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The Working Customer — A Fundamental Change in Service Work
Kerstin Rieder and G. Günter Voβ
Data Gatherers
Michael Dru Kelley
Aligning Digital Initiatives with the Enterprise
David F. Giannetto
The Relationship between Trade Union Action and Political Parties
Rainer Deppe, Richard Herding and Dietrich Hoss
A Practical Guide to Exploring Immersed Reflexivity
Robert Warwick and Douglas Board
Responding to Hayek from the Left: Beyond Market Socialism on the Path to a Radical Economic Democracy
Andrew Cumbers
Guidelines for Exchange Rate Policy
Keith Pilbeam
Equation Systems
A. A. Walters
Analysing Foreign Market Entry Strategies: Extending the Internalisation Approach
Peter J. Buckley and Mark Casson
Radicalism on the Waterfront: Imagining Alternative Futures in Liverpool, Marseille, and New Orleans
Alice Mah
Of the Virtues of Frugality
Gavin Kennedy
KPMG Consulting
Alan Buckle
Staff and customer satisfaction
Adrian Furnham
Staff surveys
Adrian Furnham
The Meaning of Open Systems
Sheila Dow and Victoria Chick
From Political Economy to Class Struggle
Michael A. Lebowitz
Business Strategy and Corporate Restructuring in India: The Mutually Reinforcing Impacts of Economic Liberalization and Technology
Raj Aggarwal
Externalization Patterns in the Electronic Components Industry
Helen Lawton Smith
Third Study
Mark R. Dibben
Conclusions — What Can Go Wrong?
Rosemary Stewart
Power and Ideology
Jonathan Wheeldon
Herding Cats and Chaos Theory
Colin Read
Case E: Cultural Diplomacy and Entrepreneurship as a Means for Image Restoration: The Case of Israel
Eli Avraham
Conclusion
Erol Kahveci and Theo Nichols
Net Intergenerational Transfers from an Increase in Social Security Benefits
Li Gan, Guan Gong, Michael Hurd and Daniel L. Thornton
The “Austerity” Delusion
R. A. Rayman
Self-control
Andrew P. Thomas
Creating sustainability and building international competitiveness
Ian Smith
Towards a Contingency View of Infrastructure and Knowledge: an exploratory study
Claudio Ciborra and Ole Hanseth
Path Dependence in Regional Development: What Future for Baden-Württemberg
Gerhard Fuchs
Financial Liberalisation and Exchange Rate Policy in the Newly Integrating Countries of the European Community
Jorge Braga Macedo
Slovenia
Y. Zoubir and F. S. Lhabitant
Conclusions
Ulrike Muehlberger
Banking and Financial Sector in the Cloud: Knowledge, Quality and Innovation Management
Mosad Zineldin and Valentina Vasicheva
Capitalizing on Variety: Risks and Opportunities in a New French Social Model
Isabelle Berrebi-Hoffmann, Florence Jany-Catrice, Michel Lallement and Thierry Ribault
Successful Situations
Christian Bourion
The Swedish Banking Crisis: The Invisible Hand Shaking the Visible Hand
Lars Engwall
Summing-Up and Final Remarks
Raymond Hutchings
We Must Have a Reserve Currency
Paul Einzig
Incentives and Other Influences on TC Development
Sanjaya Lall, Giorgio Barba Navaretti, Simon Teitel and Ganeshan Wignaraja
Open Questions
Utz-Peter Reich
Sudden Departures
Adrian Furnham
Concluding Thoughts
Shirine Voller, Eddie Blass and Vicki Culpin
Drawing Lessons
Ramkishen Rajan, Tan Khee Giap and Tan Kong Yam
The 1984–1991 Experience in Retrospect
Paul Jowett and Francoise Jowett
Themes in the Development of the European Network Economy
Debra Johnson and Colin Turner
The Age of Managerialism
Thomas Klikauer
Sudan: Toward a Strategic Vision for Peace and Development
Ibrahim A. Elbadawi
Variations on a Pan-Asianist Theme: the ‘Special Relationship’ between Japan and Thailand
Jean-Pierre Lehmann
Companies
Walter Sinclair
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