Journal of Business Research

1973 - 2025

Current editor(s): A. G. Woodside

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Volume 177, issue C, 2024

Measurement invariance testing in partial least squares structural equation modeling

Benjamin Dybro Liengaard

“Look me in the eye, customer”: How do face-to-face interactions in peer-to-peer sharing economy services affect customers’ misbehavior concealment intentions?

Edna Ozuna and Lena Steinhoff

Reducing the negative impact of ultra-processed foods: Consumer response to natural claims, organic claims, and processing level disclosures

Garrett Rybak, Scot Burton and Christopher Berry

A dynamic, relational approach to B2B customer experience: A customer-centric perspective from a longitudinal investigation

Spiros Gounaris and Ahmed Almoraish

The effect of covid policy restrictions on donations during the sustainable and entrepreneurial context

Giuliana Borello and Roberta Muri

A third-party perspective for examining employee reactions to witnessing coworker incivility towards customers

Dan Ni, Mengxi Yang, Senhan Luo and Wansi Chen

How reaching numerical roundness on subgoals affects the completion of superordinate goals

Timucin Ozcan, Michael Hair and Kunter Gunasti

A different causal perspective with Necessary Condition Analysis

Jan Dul

A consumer demands-resources model of engagement: Theoretical and managerial contributions from a cross-validated predictive ability test procedure

Fanny Capeau, Pierre Valette-Florence and Véronique Cova

Corporate apologies are effective because reform signals are weighted more heavily than culpability signals

Matthew J. Hornsey, Cassandra M. Chapman, Stephen La Macchia and Jennifer Loakes

Who is to blame for incivility? The influences of family undermining on employee incivility towards customers

Dan Ni, Mengxi Yang, Wansi Chen and Yuxin Che

The interplay between product development failures and alliance portfolio properties in the formation of exploration versus exploitation alliances

Joonhyung Bae and Umit Ozmel

The influence of digitalization on SMEs’ OFDI in emerging countries

Penghua Qiao, Ming Chang and Yuping Zeng

What drives consumers towards shared luxury services? A comparison of sequential versus simultaneous sharing

Achilleas Boukis, George Christodoulides, Rania W. Semaan and Anastasia Stathopoulou

Brand Stereotypes: On the relationships with gendered brand personality and agentic and communal values in fostering Consumer–Brand identification

Elena Delgado-Ballester and Estela Fernandez-Sabiote

How does organizational resilience promote firm growth? The mediating role of strategic change and managerial myopia

Lin Liang and Yan Li

Gliding from regenerative unlearning toward digital transformation via collaboration with customers and organisational agility

Clara Cubillas-Para, Juan Gabriel Cegarra-Navarro and Elena-Mădălina Vătămănescu

Guest editorial: A blockchain-based approach to marketing in the sharing economy

Teck Ming Tan, Jari Salo, Thomas G. Brashear Alejandro, Garry Wei-Han Tan, Keng-Boon Ooi and Yogesh K. Dwivedi

Past, present, and future of block-chain in finance

Gagan Deep Sharma, Aviral Tiwari, Ritika Chopra and Dhairya Dev

Personalized touchpoints and customer experience: A conceptual synthesis

Jakob Weidig, Marco Weippert and Christina Kuehnl

Careless product use in access-based services: A rebound effect and how to address it

Laura Ackermann and Vivian S.C. Tunn

Relational exchanges in the sales domain: A review and research agenda through the lens of commitment-trust theory of relationship marketing

Vishag Badrinarayanan and Indu Ramachandran

A paradox theory lens for developing cross-cultural competence: Mindset, behavior, and work design

Dan Wang, Ross Donohue, Feng Guo, Mingjun Yang and Tuan Luu

The effect of different types of virtual influencers on consumers’ emotional attachment

Ji Yan, Senmao Xia, Amanda Jiang and Zhibin Lin

A goal-driven framework for compliance-dependent services: Pathways to customer satisfaction and well-being

Chuanyi Tang, Lin Guo and Thomas Gruen

Invigorating the spirit of being adaptive: Examining the role of spiritual leadership in adaptive selling

Muhammad Usman, Adeel Khalid, Munazza Saeed, Shoaib Shafique, Mayowa T. Babalola and Shuang Ren

Connecting the dots between brand equity and brand loyalty for retailers: The mediating roles of brand attitudes and word-of-mouth communication

Julien Troiville

Unstructured data research in business: Toward a structured approach

Evert de Haan, Manjunath Padigar, Siham El Kihal, Raoul Kübler and Jaap E. Wieringa

Volume 176, issue C, 2024

Past, present, and future of international joint ventures

Dong Liu, Ning Fu, Guocai Wang and Lixun Su

How learning-goal-oriented newcomers develop leader-member exchange (LMX): From agentic and communal behavior perspectives

Shanshan Gao, Xiaowan Lin and Long W. Lam

From vineyard to table: Uncovering wine quality for sales management through machine learning

Rui Ma, Di Mao, Dongmei Cao, Shuai Luo, Suraksha Gupta and Yichuan Wang

Beyond social enterprise: Bringing the territory at the core

Romain Slitine, Didier Chabaud and Nadine Richez-Battesti

Motivated to be socially responsible? CEO regulatory focus, firm performance, and corporate social responsibility

Jian Liang, Ameeta Jain, Alexander Newman, Matthew P. Mount and Jooyoung Kim

One bad apple won’t spoil the bunch’ – Representations of the “sharing economy

Barbara Hartl, Sarah Marth, Eva Hofmann and Elfriede Penz

Absence makes the heart grow fonder: The interactive effect of crowding information and spatial distance on consumers’ patronage intention

Rui Huang, Minxue Huang, Jing Zhao and Yuan Liu

Virtual influencers and data privacy: Introducing the multi-privacy paradox

Gajendra Liyanaarachchi, Matthieu Mifsud and Giampaolo Viglia

My colleague is not “human”: Will working with robots make you act more indifferently?

Xingyang Lv, Kewei Shi, Yueying He, Yingchao Ji and Tian Lan

Examining the effect of a firm’s product recall on financial values of its competitors

Xiang Fang, Xiaoyu Wang, Yingying Shao and Pramit Banerjee

Electronic word of mouth 2.0 (eWOM 2.0) – The evolution of eWOM research in the new age

Hongfei Liu, Chanaka Jayawardhena, Paurav Shukla, Victoria-Sophie Osburg and Vignesh Yoganathan

A meta-model of customer brand loyalty and its antecedents

Kathleen Desveaud, Timo Mandler and Martin Eisend

Imagining post-marketing: Neo-animist resource circulation and value cocreation

Eric Arnould and Anu Helkkula

When mass meets prestige: The impact of symbolic motivations, inspirations, and purchase intentions for Masstige products

Mahnaz Mansoor, Justin Paul, Abid Saeed and Jun-Hwa Cheah

Technological and non-technological innovation synergies under the lens of absorptive capacity efficiency

A.G. Dimakopoulou, A. Gkypali and Kostas Tsekouras

Risk-taking to restore negative self-view: The effect of autonomy and subjective business on financial risk-taking

Mingyue Zhang and Chen, Haipeng (Allan)

Unveiling the dimensions of digital transformation: A comprehensive taxonomy and assessment model for business

Ling-Jing Kao, Chih-Chou Chiu, Hung-Tse Lin, Yun-Wei Hung and Cheng-Chin Lu

Intrapreneurs, high performers, or hybrid stars? How individual entrepreneurial orientation affects employee performance

Coen Rigtering, Thomas Niemand, Vinh Phan and Jason Gawke

Pride in family businesses: Authenticity, hubris, and cultural insights

Fabian Bernhard

Conceptualizing institutional voids in terms of severity and how the home country affects this understanding

Luke R.J. Andrews and John M. Luiz

How consumers respond to service failures caused by algorithmic mistakes: The role of algorithmic interpretability

Changdong Chen

Virtual influencer marketing: Evaluating the influence of virtual influencers’ form realism and behavioral realism on consumer ambivalence and marketing performance

Inhwa Kim, Chung-Wha Ki, Hyunhwan Lee and Youn-Kyung Kim

Can salespersons help firms overcome brand image crisis? Role of facial appearance

Arpita Agnihotri, Saurabh Bhattacharya and Demetris Vrontis

How consumers evaluate movies on online platforms? Investigating the role of consumer engagement and external engagement

Samrat Gupta, Swanand J. Deodhar, Amit Anand Tiwari, Manjul Gupta and Marcello Mariani

Social mood and M&A performance: An empirical investigation enhanced by multimodal analytics

Qiping Wang and Raymond Yiu Keung Lau