha Mishra and A. K. Saini
Linking Destination Attributes and Overall Satisfaction in a Cultural UNESCO World Heritage Site Destination: Smiljana Pivčević, Ljiljana Najev Čačija and Ante Budimir Bekan
The Effects of Perceived Organizational Justice and Organizational Support on Employee Performance: Ana Isabel Virgolino, Arnaldo Coelho and Neuza Ribeiro
Electric Power Industry of Russia in the Transition to a Low-carbon Economy: Natalia V. Vasilenko
Profitability Determinants of the Greek Hospitality Industry: The Crisis Effect: Panagiotis E. Dimitropoulos
Multicriteria Assessment of Alternative Policy Scenarios for Achieving EU RES Target by 2030: Ioannis Papadogeorgos, Aikaterini Papapostolou, Charikleia Karakosta and Haris Doukas
The End of Marketing as You Know It. Or Not!: Dorin C. Coita, Adela L. Popa, Teodora M. Tarcza, Naiana N. Ţarcă, Dinu V. Sasu and Remus Roşca
The Influence of HR Bias Towards Artificial Intelligence on High Performance HR Practices in Organizations: Ragland Thomas Gamaliel
Place Brands in the Digital Age: Analyzing Communication Strategies and Audience Engagement of Brands on TikTok: Ana-Maria Gulpe and Arabela Briciu
The Effectiveness of Moroccan Government Policies and Programs in Promoting SME Resilience: Case of the COVID-19 Pandemic: Sara Bensal and Mohamed Binkkour
Proposal for a Decision-Making Dashboard Enhanced by Big Data: An Application in the Portuguese Furniture Industry: Arthur Rossi, Karoline Santos, Fernanda Treinta and Joseane Pontes
Implementation of the Concept of Platform-Based Greening of Production: Lyudmila M. Davidenko, Maxim A. Miller and Alexey А. Titkov
New Legislation Concerning Cash Accounting in the Czech Republic and Comments on the Application of the Cash Flow Principle: Jan Molín
Towards Developing Smart Cities: Evidence from GIS Analysis on Tourists’ Behavior Using Social Network Data in the City of Athens: Athanasios Koutras, Ioannis A. Nikas and Alkiviadis Panagopoulos
The Role of the Professional Accountant in Identifying Solutions for a Fast Business Recovery: Angela Vinter
The Impact of Energy Crisis on the Vegetable Sector in Romania: Cornelia Alboiu
Investigating the Role of Accounting Software in Granting Ease to the Accountants Within Small- and Medium-Sized Enterprises in South Africa: Muhammad Azeem Shaikhnag, Nwosu Lilian Ifunanya and Calvin Mahlaule
Strategic Analysis and Evaluation of a Research University’s Performance: Oksana Zhylinska and Maksim Sitnitskiy
Chosen Aspects of Co-creating an Employer’s Image by Employees as Prosumers: Agnieszka Izabela Baruk
Tourism’s Use of Web-Based Information Systems and the Influence of Tourism Trends: Constantinos Halkiopoulos and Konstantinos Giotopoulos
Technology Development and Networking Application of a Mobile Passive Optical Access Network System: Yin Shuhua
Cooperation Between Italy and Albania to Face Nurses’ Shortage: Insights from Italian Recruitment Process: Anna Romiti, Mario Vecchio, Caterina Cavicchi and Emidia Vagnoni
Differences in Generational Cohort Satisfaction from a Public Hospital Medical Personnel: Insights from Generation Cohorts X, Y, and Z: Irene Kamenidou, Spyridon Mamalis, Aikaterini Stavrianea and Ifigeneia Mylona
Greek Taxation Revenues Before and After the Economic Crisis: Aikaterini Tsisinou and Giannoula Florou
Application of Fuzzy Methodologies in Navy Systems Maintenance: Suzana Lampreia, Teresa Morgado, Helena Navas and Inês Mestre
Leading Ways to Increase the Shelf Life of Meat Products: Gennady Pithikov, Sergey Tikhonov and Ekaterina Yalunina
Cultural Symbols in the Context of Communication—Identity Label and Link of Social Cohesion: Varvara Buzilă and Svetlana Lazăr
The Effects of Marketing Orientation on the Performance of Higher Learning Institutions in Tanzania: Staff and Students’ Perceptions: Francis Muya and Hawa Tundui
The Interactive Relationship Between Man and the Mountainous Environment: From Urbanization to “Mountain Tourism”: Panagiotis Drivas and Polyxeni Moira
A Bibliometric Analysis of Firm Performance in Family Firm Research: Uncovering the Role of Corporate Governance and ESG Factors: Savvina Paganou, Ioannis Antoniadis, Konstantina Ragazou and Georgia Zournatzidou
Analysis of the Characteristics of Knowledge-Intensive Firms in Greece: Vasilis Tassis, Theodosia Tassi, Spyros Zois, Stella Souchla and Giorgos Maroulas
Economic Crisis Predictors Revisited in Preparation for the COVID-19 Aftermath: Demosthenes Georgopoulos, Theodore Papadogonas and George Sfakianakis
Transformation of the Concept of the Business Leadership and Sustainability in the Post-COVID Era: Raisa Krayneva, Zhanargul Taskinbaikyzyh and Tatiana Oruch