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Das Kundenzufriedenheits-Paradoxon im Online-Lebensmittelhandel: Handlungsempfehlungen zur Bindung bereits zufriedener Kund:innen
Sandra Gronover, Marc Ebel and Leon Brehme
Money and Banking
Nektarios Michail
Brent Crude Oil Trading operations—The Rise and Fall of ‘Clocking’
David Godfrey
Path Analysis on the Interacting Determinants and Paddy Yield
Dongpo Li, Teruaki Nanseki, Yuji Matsue, Yosuke Chomei, Butta Toshihiro and Shuichi Yokota
Führung neu gestalten
Judith Hoffmann
Cultural Change by Speech: Team Learning and the Role of Interaction
Tom Bijlsma
Codification — Knowledge Maps
Antonie Jetter
Going Cloud
Hans Kull
Transformation of a Traditional Financial Conglomerate into a Financial Ecosystem
Elena Nebolsina and Zhanna Pisarenko
Jean Bartunek and the Power of Working Across Boundaries: Dualities and the Missing Voice
John R. Austin
Fashion Statements. Fashion Communication as an Expression of Artistic, Political, and Social Manifesto between Physical and Digital
Vittorio Linfante
A Leaner Government and Reform of the Fiscal System
Er Che and Si Zhang
How to – Gelungene Krisenkommunikation
Susanne Bachmann and Anabel Ternès von Hattburg
Diversität und Inklusion: Strategien, Umsetzung und Schlussfolgerungen
Judith Braun
Resiliente Supply Chains und der Faktor Mensch: Digitalisierung und Automatisierung im Rahmen innovativer Logistikkonzepte in Krisenzeiten
Roman Bruno Kremer
Insurance Shift
Dave Parks
KI und Kundendialoge – Darum ist der Faktor Mensch weiter wichtig
Claudia Bünte
Understanding the Growth Factors in the Caribbean
Terence M. Yhip and Brian Alagheband
Epilog
Brüne Schloen
Vorstellung von System 4 – das Konzept künstliche Intelligenz
Adrian Vogler
Budgeting as a Control Mechanism
Marina Guzik
Transaktionsbasiertes Immobilienwirtschaftsrecht: Konzeption, Aufbau und Umsetzung des vorliegenden Bandes
A. Goepfert
Entrepreneurship and Discovery of China Miracle
Zonglai Kou
Stakeholder Analysis and Revising the Mission Statement
Rudolf Grünig and Richard Kühn
Das Zwischen-den-Zeilen-Lesen in Online-Meetings
Jessica Turner
Duncan Black (1908–1991)
Charles Rowley
Mit Blick auf Zukunft für sich selbst Verantwortung übernehmen
Heiner Reinke-Dieker
Challenges and Customer Experience in Utilities
Leslie P. Willcocks, John Hindle, Matt Stanton and John Smith
Insert
Hasso Plattner
The Relevance of Climate Change Related Risks on Corporate Financial and Non-Financial Disclosure in Italian Listed Companies
Paola Bernardi, Francesco Venuti and Alberto Bertello
Financial Aspects of Commodities
Murad Harasheh
Scenario A: Information and Expertise Sharing in Situation Assessment (JCSCW)
Christian Reuter
Foundations of Holistic Organization Design
Rodrigo Magalhães
Die Transferstärke-Methode: Befähigung zum selbstverantwortlichen Lerner
Axel Koch
B2C Digital Enterprise: E-Tailing
Jun Xu
Productivity and Eenergy Efficiency of Chinese Industries
Takatoshi Watanabe and Kiyoshi Fujikawa
FDI in the Era of the Pandemic: Public Health as a New Country Risk Measure
Lianne M. Q. Lee, I-Chieh Michelle Yang and Motoki Watabe
The Folk Economy
Mohamed Rabie
Feuds and Legacies: Conflict and Inheritance in Chinese Family Business
Chee Kiong Tong
Gewaltmonopol und persönliche VerantwortungPersönliche Verantwortung – Berufsbeamtentum und Remonstrationspflicht im historischen Kontext
Michael Frücht
From BEPS Action 1 to Unified Approach: Where is the OECD Heading?
Fernando Souza Man
Deployment of a Descriptive Big Data Model
Marco Pospiech and Carsten Felden
Limiting Responsibility: Tort Doctrines
Thomas J. Miceli
Blockchain-Based Decentralized Business Models in the Sharing Economy: A Technology Adoption Perspective
Andranik Tumasjan and Theodor Beutel
Fallstudien: Conscious Business in Deutschland
Nicolas Josef Stahlhofer, Christian Schmidkonz and Patricia Kraft
Wettbewerbspolitik
Thomas Wein
Social Media Business
Bernd W. Wirtz
Aufkommende Trends
Sharon Gai
Social Media Impacts on Travel Suppliers: Social Media Marketing
Roberta Minazzi
Risiko und Alterssicherung
Oskar Goecke
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