Journal of Business Research

1973 - 2025

Current editor(s): A. G. Woodside

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Volume 58, issue 12, 2005

Sales force use of technology: antecedents to technology acceptance pp. 1623-1631

Leroy Robinson, Greg W. Marshall and Miriam B. Stamps

Modeling the impact of internet atmospherics on surfer behavior pp. 1632-1642

Marie-Odile Richard

Consumer derived utilitarian value and channel utilization in a multi-channel retail context pp. 1643-1651

Stephanie M. Noble, David A. Griffith and Marc G. Weinberger

Balancing exploration and exploitation: The moderating role of competitive intensity pp. 1652-1661

Seigyoung Auh and Bulent Menguc

The dynamics of buyers' perceived costs during a relationship development process: an empirical assessment pp. 1662-1671

Cindy Claycomb and Gary L. Frankwick

Internationalization in retailing: modeling the pattern of foreign market entry pp. 1672-1680

Geir Gripsrud and Gabriel Benito

Relationship marketing and consumer switching behavior pp. 1681-1689

Hung-Chang Chiu, Yi-Ching Hsieh, Yu-Chuan Li and Monle Lee

Consumers' moral philosophies: identifying the idealist and the relativist pp. 1690-1701

Alan J. Dubinsky, Rajan Nataraajan and Wen-Yeh Huang

Tactical implementation and Murphy's law: factors affecting the severity of problems pp. 1702-1711

Thomas W. Porter and Daniel C. Smith

A few good women--on top management teams pp. 1712-1720

Hema A. Krishnan and Daewoo Park

Strategies and resources: Pathways to success? pp. 1721-1729

R. Zachary Finney, Noel D. Campbell and C. Michael Powell

Expansion strategy of international hotel firms pp. 1730-1740

Jean Jinghan Chen and Irini Dimou

NAFTA effects and the level of development pp. 1741-1749

Walid Hejazi and A.E. Safarian

Volume 58, issue 11, 2005

Knowledge acquisition, cost savings, and strategic positioning: effects on Sino-American IJV performance pp. 1465-1473

Steven X. Si and Garry D. Bruton

Benchmarking marketing productivity using data envelopment analysis pp. 1474-1482

Naveen Donthu, Edmund K. Hershberger and Talai Osmonbekov

Market orientation in a multiple stakeholder orientation context: implications for marketing capabilities and assets pp. 1483-1494

Gordon E. Greenley, Graham J. Hooley and John M. Rudd

Entry modes of foreign direct investment in China: a multinomial logit approach pp. 1495-1505

Yingqi Wei, Bo Liu and Xiaming Liu

Creating brand identity: a study of evaluation of new brand names pp. 1506-1515

Chiranjeev S. Kohli, Katrin R. Harich and Lance Leuthesser

The impact of the number of scale points, dispositional factors, and the status quo decision heuristic on scale reliability and response accuracy pp. 1516-1524

Danny Weathers, Subhash Sharma and Ronald W. Niedrich

Performance implications of strategic fit between alliance attributes and alliance forms pp. 1525-1533

Janet Y. Murray and Masaaki Kotabe

Exits and expectations: why disappointed franchisees leave pp. 1534-1542

Lorelle Frazer and Hume Winzar

The plurality of institutional embeddedness as a source of organizational attention differences pp. 1543-1551

Shih-Chang Hung

The intention to use computerized reservation systems: the moderating effects of organizational support and supplier incentive pp. 1552-1561

Hae Young Lee, Yong-Ki Lee and Dowan Kwon

The SERPVAL scale: a multi-item instrument for measuring service personal values pp. 1562-1572

Luis Lages and Joana Cosme Fernandes

Minority response to ethnically similar models in advertisements: an application of accommodation theory pp. 1573-1580

Kiran Karande

Introduction to the special section on retailing research: things change, things stay the same pp. 1581-1582

Jean-Charles Chebat and Barry J. Babin

It's beginning to smell (and sound) a lot like Christmas: the interactive effects of ambient scent and music in a retail setting pp. 1583-1589

Eric R. Spangenberg, Bianca Grohmann and David E. Sprott

Lost in a mall, the effects of gender, familiarity with the shopping mall and the shopping values on shoppers' wayfinding processes pp. 1590-1598

Jean-Charles Chebat, Claire Gelinas-Chebat and Karina Therrien

Consumers' decision-making process and their online shopping behavior: a clickstream analysis pp. 1599-1608

Sylvain Senecal, Pawel J. Kalczynski and Jacques Nantel

Exploring the WOW in online-auction feedback pp. 1609-1621

Bruce D. Weinberg and Lenita Davis

Volume 58, issue 10, 2005

Modifying consumer search processes in enhanced on-line interfaces pp. 1299-1309

David Mazursky and Gideon Vinitzky

The effects of perceived technological incongruence on perceptions of fit between countries, products, and attributes pp. 1310-1319

John W. Story

When are international managers a cost effective solution? The rationale of transaction cost economics applied to staffing decisions in MNCs pp. 1320-1329

Jaime Bonache Perez and Jose Pla-Barber

The effects of specific job satisfaction facets on customer perceptions of service quality: an employee-level analysis pp. 1330-1339

Robin L. Snipes, Sharon L. Oswald, Michael LaTour and Achilles A. Armenakis

Cultural determinants of customer- and learning-oriented value systems and their joint effects on firm performance pp. 1340-1352

Cengiz Yilmaz, Lutfihak Alpkan and Ercan Ergun

Reporting goodwill: are the new accounting standards consistent with market valuations? pp. 1353-1361

Natalie Tatiana Churyk

Market signals and relative preference: the moderating effects of conflicting information, decision focus, and need for cognition pp. 1362-1370

Subimal Chatterjee, Yong Soon Kang and Debi Prasad Mishra

Self-perceived strategic network identity and its effects on market performance in alliance relationships pp. 1371-1380

Joseph M. Bonner, Daekwan Kim and S. Tamer Cavusgil

The influence of purchase situation on buying center structure and involvement: a select meta-analysis of organizational buying behavior research pp. 1381-1390

Jeffrey E. Lewin and Naveen Donthu

An examination of the influences of store layout in online retailing pp. 1391-1396

David A. Griffith

The brand attitude formation process of emotional and informational ads pp. 1397-1406

Changjo Yoo and Deborah MacInnis

Preface to La Londe 2003 special issue: communications and consumer behavior pp. 1407-1408

Gilles Laurent and Judy Zaichkowsky

Behavioral outcomes from online auctions: reserve price, reserve disclosure, and initial bidding influences in the decision process pp. 1409-1418

Matthew J.C. Walley and David R. Fortin

The role of affective expectations in memory for a service encounter pp. 1419-1425

Elizabeth Cowley, Colin Farrell and Michael Edwardson

Distinguishing between feelings and emotions in understanding communication effects pp. 1426-1436

Flemming Hansen

Emotions in consumer behavior: a hierarchical approach pp. 1437-1445

Fleur J.M. Laros and Jan-Benedict E.M. Steenkamp

Four characters on the stage playing three games: performing arts consumption in Spain pp. 1446-1455

Jordi López and Ercilia Garcia Alvarez

Researching cultural metaphors in action: metaphors of computing technology in contemporary U.S. life pp. 1456-1463

Rita M. Denny and Patricia L. Sunderland

Erratum to "Information technology-enhanced pricing strategies: Managerial and public policy implications" [J. Bus. Res. 2005; 58 (9); 1169-1177] pp. 1464-1464

Ashutosh Dixit, Karin Braunsberger, George M. Zinkhan and Yue Pan

Volume 58, issue 9, 2005

A preliminary test of Hunt's General Theory of Competition: using artificial adaptive agents to study complex and ill-defined environments pp. 1155-1168

Nicholas S.P. Tay and Robert F. Lusch

Information technology-enhanced pricing strategies: managerial and public policy implications pp. 1169-1177

Ashutosh Dixit, Karin Braunsberger, George M. Zinkhan and Yue Pan

Measuring business-to-business professional service quality and its consequences pp. 1178-1185

Ka-shing Woo and Christine T. Ennew

Newsgroup participants as opinion leaders and seekers in online and offline communication environments pp. 1186-1193

Alex S.L. Tsang and Nan Zhou

The role of knowledge embeddedness in the creation of synergies in strategic alliances pp. 1194-1204

Bo Nielsen

Understanding strategic responses to institutional pressures pp. 1205-1213

Bruce W. Clemens and Thomas J. Douglas

The moderating effect of goal-setting characteristics on the sales control systems-job performance relationship pp. 1214-1222

Eric Fang, Kenneth R. Evans and Shaoming Zou

Inter-organisational research in the Nordic countries pp. 1223-1225

Anna Dubois Chalmers, Lars-Erik Gadde and Kajsa Hulthen

The evolution of governance mechanisms and negotiation strategies in fixed-duration interfirm relationships pp. 1226-1239

Havard Ness and Sven A. Haugland

Building relationships for technological innovation pp. 1240-1250

Elsebeth Holmen, Ann-Charlott Pedersen and Tim Torvatn

Information technology at IKEA: an "open sesame" solution or just another type of facility? pp. 1251-1260

Enrico Baraldi and Alexandra Waluszewski

Bridges over troubled water: suppliers as connective nodes in global supply networks pp. 1261-1273

Poul Houman Andersen and Poul Rind Christensen

Strategic business nets--their type and management pp. 1274-1284

Kristian Moller, Arto Rajala and Senja Svahn

Using case methods in the study of contemporary business networks pp. 1285-1297

Aino Halinen and Jan-Ake Tornroos

Volume 58, issue 8, 2005

The role of commitment in foreign-Japanese relationships: mediating performance for foreign sellers in Japan pp. 1009-1018

Ritu Lohtia, Daniel C. Bello, Teruhisa Yamada and David I. Gilliland

A model of consumer web navigational behavior: conceptual development and application pp. 1019-1029

Marie-Odile Richard and Ramdas Chandra

Market share, profit margin, and marketing efficiency of early movers, bricks and clicks, and specialists in e-commerce pp. 1030-1039

Sungwook Min and Mary Wolfinbarger

The RELQUAL scale: a measure of relationship quality in export market ventures pp. 1040-1048

Carmen Lages, Cristiana Raquel Lages and Luis Lages

Developing strategic orientation in China: antecedents and consequences of market and innovation orientations pp. 1049-1058

Kevin Zheng Zhou, Gerald Yong Gao, Zhilin Yang and Nan Zhou

The performance effect of computer-mediated communication and decentralized strategic decision making pp. 1059-1067

Torben Juul Andersen

Building contemporary brands: a sponsorship-based strategy pp. 1068-1077

Simon J. Cliffe and Judy Motion

Institutional ownership and CEO compensation: a longitudinal examination pp. 1078-1088

Raihan Khan, Ravi Dharwadkar and Pamela Brandes

Financial services consumption behavior across Hispanic American consumers pp. 1089-1099

D. Anthony Plath and Thomas H. Stevenson

Consumers during crisis: responses from the middle class in Argentina pp. 1100-1109

Leon Zurawicki and Nestor Braidot

Introduction to the special section on retailing research pp. 1110-1111

Barry J. Babin and Jean-Charles Chebat

Recapturing store image in customer-based store equity: a construct conceptualization pp. 1112-1120

Katherine B. Hartman and Rosann L. Spiro

Modeling the selection of fast-food franchises among Japanese consumers pp. 1121-1131

Michel Laroche, Ikuo Takahashi, Maria Kalamas and Lefa Teng

Customer delight in a retail context: investigating delightful and terrible shopping experiences pp. 1132-1145

Mark J. Arnold, Kristy E. Reynolds, Nicole Ponder and Jason E. Lueg

Perceived retail crowding and shopping satisfaction: the role of shopping values pp. 1146-1153

Sevgin A. Eroglu, Karen Machleit and Terri Feldman Barr

Volume 58, issue 7, 2005

Marketing as an engine of business growth: a cross-functional perspective pp. 863-873

Wind, Yoram (Jerry)

An analysis of turnover among retail buyers pp. 874-882

James DeConinck and Duane Bachmann

Learning from experience in international alliances: antecedents and firm performance implications pp. 883-892

Zeynep Emden, Attila Yaprak and S. Tamer Cavusgil

Organizational capacity for change and environmental performance: an empirical assessment of Bulgarian firms pp. 893-901

William Q. Judge and Detelin Elenkov

Are laterborns more innovative and nonconforming consumers than firstborns? A Darwinian perspective pp. 902-909

Gad Saad, Tripat Gill and Rajan Nataraajan

An analysis of federal mail and wire fraud cases related to marketing pp. 910-918

William T. Neese, Linda Ferrell and O. C. Ferrell

The effects of work-family conflict and family-work conflict on nonattendance behaviors pp. 919-925

Scott L. Boyar, Carl Maertz and Allison W. Pearson

Outside board monitoring and the economic outcomes of acquisitions: a test of the substitution hypothesis pp. 926-934

Ashay Desai, Mark Kroll and Peter Wright

A simulation study to investigate the use of cutoff values for assessing model fit in covariance structure models pp. 935-943

Subhash Sharma, Soumen Mukherjee, Ajith Kumar and William R. Dillon

Cross-functional cases in management education pp. 944-945

Victoria L. Crittenden and Peter Dickson

Specialist or generalist: Views from academia and industry pp. 946-954

Kristin Schelfhaudt and Victoria L. Crittenden

Cross-functional education: the need for case development pp. 955-959

Victoria L. Crittenden

A social learning theory of cross-functional case education pp. 960-966

William F. Crittenden

Analog Devices, Inc pp. 967-980

Robert Taggart and Louis Corsini

Halsey-Evans--Relocation of operations pp. 981-988

Gil Manzon and Boston College

The nose knows: new product development at Yankee Candle Company pp. 989-994

Elizabeth J. Wilson

The United States launch of the Sony PlayStation2 pp. 995-998

Cathy Leach Waters

Growing pains for Alcas Corporation pp. 999-1002

Kristin Schelfhaudt and Victoria Crittenden

Cisco's first glitch pp. 1003-1005

Jennifer Gregorski Niece

Good options, bad stock pp. 1006-1008

Gil Manzon

Volume 58, issue 6, 2005

A meta-analysis of the relationship between organizational commitment and salesperson job performance: 25 years of research pp. 705-714

Fernando Jaramillo, Jay Prakash Mulki and Greg W. Marshall

Organizational learning capability: a proposal of measurement pp. 715-725

Pilar Jerez-Gomez, Jose Cespedes-Lorente and Ramon Valle-Cabrera

The entrepreneur's business model: toward a unified perspective pp. 726-735

Michael Morris, Minet Schindehutte and Jeffrey Allen

Equity control and the survival of international joint ventures: a contingency approach pp. 736-745

Jane W. Lu and Louis Hebert

The role of routines in reducing pervasive uncertainty pp. 746-757

Markus C. Becker and Thorbjorn Knudsen

Relationships among geographic dispersion, team processes, and effectiveness in software development work teams pp. 758-765

Catherine Durnell Cramton and Sheila Simsarian Webber

Earnings management, surplus free cash flow, and external monitoring pp. 766-776

Richard Chung, Michael Firth and Jeong-Bon Kim

Examining the dynamics of consumer expectations in a Chinese context pp. 777-786

Jackie L. M. Tam

Explanations from the marketing/human resources dyad for marketing strategy implementation effectiveness in service firms pp. 787-796

Jacqueline Chimhanzi and Robert E. Morgan

The nonprofit marketing landscape: guest editors' introduction to a special section pp. 797-805

Roger Bennett and Adrian Sargeant

Relationship marketing in the not-for-profit sector: an extension and application of the commitment-trust theory pp. 806-818

Keith MacMillan, Kevin Money, Arthur Money and Steve Downing

Charity retailers in competition for merchandise: examining how consumers dispose of used goods pp. 819-828

Sally A. Hibbert, Suzanne Horne and Stephen Tagg

Measuring nonprofit marketing strategy performance: the case of museum stores pp. 829-840

Sandra Mottner and John B. Ford

Developing and validating a multidimensional nonprofit brand orientation scale pp. 841-853

Michael T. Ewing and Julie Napoli

The relationship between market-oriented activities and market-oriented culture: implications for the development of market orientation in nonprofit service organizations pp. 854-862

Brenda Gainer and Paulette Padanyi

Volume 58, issue 5, 2005

Explaining consumer acceptance of handheld Internet devices pp. 553-558

Gordon Bruner and Anand Kumar

Examining customer value perceptions of organizational buyers when sourcing from multiple vendors pp. 559-568

Annie H. Liu, Mark P. Leach and Kenneth L. Bernhardt

Teen internet mavens: influence in family decision making pp. 569-575

Michael A. Belch, Kathleen A. Krentler and Laura A. Willis-Flurry

Mall atmospherics: the interaction effects of the mall environment on shopping behavior pp. 576-583

Richard Michon, Jean-Charles Chebat and L. W. Turley

Motivating salesperson customer orientation: insights from the job characteristics model pp. 584-592

Mrugank V. Thakor and Ashwin W. Joshi

Children's influence in purchase decisions: a social power theory approach pp. 593-601

L. A. Flurry and Alvin C. Burns

A field study comparing online and offline data collection methods for identifying product attribute preferences using conjoint analysis pp. 602-610

Raj Sethuraman, Roger A. Kerin and William L. Cron

Progress and promise: the last decade of international marketing research pp. 611-618

Cheryl Nakata and Yili Huang

Instrumental and interpersonal determinants of relationship satisfaction and commitment in industrial markets pp. 619-628

Alhassan G. Abdul-Muhmin

Threats to international operations: dealing with political risk at the firm level pp. 629-635

Bruce D. Keillor, Timothy J. Wilkinson and Deborah Owens

What matters about internationalization: a market-based assessment pp. 636-643

Stephen E. Christophe and Hun Lee

Changing tastes: the adoption of new food choices in post-reform China pp. 644-652

Ann Veeck and Alvin C. Burns

Comments on the special section resulting from the 2002 SMA retail symposium pp. 653-654

Barry Babin, Jean-Charles Chebat and Robert Robiceaux

Evaluating the nature of hassles and uplifts in the retail shopping context pp. 655-663

Karen A. Machleit, Tracy Meyer and Sevgin A. Eroglu

How emotions mediate the effects of perceived justice on loyalty in service recovery situations: an empirical study pp. 664-673

Jean-Charles Chebat and Witold Slusarczyk

Effects of coupons on brand categorization and choice of fast foods in China pp. 674-686

Michel Laroche, Maria Kalamas and Qinchao Huang

Location strategies of broad-line retailers: an empirical investigation pp. 687-695

Kiran Karande and John R Lombard

Towards a confirmatory model of retail strategy types: an empirical test of miles and snow pp. 696-704

Marguerite Moore

Volume 58, issue 4, 2005

Reducing buyer decision-making uncertainty in organizational purchasing: can supplier trust, commitment, and dependence help? pp. 397-405

Tao Gao, M. Joseph Sirgy and Monroe M. Bird

The dynamics of voter behavior and influence processes in electoral markets: a consumer behavior perspective pp. 406-413

Aron O'Cass and Anthony Pecotich

How can a shareholder value approach improve marketing's strategic influence? pp. 414-422

Bryan A. Lukas, Gregory J. Whitwell and Peter Doyle

Cause-brand alliances: does the cause help the brand or does the brand help the cause? pp. 423-429

Barbara A. Lafferty and Ronald E. Goldsmith

Challenges of the "green imperative": a natural resource-based approach to the environmental orientation-business performance relationship pp. 430-438

Bulent Menguc and Lucie K. Ozanne

Relationship outcomes of perceived ethical sales behavior: the customer's perspective pp. 439-445

Sergio Roman and Salvador Ruiz

Effects of quality management and marketing on organizational performance pp. 446-456

Kee-hung Lai and T. C. Edwin Cheng

Spatial competitive interaction of retail store formats: modeling proposal and empirical results pp. 457-466

Oscar Gonzalez-Benito

An examination of the relationship between research productivity in prestigious business journals and popular press business school rankings pp. 467-476

Jennifer Christie Siemens, Scot Burton, Thomas Jensen and Norma A. Mendoza

Attitude and affect: new frontiers of research in the 21st century pp. 477-482

Naresh K. Malhotra

An integrated model of attitude and affect: Theoretical foundation and an empirical investigation pp. 483-493

James Agarwal and Naresh K. Malhotra

A place for emotion in attitude models pp. 494-499

Chris T. Allen, Karen A. Machleit, Susan Schultz Kleine and Arti Sahni Notani

Cognitive and affective trust in service relationships pp. 500-507

Devon Johnson and Kent Grayson

Ab components' impact on brand preference pp. 508-517

Pamela E. Grimm

Situational influences on consumers' attitudes and behavior pp. 518-525

Gordon R. Foxall and M. Mirella Yani-de-Soriano

An empirical investigation of Web site characteristics, consumer emotional states and on-line shopping behaviors pp. 526-532

Venkatapparao Mummalaneni

Emotional intensity as a function of psychological distance and cultural orientation pp. 533-542

Nancy Y. Wong and Richard P. Bagozzi

The Promotion Affect Scale: Defining the Affective Dimensions of Promotion pp. 543-551

Heather Honea and Darren W. Dahl

Volume 58, issue 3, 2005

The effects of control, trust, and justice on salesperson turnover pp. 241-249

Thomas G. Brashear, Chris Manolis and Charles M. Brooks

Reassessing the pleasures of store shopping pp. 250-259

Anthony D. Cox, Dena Cox and Ronald D. Anderson

Prospective respondent integrity behavior in replying to direct mail questionnaires: a contributor in overestimating nonresponse rates pp. 260-267

Karin Braunsberger, Roger Gates and David J. Ortinau

Corporate sponsorship of a cause: the role of identification in purchase intent pp. 268-276

T. Bettina Cornwell and Leonard V. Coote

Entrepreneurial firms in the context of China's transition economy: an integrative framework and empirical examination pp. 277-284

Xueming Luo, Lianxi Zhou and Sandra S. Liu

Information-processing demands and the multinational enterprise: a comparison of foreign and domestic earnings estimates pp. 285-292

Laszlo Tihanyi and Wayne B. Thomas

The response of real estate investment trust returns to macroeconomic shocks pp. 293-300

Bradley Ewing and James Payne

Determining the quality of conjoint analysis results using violation of a priori signs pp. 301-311

Sanjay Mishra and U. N. Umesh

Determinants of signaling by banks through loan loss provisions pp. 312-320

Kiridaran Kanagaretnam, Gerald J. Lobo and Dong-Hoon Yang

Changes in college student composition and implications for marketing education: revisiting predictors of academic success pp. 321-329

Sarath A. Nonis, Gail I. Hudson, Melodie J. Philhours and Joe K. Teng

Trust as sensemaking: the microdynamics of trust in interfirm alliances pp. 330-337

Henry Adobor

Introduction to the special issue on marketing communications and consumer behavior pp. 339-340

Yves Evrard, Wayne D. Hoyer and Alain Strazzieri

The evolution of qualitative research in consumer behavior pp. 341-347

Sidney J. Levy

Response construction in consumer behavior research pp. 348-353

Robert A. Peterson

Advertising repetition and quality perception pp. 354-360

Sridhar Moorthy and Scott A. Hawkins

Enhancing or disrupting guilt: the role of ad credibility and perceived manipulative intent pp. 361-368

June Cotte, Robin A. Coulter and Melissa Moore

Purchase occasion influence on the role of music in advertising pp. 369-376

Mark I. Alpert, Judy I. Alpert and Elliot N. Maltz

Separate and joint effects of medium type on consumer responses: a comparison of television, print, and the Internet pp. 377-386

Majorie Dijkstra, Heidi E. J. J. M. Buijtels and W. Fred van Raaij

Interactivity and vividness effects on social presence and involvement with a web-based advertisement pp. 387-396

David R. Fortin and Ruby Roy Dholakia

Volume 58, issue 2, 2005

Subordinate-manager gender combination and perceived leadership style influence on emotions, self-esteem and organizational commitment pp. 115-125

Janet R. McColl-Kennedy and Ronald D. Anderson

Trust and commitment influences on customer retention: insights from business-to-business services pp. 126-140

Spiros P. Gounaris

Stressors and job outcomes in sales: a triphasic model versus a linear-quadratic-interactive model pp. 141-150

Shahid N. Bhuian, Bulent Menguc and Rene Borsboom

A study of organizational citizenship behaviors in a retail setting pp. 151-159

Anna-Lena Ackfeldt and Leonard V. Coote

Predictors of self-efficacy for cognitive ability employment testing pp. 160-167

Carl Maertz, Talya N. Bauer, Donald Mosley, Richard A. Posthuma and Michael A. Campion

Business-to-business relationship architecture and networks among Australia, New Zealand, and Asian firms: introduction to the special issue pp. 168-172

Peter W. Liesch and Elizabeth J. Wilson

Relational competency's role in Southeast Asia business partnerships pp. 173-184

Michel C. T. Phan, Chris W. Styles and Paul G. Patterson

Relationship marketing orientation: scale development and cross-cultural validation pp. 185-194

Leo Y. M. Sin, Alan C. B. Tse, Oliver H. M. Yau, Raymond P. M. Chow, Jenny S. Y. Lee and Lorett B. Y. Lau

Positive and negative consequences of a relationship manager strategy: New Zealand banks and their small business customers pp. 195-204

Mark Colgate and Bodo Lang

Network perspectives on interfirm conflict: reassessing a critical case in international business pp. 205-213

Catherine Welch and Ian Wilkinson

A collaborative interest model of relational coordination and empirical results pp. 214-222

Christopher J. Medlin, Jacques-Marie Aurifeille and Pascale G. Quester

Cooperation by design: structure and cooperation in interorganizational networks pp. 223-231

Trevor Williams

Competitive advantage in public-sector organizations: explaining the public good/sustainable competitive advantage paradox pp. 232-240

Judy Matthews and Arthur D. Shulman

Volume 58, issue 1, 2005

A conceptual and empirical comparison of three market orientation scales pp. 1-8

Ken Matsuno, John T. Mentzer and Joseph O. Rentz

Just entrepreneurial enough: the moderating effect of entrepreneurship on the relationship between market orientation and performance pp. 9-17

Shahid N. Bhuian, Bulent Menguc and Simon J. Bell

The performance impact of marketing resources pp. 18-27

Graham J. Hooley, Gordon E. Greenley, John W. Cadogan and John Fahy

Assessing advertising media spending inefficiencies in generating sales pp. 28-36

Xueming Luo and Naveen Donthu

Modeling privatization as a firm strategy in transition economies pp. 37-44

Shaomin Li, Ming Ouyang and Dongsheng Zhou

Customer value and autoethnography: subjective personal introspection and the meanings of a photograph collection pp. 45-61

Morris B. Holbrook

On the sociocognitive dynamics between categories and product models in mature markets pp. 62-69

Jose Antonio Rosa, Kimberly M. Judson and Joseph F. Porac

Cross-cultural consumer and business research: an introduction to the special section pp. 70-71

Terrence H. Witkowski

A procedure for eliminating additive bias from cross-cultural survey data pp. 72-78

Joachim Scholderer, Klaus G. Grunert and Karen Brunso

Segmenting Internet shoppers based on their Web-usage-related lifestyle: a cross-cultural validation pp. 79-88

Malaika Brengman, Maggie Geuens, Bert Weijters, Scott M. Smith and William R. Swinyard

Exploring cross-cultural ambivalence: a netnography of intercultural wedding message boards pp. 89-95

Michelle R. Nelson and Cele C. Otnes

Is collectivism a liability? The impact of culture on organizational trust and customer orientation: a seven-nation study pp. 96-102

Lenard Huff and Lane Kelley

Country-of-origin image: measurement and cross-national testing pp. 103-106

Arun Pereira, Chin-Chun Hsu and Sumit K. Kundu

The effects of country characteristics, cultural similarity and adoption timing on the diffusion of wireless communications pp. 107-110

Sanna Sundqvist, Lauri Frank and Kaisu Puumalainen

Self-selection or socialization of public- and private-sector managers?: A cross-cultural values analysis pp. 111-113

Boris W. Becker and Patrick E. Connor