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Adopting and Using CRM at the Loccioni Group: Andrea Perna and Enrico Baraldi
Advertising expenditure data: Philip Hanson
Middle Space: Cassandra Moraveck
Balance Sheet Repair and Reviving Private Sector Lending: A Survey of Financial Stability Challenges in Central, Eastern and South-Eastern Europe: Peter Mooslechner and Thomas Reininger
Bad-person Theories: Adrian Furnham and John Taylor
Leadership in Higher Education: Alan Bryman
Morgan Motor Company Ltd: Arthur Moore
The Location and Design of Institutional Property: Angus P. J. McIntosh and Stephen G. Sykes
Money and Prices, 1850–1913: Lee Craig and Douglas Fisher
Japanese Companies’ Activities and Strategies in Superconductivity: Helena M. M. Lastres
Egyptian Workers Rediscover the Strike: Anne Alexander
Constraints on Sustained Recovery from Economic Disaster in Africa: Charles Harvey
The Early Management Organisation of British Petroleum and Sir John Cadman: R. W. Ferrier
Some Economic and Social Effects of Motor Vehicles in France since 1890: Patrick Fridenson
US Treasury Secretaries: Robert Leeson
Tool Five: Aryanne Oade
Dualism, Centre—Periphery Models, and the Process of Cumulative Causation: Anthony Thirlwall
Globalization of football brands: Sue Bridgewater
Supervision: Pierluigi Ciocca
Branding in the Pharmaceutical Industry: Barbara Sudovar
Methods and Analyses in the Front-End Phase: Knut Samset
Labour Relations: Michael R. Bonavia
Singapore: Myung-Gun Choo
Branding in the Pharmaceutical Industry: Barbara Sudovar
The Opportunity: How Can the West Benefit from Chinese Investment?: Joel Backaler
Metzler’s Tariff Paradox and the Transfer Problem: John Chipman
The Supplier’s Perspective: Francis Bidault, Charles Despres and Christina Butler
Conclusion: Michael Fisher, Martin Abbott and Kalle Lyytinen
Branding and Creativity: Nicholas Ind and Cameron Watt
The Czech Republic: Staff Participation and Modernization of Central State Administration: Zuzana Dvorakova
Customer Service: Jed Hallam
Negotiating and Resolving Conflicts in India: Rajesh Kumar and Anand Kumar Sethi
Innovative Team Leadership: Chris Harris
Mutual-fund Intermediaries: Kevin Dowd
The Consequences of Tax Evasion and the Black Economy: David J. Pyle
Additional Methodological Discussion: Igor Birman
Use of Normalised General Co-ordinates in Linear Value and Distribution Theory: R. M. Goodwin
Cooperating with Social and Political Actors: Zsolt Boda, Eleanor O’Higgins and Kuno Schedler
Organisational Values: Ian Chaston
Green Sport Business: Greenbacks and Green Thumbs: Aaron Smith and Hans Westerbeek
Call Centre Vocabulary: Jan Ch. Karlsson
People data: Adrian Furnham
Management Neurosis: Adrian Furnham
Personal development: Adrian Furnham
Science and Technology in India’s Growth: Jati Sengupta
Mergers and Acquisitions in the Entertainment and Media Sector: B. Rajesh Kumar
Cost of Capital and Capital Structure Policy: Christophe Thibierge and Andrew Beresford
New Japanese Index Futures Contracts: A Comparison With US and UK Contracts: Desmond Corner and Toru Takenashi
Henan: Rongxing Guo
Smart Cities, Smart US: International Models: Nashid Nabian