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Operational Design of Expectation Management for Services
Manfred Bruhn
Business Judgement Rule as a Safeguard for ESG Minded Directors and a Warning for Others
Bruno Ferreira and Manuel Sequeira
Vom Kunden-Service-Management zum Enterprise-Service-Management durch angepasste Organisationsstrukturen und Digitalisierungsvorteile
Martin Pscheidl
Building Safe and Resilient Cities: Lessons from Ghana
Festival Godwin Boateng
New Work – Generationenorientierte Gestaltung von Arbeits- und Bürowelten
Martin Klaffke
Energiewende@Home: Dezentral, kundenzentriert, partnerschaftlich, digital
Hans-Martin Hellebrand
Zirkulärwirtschaft (Circular Economy) im Bauwesen – Status quo, Potenziale, Stellschrauben
Jan Grossarth
Entrepreneurship Research in Emergence: Past Trends and Future Directions*
Lowell W. Busenitz, G. Page West, Dean Shepherd, Teresa Nelson, Gaylen Gayled N. Chandler and Andrew Zacharakis
Psychologische und soziale Faktoren: Die Mitarbeiter
Thomas Forster, Rainer E. Ulrich, Immanuel Ulrich and Armin Gruber
Perspectives on Hygge: The Kolonihave Discourse
Jeppe Linnet and Jonathan Bean
International Comparison of Profitability Dispersion
Makoto Nakano
Against All Odds: A History of Resilience and Human Centred Recovery for the EU
Edoardo Ales
Akzeptanz von Managed Care
Volker Eric Amelung
Zusammenfassung und Ausblick
Christian Thielscher
Ein lohnenswerter Marathon
Johannes Schmeer
Evolution der Marketingtechnologie
Jürgen Kai-Uwe Brock
Die Entwicklung von Vertrauen in Organisationen
Eric Eller and Jasper Appel
Bauchgefühl ist ein Privileg
Ann-Sophie Czech
Supplement: Theoretische Konzepte
Daniel Dietzfelbinger
Why is Financial Strength Important for Central Banks?
Franziska Schobert
Polling in Developing Democracies — The Case of the Philippines
Mercedes Abad and Ophelia Ramirez
Discussion and Policy Implications/Recommendations
Donovan Stanberry
Gesundheit und Körperpflege
Ursula Walkenhorst
EU and ASEAN/ ASEAN+3: World Region Developments, FDI and Multinational Corporation Strategies
Norbert Koubek
Zukunftsbild Konsum: Du kannst nicht NICHT KONSUMIEREN
Georg Grassl
A Traffic Simulation System Based on Platform-Plugins Structure
Xu-hai Chen
What Type of Funder Is Right for You?
Aunnie Patton Power
Interpolazione della curva dei tassi di interesse
Francesco Menoncin
Personaldienstleistungen
Andreas Forner
Retention reloaded – Netzwerkbindung für Führungskräfte
Corinna Spaeth
EdTech.update – New Tools fürs New Learning
Jan Foelsing and Anja Schmitz
Green Human Resource Management in Latin America: A Systematic Literature Review and Agenda for Future Research
Adriano Alves Teixeira, Talita Borges Teixeira, Tiago Estrela da Cunha Moraes and Eduardo Lopes Pereira
Built to Last: Sustainability, Growth and Development—The Road to Vision 2030
Christine Clarke and Carol Nelson
Digitale Transformation
Christian Locher
Handlungsempfehlungen
Ahmed Hussein
E-Health Management im Kontext des E-Government
Bernd W. Wirtz, Linda Mory and Sebastian Ullrich
Family Businesses Motives for Internationalisation: Evidence from Serbia
Radmila Grozdanić and Mirjana Radović-Marković
Leadership and Strategic Management
Stephen Keith McGrath
Die Aufsichtsbehörden und ihre Funktion (§ 27–30 StBerG)
Axel Schmucker and Uwe Rauhöft
Virtuelle Arbeitsräume – Vertrauen im Zeitalter von Zoom & Co
Nadine Stutz
Innovation and growth in Germany over the past 150 years
Hariolf Grupp, Iciar Dominguez Lacasa, Monika Friedrich-Nishio and Andre Jungmittag
„Jedes Wort landet auf der Goldwaage“ – Ein Gespräch mit dem früheren Fußballprofi Nils Petersen
Jana Wiske
Innovationsmanagement
Gerd-Inno Spindler
Study on City Express Delivery Routing and Scheduling Problem with Time Windows
Li Li and Qilan Zhao
What is the Way Out for China’s Reform in Rural Land System?
Shusong Ba
Systems Modeling
Shingo Takahashi
An Institutional Economics Analysis of Land Use Contracting: The Case of the Netherlands
Nico B. P. Polman and Louis H. G. Slangen
Intention to Create Meaningful Outcomes: Tenders, Bids and Client Pitches
Louise Luttig and Rouxelle Villiers
How Do You Apply Servant Leadership: Moving from Theory to Practice
Sonia R. White, April E. Mondy, Nathan Eva and G. James Lemoine
Afterword
Jesper Strandgaard Pedersen, Mukti Khaire and Barbara Slavich
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