Journal of Business Research

1973 - 2025

Current editor(s): A. G. Woodside

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

Access Statistics for this journal.
Is something missing from the series or not right? See the RePEc data check for the archive and series.

Volume 63, issue 12, 2010

Evaluating export markets: Experienced exporters' hierarchical cognitive structures pp. 1261-1266

Van R. Wood, Joy H. Karriker and Larry J. Williams

Commentary essay on "exploring origins of ethical company/brand perceptions -- A consumer perspective of corporate ethics" pp. 1267-1268

Deborah Y. Cohn

Golder's historical method in research in marketing pp. 1269-1272

Ann-Marie K. Thompson

Competitive strategies and firm performance: Technological capabilities' moderating roles pp. 1273-1281

María José Ruiz Ortega

Non-price determinants of automotive demand: Restyling matters most pp. 1282-1289

Oleg Korenok, George E. Hoffer and Edward L. Millner

The effect of mixed versus blocked sequencing of promotion and prevention features on brand evaluation: The moderating role of regulatory focus pp. 1290-1294

Subimal Chatterjee, Ashwin Vinod Malshe and Timothy B. Heath

Evaluating the impact of Arnould and Wallendorf's (1994) market-oriented ethnography pp. 1295-1300

Josephine L.L Chong

Experience, environment, and subsidiary performance in high-tech MNEs pp. 1301-1309

Wann-Yih Wu and Ching-Yi Lin

Which subfield to enter first?: The role of a firm's pre-entry experiences pp. 1310-1316

Hun Lee and Hyung-Deok Shin

Changing underwriting practices on underpricing of U.S. global initial public offerings pp. 1317-1323

Kelly Nianyun Cai, Hei Wai Lee and Magali Valero

Why Susie owns Starbucks: The name letter effect in security selection pp. 1324-1327

Heather S. Knewtson and Richard W. Sias

Adolescent perceptions of parent and peer influences on teen purchase: An application of social power theory pp. 1328-1335

Kendall Goodrich and Tamara F. Mangleburg

When does electronic word-of-mouth matter? A study of consumer product reviews pp. 1336-1341

Jason Q. Zhang, Georgiana Craciun and Dongwoo Shin

Adolescent consumption autonomy: A cross-cultural examination pp. 1342-1348

Kay M. Palan, Elodie Gentina and Isabelle Muratore

The effect of organizational justice, perceived organizational support, and perceived supervisor support on marketing employees' level of trust pp. 1349-1355

James B. DeConinck

Innovation generation in upstream and downstream business relationships pp. 1356-1363

Subroto Roy and K. Sivakumar

Exploring origins of ethical company/brand perceptions: Reply to Shea and Cohn's commentaries pp. 1364-1367

Katja Brunk

Cross-border relationships and performance: Revisiting a complex linkage -- A commentary essay pp. 1368-1371

Rudolf Sinkovics, Ruey-Jer 'Bryan' Jean and Noemi Pezderka

Volume 63, issue 11, 2010

Introduction: Thought leadership in brand management pp. 1111-1112

Colin Jevons, Cleopatra Veloutsou, George Christodoulides and Leslie de Chernatony

Brand misconduct: Consequences on consumer-brand relationships pp. 1113-1120

Frank Huber, Kai Vollhardt, Isabel Matthes and Johannes Vogel

Looking more or less alike: Determinants of perceived visual similarity between copycat and leading brands pp. 1121-1128

Miceli, Gaetano "Nino" and Rik Pieters

Brand morphing across Wal-Mart customer segments pp. 1129-1134

Bill Merrilees and Dale Miller

Life after death? Analyzing post-defection consumer brand equity pp. 1135-1141

Svetlana Bogomolova

Competition for memory retrieval between private label and national brands pp. 1142-1147

Magda Nenycz-Thiel, Byron Sharp, John Dawes and Jenni Romaniuk

The impact of sales encounters on brand loyalty pp. 1148-1155

Tim Oliver Brexendorf, Silke Mühlmeier, Torsten Tomczak and Martin Eisend

Co-creating value for luxury brands pp. 1156-1163

Caroline Tynan, Sally McKechnie and Celine Chhuon

Public sector corporate branding and customer orientation pp. 1164-1171

Susan Whelan, Gary Davies, Margaret Walsh and Rita Bourke

Marketing and societal welfare: A multiple stakeholder approach pp. 1173-1178

Margaret Matear and Peter A. Dacin

Timing is everything: A meta-analysis of the relationships between organizational performance and innovation pp. 1179-1185

Frances E. Bowen, Mahdi Rostami and Piers Steel

Channel relationship factors in cross-cultural contexts: Antecedents of satisfaction in a retail setting pp. 1186-1195

Rodney C. Runyan, Brenda Sternquist and Jae-Eun Chung

Top management teams and corporate political activity: Do top management teams have influence on corporate political activity? pp. 1196-1201

Mine Ozer

Store-evoked affect, personalities, and consumer emotional attachments to brands pp. 1202-1208

Ulrich R. Orth, Yonca Limon and Gregory Rose

Balancing the sequential logic of quality constructs in manufacturing-supplier relationships -- Causes and outcomes pp. 1209-1214

Göran Svensson, Tore Mysen and Janice Payan

Understanding multi-channel banking customers pp. 1215-1221

Mónica Cortiñas, Raquel Chocarro and María Luisa Villanueva

The pivotal roles of product knowledge and corporate social responsibility in event sponsorship effectiveness pp. 1222-1228

Russell Lacey, Angeline G. Close and R. Zachary Finney

Performance implications of customer-linking capabilities: Examining the complementary role of customer orientation and CRM technology pp. 1229-1236

Adam Rapp, Kevin J. Trainor and Raj Agnihotri

Attitudes toward the extension and parent brand in response to extension advertising pp. 1237-1244

Nathalie Dens and Patrick De Pelsmacker

Organizing for external technology exploitation in diversified firms pp. 1245-1253

Ulrich Lichtenthaler

The impact of firm strategy and foreign ownership on executive bonus compensation in Japanese firms pp. 1254-1260

Toru Yoshikawa, Abdul A. Rasheed and Esther Del Brio

Volume 63, issue 9-10, 2010

New developments in modeling Internet consumer behavior: Introduction to the special issue pp. 915-918

Michel Laroche

Engagement, telepresence and interactivity in online consumer experience: Reconciling scholastic and managerial perspectives pp. 919-925

Anne Mollen and Hugh Wilson

A proposed model of online consumer behavior: Assessing the role of gender pp. 926-934

Marie-Odile Richard, Jean-Charles Chebat, Zhiyong Yang and Sanjay Putrevu

Web aesthetics effects on perceived online service quality and satisfaction in an e-tail environment: The moderating role of purchase task pp. 935-942

Yong Jian Wang, Monica D. Hernandez and Michael S. Minor

Person-place congruency in the Internet Banking context pp. 943-949

Spiros Gounaris, Christos Koritos and Katerina Vassilikopoulou

Has e-marketing come of age? Modeling historical influences on post-adoption era Internet consumer behaviors pp. 950-956

David G. Taylor and David Strutton

Internet banking acceptance model: Cross-market examination pp. 957-963

Bander Alsajjan and Charles Dennis

Customer behavior in electronic commerce: The moderating effect of e-purchasing experience pp. 964-971

Blanca Hernández, Julio Jiménez and M. José Martín

Simultaneous exposure to a program and advertising content in an interactive context: Perceptual and semantic interference and reinforcement pp. 972-978

Verolien Cauberghe, Patrick De Pelsmacker and Wim Janssens

Relative importance of online versus offline information for Internet purchases: Product category and Internet experience effects pp. 979-985

Amar Cheema and Purushottam Papatla

Beyond buying: Motivations behind consumers' online shopping cart use pp. 986-992

Angeline G. Close and Monika Kukar-Kinney

Web Site spill over to email campaigns: The role of privacy, trust and shoppers' attitudes pp. 993-999

Anne-Sophie Cases, Christophe Fournier, Pierre-Louis Dubois and John F. Tanner

Viral marketing: Motivations to forward online content pp. 1000-1006

Jason Y.C. Ho and Melanie Dempsey

Website attributes that increase consumer purchase intention: A conjoint analysis pp. 1007-1014

Ying-Hueih Chen, I-Chieh Hsu and Chia-Chen Lin

Advances in internet consumer behavior and marketing strategy: Introduction to the special issue pp. 1015-1017

Michel Laroche

Trust considerations on attitudes towards online purchasing: The moderating effect of privacy and security concerns pp. 1018-1024

Patrick McCole, Elaine Ramsey and John Williams

Trust factors influencing virtual community members: A study of transaction communities pp. 1025-1032

Jyh-Jeng Wu, Ying-Hueih Chen and Yu-Shuo Chung

Understanding consumer-to-consumer interactions in virtual communities: The salience of reciprocity pp. 1033-1040

Kimmy Wa Chan and Stella Yiyan Li

How e-WOM recommendations influence product consideration and quality of choice: A motivation to process information perspective pp. 1041-1049

Pranjal Gupta and Judy Harris

Experiential goods with network externalities effects: An empirical study of online rating system pp. 1050-1057

Jun Yang and Mai, Enping (Shirley)

Product returns on the Internet: A case of mixed signals? pp. 1058-1065

Carolyn Bonifield, Catherine Cole and Randall L. Schultz

Consumer response to norm-breaking pricing events in e-commerce pp. 1066-1072

Ellen Garbarino and Sarah Maxwell

Buying while expecting to sell: The economic psychology of online resale pp. 1073-1078

Hsunchi Chu and Shuling Liao

Validating the search, experience, and credence product classification framework pp. 1079-1087

Tulay Girard and Paul Dion

The need to touch: Exploring the link between music involvement and tangibility preference pp. 1088-1094

Maria Ek Styvén

Motivators and enablers of SCOURing: A study of online piracy in the US and UK pp. 1095-1102

Kevin J. Shanahan and Michael R. Hyman

How corporate reputation, quality, and value influence online loyalty pp. 1103-1110

Albert Caruana and Michael T. Ewing

Volume 63, issue 8, 2010

A more comprehensive understanding and measure of customer helping behavior pp. 787-792

Jennifer Wiggins Johnson and Adam Rapp

Avatars as salespeople: Communication style, trust, and intentions pp. 793-800

Kathleen Keeling, Peter McGoldrick and Susan Beatty

Female consumers: Decision-making in brand-driven retail pp. 801-808

Elad Granot, Henry Greene and Thomas G. Brashear

The impact of expectation of future negotiation interaction on bargaining processes and outcomes pp. 809-816

Charles Patton and P.V. (Sundar) Balakrishnan

Wearing many hats: Supply managers' behavioral complexity and its impact on supplier relationships pp. 817-823

Zhaohui Wu, Michelle D. Steward and Janet L. Hartley

Seeking knowledge or gaining legitimacy? Role of social networks on new practice adoption by OEM suppliers pp. 824-831

Hsiang-Lin Cheng

The quality of quality awards: Diminishing information asymmetries in a hotel chain pp. 832-839

Juan Nicolau and Ricardo Sellers

Creating and appropriating value in collaborative relationships pp. 840-848

Stephan M. Wagner, Andreas Eggert and Eckhard Lindemann

How does CRM technology transform into organizational performance? A mediating role of marketing capability pp. 849-855

Woojung Chang, Jeong Eun Park and Seoil Chaiy

How foreign firms achieve competitive advantage in the Chinese emerging economy: Managerial ties and market orientation pp. 856-862

Julie Juan Li and Kevin Zheng Zhou

Inter-organizational cooperation in buyer-supplier relationships: Both perspectives pp. 863-869

Kyung Kyu Kim, Seung-Hoon Park, Sung Yul Ryoo and Sung Kook Park

Non-linear relationships between growth opportunities and debt: Evidence from quoted Portuguese companies pp. 870-878

Zelia Serrasqueiro and Paulo Maçãs Nunes

Integrative assessment of exporting research articles in business journals during the period 1960-2007 pp. 879-887

Leonidas C. Leonidou and Constantine S. Katsikeas

Investor reaction to women directors pp. 888-894

Eugene Kang, David Ding and Charlie Charoenwong

On the Chinese B-share price discount puzzle: Some new evidence pp. 895-902

Ali F. Darrat, Otis Gilley, Yanhui Wu and Maosen Zhong

Are emotions consequences of affective expectations? A commentary essay pp. 903-904

Pierre Desmet

Research on non-market actions: A commentary essay pp. 905-907

Chun-Ju Wang

Human resource management, ethical context, and personnel consequences: A commentary essay pp. 908-910

Sean Valentine

The integration-responsiveness framework and subsidiary management: A response pp. 911-913

Shao-Lung Lin and An-Tien Hsieh

Volume 63, issue 7, 2010

Asset specificity's impact on outsourcing relationship performance: A disaggregated analysis by buyer-supplier asset specificity dimensions pp. 657-666

Glauco De Vita, Arafet Tekaya and Catherine L. Wang

Small versus large retail stores in an emerging market--Mexico pp. 667-672

Audhesh Paswan, María de los Dolores Santarriaga Pineda and Francisco Carlos Soto Ramirez

Adapting to a retail environment: Modeling consumer-environment interactions pp. 673-681

Francesco Massara, Sandra S. Liu and Robert D. Melara

Strategic fit, contractual, and procedural governance in alliances pp. 682-689

Bo Nielsen

Application of hedonic price modeling to consumer packaged goods using store scanner data pp. 690-696

Josué Martínez-Garmendia

Firm downsizing and satisfaction among United States and European customers pp. 697-706

Jeffrey E. Lewin, Wim Biemans and Wolfgang Ulaga

Knowledge absorptive capacity: New insights for its conceptualization and measurement pp. 707-715

César Camisón and Beatriz Forés

Managerial optimism and search pp. 716-720

Chris Papenhausen

Managerial labor-market discipline and the characteristics of merger and acquisition transactions pp. 721-728

Nada Kobeissi, Xian Sun and Haizhi Wang

The impact of pay on CEO turnover: A test of two perspectives pp. 729-734

Wei Shen, Richard J. Gentry and Henry L. Tosi

How can shopping mall management best capture mall image? pp. 735-740

Jean-Charles Chebat, M. Joseph Sirgy and Stephan Grzeskowiak

Evaluation uncertainty of venture capitalists' investment criteria pp. 741-747

Tobias Kollmann and Andreas Kuckertz

Supermarkets as libraries of postmodern mythology pp. 748-753

Maria Kniazeva and Russell W. Belk

Charitable organizations' storytelling influence on donors' emotions and intentions pp. 754-762

Altaf Merchant, John B. Ford and Adrian Sargeant

Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management pp. 763-771

Wei Zheng, Baiyin Yang and Gary N. McLean

Performance expectations of small firms considering radical product innovation pp. 772-777

Frans J.H.M. Verhees, Matthew T.G. Meulenberg and Joost Pennings

A cognitive model to predict domain-specific consumer innovativeness pp. 778-785

Stefan Hoffmann and Katja Soyez

Volume 63, issue 6, 2010

Understanding subsistence marketplaces: Toward sustainable consumption and commerce for a better world pp. 535-537

Madhu Viswanathan and José Antonio Rosa

Low socioeconomic class and consumer complexity expectations for new product technology pp. 538-547

Carlos Trujillo, Andrés Barrios, Sonia M. Camacho and José Antonio Rosa

How the poor in a developing country view business' contribution to quality-of-life 5Â years after a national economic crisis pp. 548-558

Mark Peterson, Ahmet Ekici and David M. Hunt

Marketing to subsistence consumers: Lessons from practice pp. 559-569

Kelly L. Weidner, José Antonio Rosa and Madhu Viswanathan

Understanding consumption and entrepreneurship in subsistence marketplaces pp. 570-581

Madhu Viswanathan, Srinivas Sridharan and Robin Ritchie

Creating mutual value: Lessons learned from ventures serving base of the pyramid producers pp. 582-594

Ted London, Ravi Anupindi and Sateen Sheth

Building Entrepreneurship in Subsistence Markets: Microfranchising as an Employment Incubator pp. 595-601

Lisa Jones Christensen, Helen Parsons and Jason Fairbourne

A naturological approach to marketing exchanges: Implications for the bottom of the pyramid pp. 602-607

Ronald Paul Hill

Making theory and practice in subsistence markets: An analytic autoethnography of MASAZI in Accra, Ghana pp. 608-616

Benét DeBerry-Spence

Fuel-efficient stoves for Darfur: The social construction of subsistence marketplaces in post-conflict settings pp. 617-629

Samer Abdelnour and Oana Branzei

Incentives and the growth of Oaxacan subsistence businesses pp. 630-638

Arcelia Toledo, José de la Paz Hernández and Denis Griffin

The Village Network(TM): Partnership and collaboration to alleviate poverty in subsistence marketplaces pp. 639-642

Krista Crawford-Mathis, Stephen Darr and Amy Farmer

Understanding factors that influence purchases in subsistence markets pp. 643-650

Tendai Chikweche and Richard Fletcher

Strategic motivations and choice in subsistence markets pp. 651-655

Raed Elaydi and Charles Harrison

Volume 63, issue 5, 2010

Essential research in technology management pp. 451-453

Kun-Huang Huarng

Identification and analysis of industry cycles pp. 454-462

Hao Tan and John A. Mathews

Management factors affecting the performance of technology firms pp. 463-470

Domingo Ribeiro Soriano

The continuing debate on firm performance: A multilevel approach to the IT sectors of Taiwan and South Korea pp. 471-478

Yi-Min Chen

The determinants of foreign direct investment in China: The case of Taiwanese firms in the IT industry pp. 479-485

Feng-Jyh Lin

Corporate investment, financing, and dividend policies in the high-tech industry pp. 486-489

David Han-Min Wang

Corporate motivation and performance in R&D alliances pp. 490-496

Wen-Hsiang Lai and Pao-Long Chang

Diffusion models of mobile telephony pp. 497-501

Feng-Shang Wu and Wen-Lin Chu

Acquisition experience, board characteristics, and acquisition behavior pp. 502-509

Yu-Shu Peng and Chung-Ping Fang

Mobility of public researchers, scientific knowledge transfer, and the firm's innovation process pp. 510-518

Liliana Herrera, Maria Felisa Muñoz-Doyague and Mariano Nieto

Technology revenue management system for customer groups in hotels pp. 519-527

José Guadix, Pablo Cortés, Luis Onieva and Jesús Muñuzuri

Self-reporting mechanism for risk regulation pp. 528-534

Shi-Woei Lin

Volume 63, issue 4, 2010

Unmastered risks: From crisis to catastrophe: An economic and management insight pp. 337-346

Andrea Schenker-Wicki, Matthias Inauen and Maria Olivares

Exploring consumer boycott intelligence using a socio-cognitive approach pp. 347-355

Maya F. Farah and Andrew J. Newman

Flexibility-efficiency tradeoff and performance implications among Chinese SOEs pp. 356-362

Justin Tan and Liang Wang

A socio-cultural approach to exploring consumer boycott intelligence: A commentary essay pp. 363-365

Victoria K. James

Developing a measure to capture marketing faculty's perceptions of unethical behavior pp. 366-371

Gao, Tao (Tony), M. Joseph Sirgy and J.S. Johar

Uncovering unconscious memories and myths for understanding international tourism behavior pp. 372-383

Drew Martin

The influence of ethical climate on marketing employees' job attitudes and behaviors pp. 384-391

James B. DeConinck

Antecedents of growth through mergers and acquisitions: Empirical results from Belgium pp. 392-403

Nancy Huyghebaert and Mathieu Luypaert

CEO pay fairness as a predictor of stakeholder management pp. 404-410

Eric A. Fong

Creative workforce density, organizational slack, and innovation performance pp. 411-417

Chung-Jen Chen and Yi-Fen Huang

Is small business better than big business for marketing managers? pp. 418-423

Anusorn Singhapakdi, M. Joseph Sirgy and Dong-Jin Lee

Integrating marketing databases through regressed microsegmentation pp. 424-430

Hugh M. Cannon, David L. Williams and Sung-Joon Yoon

Antecedents of retailer loyalty: Simultaneously investigating channel push and consumer pull effects pp. 431-438

Jyh-Shen Chiou, Lei-Yu Wu and Min-Chieh Chuang

Cross-cultural study of channel relationship factors -- Antecedents of satisfaction in a retail setting: A commentary essay pp. 439-441

Sudhir H. Kale

Advancing the country image construct -- A commentary essay pp. 442-445

Saeed Samiee

Advancing the country image construct: Reply to Samiee's (2009) commentary pp. 446-449

Katharina Zeugner-Roth and Adamantios Diamantopoulos

Volume 63, issue 3, 2010

Reseller adoption of manufacturers' e-business tools: The impact of social enforcement, technology-relationship fit and the mediating role of reseller benefits pp. 217-223

Talai Osmonbekov

How strategic orientations influence the building of dynamic capability in emerging economies pp. 224-231

Kevin Zheng Zhou and Caroline Bingxin Li

Re-assessment of E-S-Qual and E-RecS-Qual in a pure service setting pp. 232-240

Serkan Akinci, Eda Atilgan-Inan and Safak Aksoy

Trust and reciprocity with transparency and repeated interactions pp. 241-247

Kiridaran Kanagaretnam, Stuart Mestelman, S.M. Khalid Nainar and Mohamed Shehata

Ownership and capital structure in Latin America pp. 248-254

Jacelly Céspedes, Maximiliano González and Carlos Molina Manzano

Exploring origins of ethical company/brand perceptions -- A consumer perspective of corporate ethics pp. 255-262

Katja Brunk

Using consumer perceived ethicality as a guideline for corporate social responsibility strategy: A commentary essay pp. 263-264

Linda J. Shea

Does network board capital matter? A study of innovative performance in strategic SME networks pp. 265-275

Joakim Wincent, Sergey Anokhin and Daniel Örtqvist

Impulse buying and variety seeking: A trait-correlates perspective pp. 276-283

Piyush Sharma, Bharadhwaj Sivakumaran and Roger Marshall

Diversity, outside directors and firm valuation: Korean evidence pp. 284-291

Haksoon Kim and Chanwoo Lim

Managerial ownership and performance: A commentary essay pp. 292-293

Adrian (Wai-Kong) Cheung

Purging data before productivity analysis pp. 294-302

Necmi K. Avkiran and Nakhun Thoraneenitiyan

Influence of industry type on the relationship between international operations and risk pp. 303-309

B. Elango

Can formalization, complexity, and centralization influence knowledge performance? pp. 310-320

Eva M. Pertusa-Ortega, Patrocinio Zaragoza-Sáez and Enrique Claver-Cortés

Which companies should implement management innovation? A commentary essay pp. 321-323

Lei-Yu Wu

Insufficient discriminant validity: A comment on Bove, Pervan, Beatty, and Shiu (2009) pp. 324-327

Andrew M. Farrell

Coke is It: How stories in childhood memories illuminate an icon pp. 328-336

Kathryn LaTour, Michael S. LaTour and George M. Zinkhan

Volume 63, issue 2, 2010

2008 World Social Marketing Conference: Introduction to special issue pp. 97-98

Walter Wymer

Rethinking the boundaries of social marketing: Activism or advertising? pp. 99-103

Walter Wymer

Refuting fear in heuristics and in recycling promotion pp. 104-110

Gonzalo Díaz Meneses

Leaving home: Food choice behavior of young German adults pp. 111-115

Debra Harker, Bishnu Sharma, Michael Harker and Karin Reinhard

A social cognitive approach to tackle inactivity and obesity in young Australians pp. 116-120

Luke Hawley, Debra Harker and Michael Harker

Race and attitude formation in HIV/Aids fear advertising pp. 121-125

Marlize Terblanche-Smit and Nic S. Terblanche

Developing pandemic communication strategies: Preparation without panic pp. 126-132

Sandra C. Jones, Louise Waters, Omnia Holland, John Bevins and Don Iverson

Investigating social marketing sponsorships: Terminology, stakeholders, and objectives pp. 133-139

Judith Madill and Norm O'Reilly

Fear, guilt, and shame appeals in social marketing pp. 140-146

Linda Brennan and Wayne Binney

Redefining social marketing with contemporary commercial marketing definitions pp. 147-153

Stephen Dann

Comparing adolescent-focused obesity prevention and reduction messages pp. 154-160

Jennifer Allyson Dooley, Sameer Deshpande and Carol E. Adair

Tobacco smoking's changing trajectory in Australia pp. 161-165

Julian de Meyrick

Using social marketing to enhance hotel reuse programs pp. 166-172

Jingzhi Shang, Debra Z. Basil and Walter Wymer

Advances in spreadsheet and database training: Editorial pp. 173-174

Robert G. Brookshire

Teaching problem solving and database skills that transfer pp. 175-181

Catherine Chen

Teaching basic marketing accountability using spreadsheets: An exploratory perspective pp. 182-190

Gopala Ganesh and Audhesh K. Paswan

Utilizing and teaching data tools in Excel for exploratory analysis pp. 191-206

Susan W. Palocsay, Ina S. Markham and Steven E. Markham

Designing the spreadsheet-based decision support systems course: An application of Bloom's taxonomy pp. 207-216

Craig K. Tyran

Volume 63, issue 1, 2010

Considerations on "Research on non-market actions: A commentary essay" pp. 1-2

Zulima Fernández and Belén Usero

Control mechanisms across a buyer-supplier relationship quality matrix pp. 3-12

Yi Liu, Yuan Li and Leinan Zhang

How is marketers' credibility construed within the sales-marketing interface? pp. 13-19

Avinash Malshe

Ethics institutionalization, quality of work life, and employee job-related outcomes: A survey of human resource managers in Thailand pp. 20-26

Kalayanee Koonmee, Anusorn Singhapakdi, Busaya Virakul and Dong-Jin Lee

Applicability of the resource-based and dynamic-capability views under environmental volatility pp. 27-31

Lei-Yu Wu

Perceived benefits of loyalty programs: Scale development and implications for relational strategies pp. 32-37

Aîda Mimouni-Chaabane and Pierre Volle

Service recommendations and customer evaluations in the international marketplace: Cultural and situational contingencies pp. 38-44

Dana L. Alden, Yi He and Qimei Chen

Chinese consumer decision-making styles: A comparison between the coastal and inland regions pp. 45-51

Joyce Xin Zhou, Mark J. Arnold, Arun Pereira and Jun Yu

International strategy implementation: Roles of subsidiaries, operational capabilities, and procedural justice pp. 52-59

Shao-Lung Lin and An-Tien Hsieh

Legitimacy of team rewards: Analyzing legitimacy as a condition for the effectiveness of team incentive designs pp. 60-66

Federico Aime, Christopher J. Meyer and Stephen E. Humphrey

Cognitive complexity implications for research on sustainable competitive advantage pp. 67-70

Shu-Ling Cheng and Hae-Ching Chang

The effect of incentives on customer evaluations of service bundles pp. 71-76

Melinda L. Andrews, Ray L. Benedicktus and Michael K. Brady

Forecast information and traditional retailer performance in a dual-channel competitive market pp. 77-83

Ruiliang Yan and Sanjoy Ghose

Consideration of an expected future deal in assessing the value of a present deal: Forward-looking bargain shopping pp. 84-90

Kyoung-Nan Kwon, David W. Schumann and Ann Fairhurst

Reflective and formative metrics of relationship value: Response to Baxter's commentary essay pp. 91-93

Adamantios Diamantopoulos

The integration-responsiveness framework and subsidiary management: A commentary pp. 94-96

Sven A. Haugland