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Effektives Kundendialogmanagement durch eine kundenzentrierte Organisation: Dominik Georgi and Jan-Erik Baars
Erhebung und Bewertung von User Experience und Usability technischer Pflegeinnovationen – Implikationen für die praktische Methodenanwendung: Natalie Öhl, Jenny Fischer, Robert Konrad and Christian Bauer
Warenkorb-Analyse: David L. Olson and Georg Lauhoff
Information Technology Enabling Process Execution with MPE: Mathias Kirchmer
Changes in National, Economic, and Corporate Relations: Toshio Yamazaki
Government and Governing: Observations of a Corporate Affairs Executive: Jean Liu
Beteiligungs-Controlling: Unter-Kontrolle-Halten verbundener Unternehmen: Helmut Siller
Economics of Electoral Democracy: Adolfo Figueroa
Designing Connectivity-Driven Network and Hub Structures: Philipp Goedeking
Profitability Analysis of Selected MNCs in Indian Cement Industry During the Post Liberalisation Era: Manjur Alam and Rabin Mazumder
Technology, Growth and Productivity in the Caribbean: Wendell Samuel
In Search of Patterns: A Preliminary Investigation of Social Entrepreneurs in Mexico and India: Mary Conway Dato-on and Sharmistha Banerjee
Hybride Akteure in, zwischen und neben den ökonomischen Funktionsrollen als Konsumenten und Erwerbstätige: Michael-Burkhard Piorkowsky
Development and Status Quo of the Express Delivery Industry: Pengfei Li and Jianhong Wu
Three Bivalent Performance Factors of Hidden Champions: Ownership, Organizational Culture and Organizational Governance: Arnold Walravens and Nenad Filipović
The Stewardship Code 2020: Daniel Cash and Robert Goddard
Setting-Up the Research Process: Stefan Hunziker and Michael Blankenagel
Funktionen und Arten von CDPs: Jonas Rashedi and Lena Mauer
Years of Thunder: Hermann Simon
Creating a High-Performance Culture for Innovation at Autoneum: Jan-Philipp Büchler and Christoph Müller
Retail Math: Basic, Inventory/Stock, and Growth Metrics: Rhoda Okunev
Mentale Stärke als Erfolgsfaktor zur Verbesserung der Customer Experience durch den Vertrieb: Nicole Klein
Moral Economy, the State and Social Movements: Balihar Sanghera and Elmira Satybaldieva
A global climate change risk assessment of droughts and floods: Wolfgang Knorr and Marko Scholze
Setting-Up the Research Process: Stefan Hunziker and Michael Blankenagel
The Protection of IP: Irina Heim
Public Affairs: Eva Salzer, Katharina Johannsen and Thomas Reinhold
Die ökonomische Dimension von Sezessionen: Gerald Mann
Culture Shock, Work, and Study Abroad: Binod Sundararajan, Oksana Shkurska and Shannon Lin
Managing Natural Resources Sustainably: Market and Non-market Approaches: Rashed Al Mahmud Titumir, Tanjila Afrin and Mohammad Saeed Islam
Application Areas of RPA: Mario Smeets, Ralph Erhard and Thomas Kaußler
The North Star: Jesko von Windheim
Methods of Assessing the Potential Impact of Digital Technologies on Business Processes of the Company: Alexander N. Vizgunov, Yuri V. Trifonov, Vasily Yu. Trifonov, Artem V. Dorozhkin and Oleg V. Yasenev
On-line Consumer Behavior and Technology Acceptance Models: Giovanni Mattia, Alessio Di Leo and Ludovica Principato
In-Situ Urbanization in Tourism-Oriented Towns in China’s Southwest Mountainous Area: A Case Study of Yongxin Town: Qi Sun
The Changing Nature of “Workspace” and “Workplace:” What It Means for SMEs: Katia Passerini, Ayman El Tarabishy and Karen Patten
Impacts of COVID-19 on Food, Aviation, and Accommodation in Europe: Chen Shijing, Chen Yuheng, Chen Ziyan, Gong Manlin, Lai Zijun, Lin Dazheng and Li Hongtao
Economic Clusters and Regional Policy: Florian Stache
Responsible Design: Wolfram Schäffer
Motive and Context: Jan Jonker and Niels Faber
The Dawn of Modern Banking: Luis Angeles
Dealing with Skewed and Lost Leaders: Elad Eldor
The Institutional Structure of Production: Ronald Coase
Psychology of Preference Reversals and Prominence Hypothesis: Kazuhisa Takemura
Achieving Ownership Stability: Jean-Pierre Jeannet, Thierry Volery, Heiko Bergmann and Cornelia Amstutz
Onboarding: Herbert Reiß
Addressing the Challenges of Entrepreneurial Finance in the Face of Changing Regulations in the Republic of Benin: Ayebo Bolale Francine Laourou
EU Export Specialization Patterns in Selected Accession Countries: Dora Borbély
Beer Living Lab – Intelligent Data Sharing: Boriana Rukanova, Ziv Baida, Jianwei Liu, Eveline Stijn, Yao-Hua Tan, Wout Hofman, Rolf T. Wigand and Fred Ipenburg
Effect of the EU–Vietnam Free Trade Agreement (EVFTA) on the Export of Vietnam’s Rice to the European Union (EU): Thao Thi Phuong Dam and Phuong Ha Vu