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Controlling – das Cockpit für den Gründer: Jürgen Diehm
The Right to Hire on Qualifications: Jonathan T. Hyman
The Financial System: The European Union Perspective: Paola Ferretti and Pierluigi Martino
Customer Cyberbullying: The Experiences of India’s International-Facing Call Centre Agents: Premilla D’Cruz and Ernesto Noronha
Revisiting the Impact of Education Philosophies and Theories in Experiential Learning: Irwyn Shepherd, Elyssebeth Leigh and Amanda Davies
Changes in Competitive Advantages of Transition Economies: Measurement and Factors: Anna Wziątek-Kubiak and Dariusz Winek
Induktives Taxi-Ladekonzept als Baustein einer Emissionsreduzierung in Innenstädten: Gregor Waluga
Kevin C. Sontheimer on Hugo F. Sonnenschein: Kevin C. Sontheimer
Die drei Einflussbereiche: Claudia V. Brunner, Susanne Grau and Katrin Urbach
The Ten Linguistic Traps: Stephen Keith McGrath
Prolog: Wolf W. Lasko
Ein bisschen Geschichte: Carine Vinardi
Result Frames ermöglichen eine zuverlässige Projektsteuerungcc: Wolf W. Lasko and Lara M. Lasko
Parabole: Edgard Pisani
Marketing – steht die Marke oder der Mensch im Mittelpunkt?: Ralph Ohnemus
Health Without Borders: Minghui Ren
From Business Models to Business Planning: Roberto Moro-Visconti
The Slave Trade, Imperialism, Colonialism and Neocolonialism: The Rise of the Western and World Economy, and Unjust Enrichment: Joseph E. Inikori
Sustainable Development: Pen-Chi Chiang, Hwong-wen Ma, Lihchyi Wen and Chun-hsu Lin
Religion and the Drivers of Ethical Finance: James Simon Watkins
Grundwissen für Führungskräfte: Ulrich H. Knobel
Die Heilige Ordnung – Hierarchien: Alexander Güttler and Tobias Bruse
De raad van bestuur doet ertoe: Hanke Lange, Hanneke Beijer and Hein Abeln
Introduction to Linear Programming: R. Srinivasan
The Comparison of Service Innovation Between High Level Hotels and Budget Hotels in China: Hong Xu, Yuqing Liu, Lei Song and Ruihan Wang
Cost Savings of Contracting Out Refuse Collection in The Netherlands: Elbert Dijkgraaf and Raymond Gradus
Some, but Not All, of the Risks in Trading: Chris Heilpern
Spending and Saving: A Guide for Teachers: Tawni Hunt Ferrarini, M. Scott Niederjohn, Mark C. Schug and William Wood
Automated Decision-Making in Swedish Tax Law and the GDPR: Eleonor Kristoffersson
A Comparative Analysis of the Chinese and the US Financial System and Its Regulatory Environment: René W.H. Linden and Piotr Łasak
Leadership: Benjamin Jakobus, Pedro Henrique Lobato Sena and Claudio Souza
Mainstays of Social Engagements: Charles Ehin
Improvement Opportunities in Retail Logistics: Karel Donselaar, Tom Woensel, Rob Broekmeulen and Jan Fransoo
Challenges: Frank Bertagnolli
Historical Trends and Transitions in Credit Risk Management of Chinese Commercial Banks: Bhabani Shankar Nayak and Jia Xu
The Impact of Online CSR Disclosure on Firm Performance in Banking Industry: Evidence from Vietnam: Lan Nguyen-Thi-Huong and Anh Nguyen-Phuong
Concepts as a Framework for Sustainability in Companies: Robert Bodenstein and Josef Herget
Quo vadis Kunde? Kundenzufriedenheit im Outsourcing – innovative Entwicklungen bis 2020: Andreas Zilch
Profound Self-Awareness and the Need to Explore Drivers and Blockers: Ian C. Woodward, Samah Shaffakat and Vincent H. Dominé
The Cooperative Firm: An Old Institution for a New World: Andrea Bernardi, Massimiliano Mazzanti and Salvatore Monni
Rahmenbedingungen des Preismanagements: Sven Reinecke and Laura Johanna Noll
Risk Management Practices in Malaysia: Ayodeji E. Oke, Pelumi E. Adetoro, Seyi S. Stephen, Clinton O. Aigbavboa, Lukman O. Oyewobi and Douglas O. Aghimien
Saving to Invest is the Best Strategy: Nancy Tengler
Definition Ability-Management: Anne Rosken
Victims and Profiteers of Inflation: Hermann Simon and Adam Echter
Die Politik der Alternativlosigkeit: Wie es dazu kam und warum ein Wechsel angeraten ist: Dirk Meyer
Management as a System: Lawrence P. Carr and Alfred J. Nanni
The top 10 success factors for sales excellence: Holger Dannenberg and Dirk Zupancic
Berufsausbildung, Studium und Weiterbildung: Sabine Bösl, Caroline Gmachl and Simon Werther
Introduction: Sabiou M. Inoua and Vernon Smith