Journal of Business Research

1973 - 2026

Current editor(s): A. G. Woodside

From Elsevier
Bibliographic data for series maintained by Catherine Liu ().

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Volume 207, issue C, 2026

A multi-actor collaborative governance pattern of crisis communication: Computational grounded analysis based on BERTopic

Mingxi Du and Yingzhong Hou

VAMOS: Value assessment method for smart services

Claudius M. Jonas, Felicitas Kuch and Anna Maria Oberländer

Does entrepreneurial learning translate into personal initiative in the workplace? A role congruity perspective

Davide Hahn, Azzurra Meoli and Giuliano Sansone

Explaining consumer climate engagement: a conceptual model and a typology based on social exchange and construal level theory

Stefanie Wannow and Martin Haupt

Symbolic self-completion: The case of sell-side analysts

Peter Clarkson, Ru Gao, Jiaxing You and Yankun Zhou

Interpreting disruption: how managers perceptions shape strategic responses

Sunil Sarferaz and Florian Urmetzer

What drives CSR specialization? The roles of relative marketing capability and market conditions

Fangyuan Teng, Mahabubur Rahman and Seongsoo Jang

A better tomorrow? Work and well-being in the entrepreneurial society

Joel B. Carnevale, Michael Frese, Sarah L. Jack, Sharon K. Parker and Johan Wiklund

Don’t shoot the messenger: the impact of anthropomorphized chatbots and recommendations during a process service failure☆

Carol L. Esmark Jones, Christian Barney Neuman, Brett Kazandjian, Joel Collier and Tyler Hancock

The impact of self-service technologies on consumer-retailer relationships: navigating trust, contribution, and the role of consumers as partial employees

Bertrand Audrin and Reza Etemad-Sajadi

Search vs. site retargeting: A holistic look to retargeting

Baojun Jiang, Chakravarthi Narasimhan and Ozge Turut

Zero pricing in ICT bundle offers: does it reinforce or weaken anticompetitive effects?

Youngwook Koo, Minki Kim and Minsoo Park

Digital new products in virtual worlds – How do limited-time offers influence consumers’ adoption behavior?

Christian Pescher, Oliver Hinz, Ju-Young Kim and Martin Spann

Advancing capability-actualization through human–robot collaboration: A strengths-based approach

Stefan Burggraf, Angelo Ranieri, Cristina Mele and Kristina Heinonen

Organizational adaptation and willingness to bear uncertainty: the role of CEO personality and government influence

Johan Bruneel, Gabriella Padilla and Matthias Staessens

Impact of content and emotion congruency on tipping: evidence from live streaming

Ziyang Huang, Kun Chen and Ting Xu

Loneliness increases consumers’ preference for virtual human companionship

Junyun Liao, Xinyue Wang and Xuebing Dong

Neither side gained: Exploring the impact of customer illegitimate tasks on service sabotage behavior of gig workers

Chao Zhang, Jinlian Luo and Zhu Yao

Storytelling through images: understanding the persuasive effectiveness of social media influencers’ visual narratives

Xing Zhang, Xinyu Ji, Pengfei Cao and Quan Xiao

When are reposts effective? Exploring the effects of OSM user engagement and post types on sales

Lifei Bai, Xiaorong Fu, Xiaoyan Xu and Tao Yin

Explicit strategy articulation and entrepreneurial orientation in dynamic and hostile environments

Anna M. Pastwa, Mathew Hughes, Hans Bruining, Aart Willem Saly and Ernst Verwaal

Transmission of democracy to a better business environment: roles of regulation and institutions

Wajid Ali, Devi Prasad Dash, Bhushan Praveen Jangam, Amit Singh and Nripendra P. Rana

From handshakes to hashtags: Fostering digital human touch in business interactions

Zsófia Tóth, Jun Luo, Martin J. Liu, Ruizhi Yuan, Omar S. Itani and Mona Mrad

Beyond the words: how reviewer status and review features jointly affect helpfulness in online employee reviews

Jong Min Kim, Marcello Mariani and Kyusung Hwang

Compassionate innovation: reframing ethical innovation through the relational lens of dependent origination

Somendra Narayan and Subhadeep Datta

Consumers’ acceptance of in-store technologies through the lens of segmentation

Aidin Namin, Rupinder P. Jindal, Dinesh K. Gauri, Brian T. Ratchford and Seth C. Ketron

Feelings over reasons: The impact of exposure to nature on consumer decision making

Sunxu Xu and Ying Ding

Epistemic objects and curious collectors: The revelation

Sheila Malone, Brendan Keegan and Dominic Medway

Corrigendum to “Enhancing ESG practices in supply chain operations through information disclosure: The “ETHICS” framework”. [J. Busin. Res. 201 (2025) 115668]

Yifan Cao, Bin Shen and Tana Siqin

What can service research contribute to better understand B2B: Editorial for the special issue “Service Research in Business-to-Business Marketing”

Mohamed Zaki, Anders Gustafsson, Janet McColl-Kennedy and Lars Witell

Transactions and relationships in stakeholder theory: A Luhmannian view

Vladislav Valentinov, Ingo Pies and Felix Carl Schultz

Through Thick or Thin: A Recursive Model of Workplace Slights and Social Relationships

Feigu Zhou, James M. Vardaman and Kyle Stockdall

The paradoxical consequences of high performers: how and when subordinate performance drives paradoxical leader behaviors

Lei Lu, Yiyong Zhou and Guiquan Li

Contractual arrangements and information consistency: How ESG executive compensation incentives affect corporate AI disclosure

Yiqiang Zhou, Lianghua Chen, Fangfang Zhou and Maoran Ye

The interplay between firm innovation, digital capabilities and HR skills and practices: The moderating role of GVC participation

Ioannis Giotopoulos, Areti Gkypali and Aggelos Tsakanikas

Cultivating a responsible dining mindset: Pro-environmental voice behavior by frontline service employees in restaurants

Li Lin-Schilstra, Mengyu He and Wenjing Cai

Executive job demands and corporate social irresponsibility: An investigation of corporate divestiture setting

Azadeh Sabz, Sana Chiu and Seemantini Pathak

Beyond the post: Crafting influencer marketing strategies across the funnel

Gloria Peggiani and Lucio Lamberti

Volume 206, issue C, 2026

The paradox of being profitable and moral: the role moral authority plays in corporate sociopolitical activism

Lucia S.G. Barros, Cristiane Pizzutti, Nathalia Soares Brum de Mello, Marcos Inácio Severo de Almeida, Giuliana Isabella and Paulo de Paula Baptista

Detesting evil: Why parent firms express hostility to resist employee entrepreneurs’ unethical behavior

Kai Zeng, Duanxu Wang, Yujing Xu and Zhengwei Li

Helpless or hopeful? How and when incongruent CSR motivates employees’ voice behavior

Xianyi Long, Yunwei Shao, Tianfei Yang, Yanyan Chen and Xinming Deng

Beyond credibility: expressive authenticity judgments of online reviews

Md Fourkan, Milad Mohammadi Darani and Jennifer Wiggins

How companies leverage consumer responsibilities for sustainability: empirical insights into the consumer–company interplay

Katharina Göring-Lensing-Hebben, Anna-Karina Schmitz, Martin Fassnacht and Lukas Schnabl

On the edge of green: how environmental performance benchmarks drive corporate greenwashing behavior?

Yuxin Su, Sana Ben Abdallah and Dhafer Saidane

Must-have, or maybe not? A sensitivity-based extension to necessary condition analysis

Jan-Michael Becker, Nicole Franziska Richter, Christian M. Ringle and Marko Sarstedt

Side-by-side comparisons, brand equity and counterfactual thinking: The role of non-chosen brand and claim similarity on post-consumption product evaluation

M. Deniz Dalman, Kalpesh Kaushik Desai and Manoj K. Agarwal

The impact of artificial intelligence (AI) competencies on subjective financial well-being in AI-enabled mobile banking: A construal level theory perspective

Jung-Chieh Lee and Xueer Zhou

Robots with hearts: How in-store AI’s task types impact brand attitude and ethicality

Kshitij Bhoumik, Linhao Fang and Reika Igarashi

Representations of vintage consumption

Pauline Tesio, Aurélie Kessous and Pierre Valette-Florence

If you cannot beat them, join them: How social comparison shapes consumer responses to low–high social status brand alliance

(Monroe) Meng, Lu, Jiuqi Chen, Mengya Yang and Yuwei Jiang

The effect of geographic colocation of same-brand outlets on electronic Word-of-Mouth (eWOM) valence: the role of ownership

Moeen Naseer Butt

Assessing the current state of mediation analysis in marketing research: Pitfalls and recommendations

Sıddık Bozkurt, Fatih Celik and David Gligor

Reciprocal relationship between newcomer task performance and leader–member exchange: The moderating role of political skill

Yixin Yang, Xiaowan Lin and Mingjian Zhou

Winning over the sceptics: How end-consumers view the motives and authenticity of customer-entrepreneurs over time

Marwa Tourky, Maha Ebeid, Ahmed Shaalan and Gomaa Agag

Artificial yet credible: How virtual influencers overcome authenticity challenges

Amy Zhou, Yang Liu and Yonglin Dai

Heuristic or systematic? Effects of information cues on dynamics of consumers conversion in live streaming e-commerce

Rui Xie, Wen Zhang, Zhenzhong Ma, Feng Mai and Jian Li

Political regime change and firm bribery

Yun Dong Yeo

The role of authenticity and skepticism in consumers’ reactions to brand activism

Tjark Virkus and Kristina Klein

Don’t mind her: firm anticipatory impression management strategies when announcing women CEOs

Michelle M. Arthur, Lisa A. Marchiondo and Alison Cook

The dual role of political connections in enhancing organizational resilience: Buffering and enabling effects

Man Chen, Maggie Chuoyan Dong, Feng Wang and Kunyu Zhao

From protection to adjustment: How rival repositioning alters competitive action repertoires

Kamyar Goudarzi, Ali Ahmadi and Goce Andrevski

Corporate strategic digital orientation and stock price crash risk: evidence from firm life cycle stages

Umer Sahil Maqsood, Qian Li, Muhammad Waleed Younas and Fiza Amjad

Choice versus necessity: understanding service diversification and firm performance in manufacturing

Anwar Adem, Giuliana Battisti, Nigel Driffield and Andreas Schroeder

Consolidating actor-centric perspectives in ecosystem research: A systematic review

Ming-Chao Wang and Cut Irna Setiawati

Consumer adoption of community-focused smart products: the moderating role of political ideology

Shuili Du, Min Zhao and Sankar Sen

Managing in-store shopping disruptions with technology: the impact of self-service technology on consumer control and decision comfort

Dominique Braxton, Eric Spangenberg, Cornelia Pechmann and David Sprott

An alter-centric perspective on focal inventor’s innovation: The importance of new collaborators’ attributes

Ze Ji, Runhui Lin, Yalin Li and Lun Wang

When service process contradicts service outcome: Spillover effects of users’ perceptions in the case of robotaxi service encounters

Youlin Huang, Lixian Qian and Jinzhu Song

Capitalizing on the strengths of young adults with psychosocial disabilities to enhance service ecosystem resilience

Thilini Alahakoon, Amanda Beatson, Byron W. Keating, Frank Mathmann and Gary Mortimer

Synergistic effect and differential effect: The impact of managerial outcome and process feedback fairness on continuous user innovation in innovation communities

Zhao Pan, Yonghong Yang, Zujun Shi, Kehang Chen and Dongshan Yang

How does collaborative relationship ending affect the focal inventor’s innovation?

Yanhong Lu, Hongjuan Zhang, Shanshan Qian and Runhui Lin

Unveiling the impacts of knowledge loss on perceived synergetic innovation efficacy: The moderating role of reconfiguration capability and redundancy

Jianyu Zhao and Ke Li

Reducing consumers’ resistance to AI agents in online healthcare consultations: the role of human-AI teaming from a trust transfer perspective

Gang Du, Chuanmei Zhou and Xusen Cheng

A meta-analytic model of the influence of customer mistreatment on employees’ work outcomes

Hongjuan Tan, Yi Zhang, (Roy) Zhao, Xinyuan, Anna S. Mattila and Huan Yang

Marketing agility in high power distance cultures

Scott B. Friend, Wim Biemans, Avinash Malshe, Kumar Rakesh Ranjan and Jamal Al-Khatib

Virtual influencer or human influencer in destination endorsement? The role of travel inspiration and forestalgic appeals

Yuxue Shi, Xianfeng Zhang, Jong-Hyeong Kim and Huilin Ouyang

Multi-class financial distress prediction using the textual information of earnings communication conferences based on ensemble machine learning models

Jie Sun, Minghui Xie and Jie Li

What drives virtual idol videos to go viral? The impact of latent meanings in viewer comments on viewing behavior

Yingtong Lu, Zhongjun Tang, Yiran Wang, Duokui He, Yijing Liu and Qianqian Chen

Does data factor marketisation effect labour income share? Evidence from Chinese A-share listed companies

Xiaoru Zhang, Wei Jiang and Chuanqing Wu

From battlefield to boardroom: The impact of board chair’s military experience on corporate ESG performance

Yang Liu, Fukang Zhang, Li Hu and Han Zhang

From Code to Care: How Artificial Empathy Enhances Customer Experience in Human-Robot Interaction

Zhigang Weng, Yihe Huang and Siqi Weng

Emotionally competent robots: acknowledging customer anger in service failure

David Goyeneche, Luis Arango, Felix Septianto, Nicolas Pontes and Peter Popkowski Leszczyc

How visual product frames reduce online choice regret: the role of maximization

Jun Ouyang and Yanli Jia

Operational improvement in the digital era: Interplay between social capital and digital technology capabilities

Lixu Li, Yaoqi Liu, Yong Jin, Nan Jiang and T.C.Edwin Cheng

From opportunity to advantage: how firms can leverage generative AI affordances to drive success in competitive markets

Lixu Li, Mengchao Wu, Yaoqi Liu, Yong Jin and Qiang Li

Virtual Journeys, shared meaning: Enhancing consumer well-being of mobility-limited older adults through virtual reality tourism

Liying Zhou, Limin Niu, Valerie Lynette Wang and Banggang Wu

Behind booms: the digitalization of underperforming Chinese companies

Mingjin Luo and Shengquan Wang

CEOs’ abusive behaviors and firm performance: The roles of TMT behavioral integration and task interdependence

Mingyun Huai, Xiaomeng Zhang, Ho Kwong Kwan, Cynthia Lee and Tao Wang

Mind over matter: How CEO attentional vigilance sparks radical innovation

Bowen Zheng, Shuyang Wang, Xiaotong Huo and Xiaoyu Wu

Types of aspirations and divestment decisions following underperformance

Dam Yoo and Jon Jungbien Moon

Using trust practices to manage risks in open strategy

Madalina Pop, Ingo Kleindienst and Julia Hautz

Sharing for the right reasons? Influence of leader mindfulness on follower tacit and explicit knowledge sharing

Beini Liu, Scott B Dust, Minya Xu and Xinyu Zhang

The Knowledge-Trust Nexus: Unraveling dual trust and knowledge similarity paths to breakthrough innovation in the ICT sector

Chiung-Yi Hwang and Hao-Chen Chen

When the past meets the future: VR-evoked nostalgia as a pathway to subjective wellbeing

Laurence Dessart, Willem Standaert, Michael Schyns and Elena Mazurova

Advocating for good? Individual-level political predictors of attitudes toward corporate sociopolitical activism

Britta C. Brugman, Sarah Marschlich, Olga Eisele and Sonia J. Shaikh

Oh, what an untangled web we weave: The abnormal structure of illegal digital marketplace communities

Felipe Thomaz and John Hulland

The brand activism path: Mapping the activism intensity and consumer responses

Antonella Cammarota, D’Arco, Mario, Vittoria Marino and Riccardo Resciniti

Understanding luxury shaming: a multi-study exploration using qualitative inquiry and generative AI

Julia Pueschel, Shuyi Hao and Bernd Schmitt

Corrigendum to “Information source and entrepreneurial performance expectations: Experience-based versus description-based opportunity evaluations” [J. Bus. Res. 172 (2024) 114411]

Maud Pindard-Lejarraga and José Lejarraga