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Emotions of Queuing: A Mirror of Immigrants’ Social Condition: Alberto Martín Pérez
Creating Strategic Change: Dick Stroud
Implications for Policy and Further Research: Roberta Rabellotti
Measuring your customer experience: Colin Shaw and John Ivens
Critical Perspectives on the Games Industry: Constructs and Collusion: Wallace McNeish
China’s Future Monetary Policy: Chi Lo
The Economic Section of the Offices of the War Cabinet: Lord Robbins
Revisiting the Area: George Chryssochoidis
Service Relationships: The Impact of Service Providers on Customers: Dana Yagil
A Wider European Union: Enlargement to Central and Eastern Europe, Cyprus and Malta: Bernadette Andreosso-O’Callaghan
Outsourcing Information Technology and Managing IT Operational Risks: Dimitris N. Chorafas
Regional Employment Policies in East European Countries: Hans-Erich Gramatzki
Globalization and Exclusion: A. S. Bhalla and Frédéric Lapeyre
Leaders in Public Service Organisations: Patrick McGurk
Inside Australia’s Contingent Protection Black Box: Donald Feaver and Kenneth Wilson
The Monetarist Era: John Mills
Changing Organizations: Rosemary Stewart
Economic Security Policies of France and Sweden since 1970: Dilemmas of Cooperation: Gunnar Sjöstedt
Credit Reference Agencies: Steven Finlay
Shareholder Performance Agreements: Reuel J Khoza and Mohamed Adam
Knowledge-based Marketing: Results and Conclusion: Florian Kohlbacher
A Step Change Model for Energy: Mats Larsson
Mergers and Acquisitions in the Energy Sector: B. Rajesh Kumar
The Geography of Growth: Patrick O’Sullivan
Applied Spatial Informatics as a Framework for Natural Disaster Mitigation: George G. Meulen
Where Management and Strategy Strengthen One Another: Claude Michaud and Jean-Claude Thoenig
The search for a new monetary indicator: Jacques Riboud
Understanding, action, and embedding: Colin Shaw
The Impact of Sustainability on Global Logistics Strategies: Contradictory Issues: Corinne Blanquart and Valentina Carbone
Claims and Indemnification: Zlatko Salcic
Needs and Challenges of Management Education: The Case of The Socialist Republic of Vietnam: Murray C. Frazer and Vo Hong Nga
Opening Up Financial Markets: the Belgian Perspective: Olivier Lefebvre
Error Management: Jan U. Hagen
Choice, Priorities and Decision: Spotlight (BBC) and Today (TSW): Alastair Hetherington
Annual Sinking Fund: Philip Bowcock
Protecting Plastic: Credit Card Fraud in Historical Perspective: Sean H. Vanatta
Vietnam Radio-Television: Investment and Business Prospects: Nguyen Anh Dung
The Future of Your Family: No Success without Succession: Linda Davis Taylor
Science and Technology Policy in the UK and Japan: Jeremy Howells and Ian Neary
Impact of National Characteristics on HRM Practices: Takashi Sakikawa
Business Growth and Local Effects: Prof Rajagopal
Economic Growth and Policy Choice in Nigeria: Lessons from the Asia Pacific: Obadiah Mailafia
The Natural Resources Route: Nirmalya Kumar and Jan-Benedict E. M. Steenkamp
The Motivation and Management of Highly Specialized Creative Employees: Helle Hedegaard Hein
Health for America: European Arguments for a Paradigm Shift: B Serdar Savaş and Tomris Cesuroglu
Household Saving Rate: Impact of Retirement Plan Participation: Mohamed Abdel-Ghany, Deanna L. Sharpe and Hisayo Shima
Conclusions: Towards Emancipatory Leadership?: Jackie Ford, Nancy Harding and Mark Learmonth
Marketing Plan Template: Tim Calkins
Moving Organizations towards Employee-Driven Innovation (EDI) in Work Practices and on a Global Scale: Possibilities and Challenges: Maja Lotz and Peer Hull Kristensen
Selected International Policy Issues on Private Market Financing for Developing Countries: Edmar Bacha