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Managing your customer experience: the Customer Experience Pyramid™
Colin Shaw and John Ivens
Khaleeji Capital and the Middle East
Adam Hanieh
Integration and Convergence in the European Union
Pascal Petit
Social Media
Ian Chaston
The Decisions at Maastricht
Malcolm Crawford
Distribution and Growth
Josef Steindl
Taming the Sokaiya: Can Economic and Corporate Reform Eliminate Extortion in Japan?
Teri Jane Ursacki
Company Adrift — Inertia, Organizational Games and Unsure Leaders
Krzysztof Obloj
Conclusions and Implications
George Chryssochoidis
Consequences of Accession: Economic Effects on CEECs
Michael Landesmann and Sándor Richter
On the Theory and Practice of Transfer Pricing
André Gabor
Low-Income Male Workers and Micro-Entrepreneurs
Roksana Bahramitash
Design Diversity: The Organisational Obstacles
Gloria Moss
CSLSI Character Accountability
Gary Roberts
The Return of the Native: Organizational Discourses and the Legacy of the Ethnographic Imagination
Pushkala Prasad
Alleviating Poverty Using Microfranchising Models: Case Studies and a Critique
Lisa Jones Christensen
Displacement by Technological Progress in the USSR (Social and Educational Problems and their Treatment)
Anna-Jutta Pietsch, Heinrich Vogel and Gertrude Schroeder
The Human Consequences of Bullying at Work: Common Emotional, Psychological and Physical Reactions to Workplace Bullying
Aryanne Oade
Conclusion
He Wei Ping
Peer consultation as a complement to education and practice
Erik Haan
The Development of a Comprehensive Corporate Health Management System for Well-Being
Karl Kuhn and Klaus Pelster
Translation, Universals, Mystère
Michael L. Johnson
The ‘Subject-Predicate Reversal’: an Excursus on Marx’s Critique of Hegel’s Doctrine of the State
John Rosenthal
Torrens, Senior and the Aftermath of Ricardo
Gianni Vaggi and Peter Groenewegen
Changes in Prime Cost and in Hours in an Imperfect Market
Richard Kahn
Vietnam’s Tourism
Vu Tuan Canh
Military Capability: How to Win?
Ron Smith
Surplus Profits from Innovation
Tony Smith
Negotiating Styles
Jacques Rojot
Reflections on a Networked Nation: Japan and the Future of the Digital Revolution
Ken Coates and Carin Holroyd
Fighting the Force of Old Habits
Karol M. Wasylyshyn
Deriving Target Customer Group Characteristics
David Walters
The Effect of Communicating CSR and Fair Trade on the Attitudes and Behavior of Employees of Trading Enterprises
Anna Rogala, Tomasz Wanat, Renata Nestorowicz and Magdalena Stefańska
Export Dynamism and Economic Growth since the 1990s
Ricardo Ffrench-Davis
The Players in the Mobile Marketplace
Mats Lindgren, Jörgen Jedbratt and Erika Svensson
Payment Scheme Processes
Angela M. Bowey, Richard Thorpe and Phil Hellier
Mentoring at work
Adrian Furnham
In the Absence of Perfect Liberty
Gavin Kennedy
The Man Who Stayed Too Long
James K. Galbraith
The public sector
Adrian Furnham
The Conservative Party and the Economy since 1997
Richard Wade
Public Expenditure 1938–2005 — Defence, Consolidated Fund, Pensions, Transfers from Central to Local Government, Common Administrative Services, Trade, Industry and Transport, Food and Agriculture
Clive Lee
Financing the Fund and Reforming Quotas
Graham Bird
Crime and Punishment
Bernard E. Munk
Richard Hoggart
Richard Hoggart and Janet Morgan
Our Own Views
Steven I. Davis
Juggling Resources and Autonomy: Issues and Opportunities for ‘Specialised Associations’
Alfons Westgeest and Bruno Alves
New Jersey
Scott D. Watkins and Patrick Anderson
New Jersey
Scott D. Watkins and Patrick Anderson
New Jersey
Scott D. Watkins and Patrick Anderson
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