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Measuring and Managing Customer Experience (CX): What Works and What Doesn’t: Janet R. McColl-Kennedy and Mohamed Zaki
Discussion on Psychological Wisdom Service of Table Tennis Players Based on Internet of Things: Xin-he Gong, Pei-liang Ling and Li-juan Yu
A Simulated Road Crossing Study in Elders with Mild Alzheimer Disease: Yang-Kun Ou, Chen-Wen Fang and Yung-Ching Liu
Does Political Affirmative Action Work, and for Whom? Theory and Evidence on India’s Scheduled Areas: Saad Gulzar, Nicholas Haas and Benjamin Pasquale
Institutions and Development: Persistent Puzzles: Mary M. Shirley
Ratings of the Investment Projects of Arbitrary Durations: New Methodology: Peter Brusov, Tatiana Filatova and Natali Orekhova
Die Rolle der Big 4 in der Start-up Finanzierung: Christopher Schmitz, Patrick Kugler and Francesco Pisani
Air Cargo and Supply Chain Management: Rico Merkert
A Study on the Environment Quality Cost Control Model of Enterprises: Shu-ying Jin, Jing-jing Du and Ying-wen Xu
Authoritarian Populism in Comparative Perspective: Tomasz Mickiewicz
The Role of Land Demarcation in Addressing Conflicts Management Between Farmers and Pastoralists for Sustainable Agriculture in Kiteto District, Tanzania: P. Maziku and M. Mganulwa
Human Error Analysis of Marine Power System Based on Grey Correlation: Guang-hui Qi, Li-min Yu, Yi-chuan Pan and Yan Leng
How Serious Is Bribery? A Case Study of Germany: Robert W. McGee and Yanira Petrides
Energy and the Economy in Europe: Manfred Hafner and Pier Paolo Raimondi
Exploring the Implementation of Fintech Through Crowdfunding and an Appropriate Crowdfunding Model for Student Entrepreneurs: Siti Salwani Abdullah, Dzulkifli Mukhtar, Azwan Abdullah, Ahmad Ridhuwan Abdullah, Tahirah Abdullah, Amira Jamil, Siti Rohana Mohamad and Nur Farahiah Azmi
Analytics im eBranding: Tom Alby
A Kind of Research on Gray Image Watermarking Algorithm Based on Chaos: Hao Luo, Shigong Long and Chaohui Jiang
Richard B. Freeman (1943–): Harry Holzer and Wei Huang
Transformationsprozesse: Akzeptanz der Elektrifizierung von Unternehmensflotten: Carina Büttner
Berufsdidaktische Ansätze und die Bedeutung von Arbeitsprozessbezügen: Matthias Becker and Georg Spöttl
Game Analysis and Strategy Study on Information Sharing of Grid Mobile Commerce Process: Danqing Li, Dan Chang and Baowei Chen
Aadhaar and Financial Inclusion: A Proposed Framework to Provide Basic Financial Services in Unbanked Rural India: Saikumar Rathod and Shiva Krishna Prasad Arelli
A Domain Knowledge Based Method on Automatic Generation of Information Requirement Against Big Data: Xin Jin, Shiqiang Zong, Youjiang Li, Jingjing Yan and Shanshan Wu
Research on the Cashback Strategy of E-tailers with Strategic Consumers: Danqin Yang, Nan Yan and Jiani Ding
The Integrated Technology of BIM5D and VR is Applied in the Construction Management of Building Engineering: Min Zhou and Jiayuan Wang
Integrated Palliative and End-of-Life Care: Emilio Herrera Molina, Arturo Álvarez Rosete, Silvia Librada Flores and Tania Pastrana Uruena
Prioritisation of Key Performance Indicators in an Evaluation Framework for Determining the Economic Value and Effectiveness of Internet Room Diagramming Solutions by the Application of AHP: Kuan-Wen Lin, Andrew J. Frew and Joe Goldblatt
Outlook: Energy Transition and Regulatory Framework 2.0: Insights from the European Union: Claire Gauthier and Jens Lowitzsch
Reflections on the Team-Building of Science and Technology Innovative Talent in Shandong Characteristic Industry Town: Zhang De-liang
User Experience und Touchpoint-Management – Eine Fallstudie zur Inhouse-Umsetzung für den Mittelstand: Fabienne Halb and Uwe Seebacher
Interdependenzen der Akteure als Triebfeder des technologischen Fortschritts bei dem Management und der Therapie von Vorhofflimmern: Elisabeth Belt and Ludolf Rüden
Zur Vorbereitung auf Gewalt im Einsatz: Clemens Lorei
Mobiles Arbeiten – Collision Anxiety bei XR-Nutzung in Fahrzeugen: Patrizia Ring and Maic Masuch
Safety Investments and Safety Climate in Construction Sites: Yingbin Feng, Peng Wu and Xiaohua Jin
Epilogue: Where Do We Go from Here?: Judi Neal
Ensuring Safety for Women at Public Space: Need and Approaches: M. Nagaraj Naik
Zur Erfolgsrelevanz von Teamgröße und Diversität: Eine Analyse am Beispiel von Führungsteams in der Luftfahrtindustrie: Jan-Ole Boekholt, Nicole F. Richter and Christian M. Ringle
News Agencies: Johanna Grüblbauer and Johannes Wagemann
About the Possibility of a Cartesian Theory Upon Systems, Information and Control: Paolo Rocchi
Problem Structuring Methods: Taking Stock and Looking Ahead: L. Alberto Franco and Etiënne A. J. A. Rouwette
Research on Multi-Facility Weber Problem to Reduce Carbon Emissions: Sen Zheng and Jianqin Zhou
„Keinen Bock auf E-Learning“: Wie Sie Ihre Mitarbeitenden zum Lernen motivieren und zur Umsetzung des Gelernten bringen: Joel T. Schmidt and Axel Koch
How Serious Is Bribery? A Case Study of Great Britain: Robert W. McGee and Ashiqullah Pardisi
John Vickers (1958–): Peter Sinclair
Study on the Problems and Countermeasures of County Economic Development in China: Xin Zeng, Yanan Li and Jianping Wang
Ethical Issues on the Horizon Surrounding Transplants: Syed Amin Tabish
Applications of Machine Learning for Renewable Energy: Issues, Challenges, and Future Directions: M. A. Jabbar and Syed Saba Raoof
Dynamic Pricing Patterns on an Internet Distribution Channel: The Case Study of Bilbao’s Hotels in 2013: Noelia Oses Fernandez, Jon Kepa Gerrikagoitia and Aurkene Alzua-Sorzabal
Kindliche Opferzeuginnenbefragung, interdisziplinäre Kooperation und Synergieeffekte im Zusammenhang mit der Verdachtsabklärung bei sexuellem Kindesmissbrauch: Justine Eilfgang, Dietrich Pülschen and Simone Pülschen
Systems Design for Health System Reform: Joachim P. Sturmberg