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Customer Experience and Service Design
Uday S. Karmarkar and Uma R. Karmarkar
Ursachen der Kapitalismuskritik
Detlef Pietsch
Wirkungen von Event-Marketing
Gerd Nufer
Kinästhetische Primes
Christa Kolodej
The Economy at the Time of COVID-19: Theoretical and Political Debates in the USA
Natalia Bracarense
Developing Communication Tools
Ulrich Gartner
Matching
Vikram Dayal and Anand Murugesan
The Role of Primary Dealers, Investment Banks and Foreign Banks in Federal Reserve Efforts to Change Bank Reserves and the Money Supply
John Heim
Zusammenarbeit – gemeinsame Verpflichtung
Jürgen Peterke
Corporate transformation: Five success factors
Thomas Dittrich and Emil Ivanov
Secret #5: Highly effective social impact communicators... reframe every setback as the crest of a hill
Nate Birt
Kardinalfehler 4: Falsche Personalentscheidungen
Stephan Kober
Methodological Issues in Pre-Election Polling: Lessons from ABC News’ 32-Night Tracking Poll
Daniel Merkle, Gary Langer and David Lambert
Naheliegende, aber falsche Antworten
Christian J. Jäggi
Mary van Kleeck and the International Industrial Relations Institute: Resolving Conflicts Between Labor and Capital Through the Power of Knowledge
Hannah Mormann
Collections
Nektarios Karanikas
Financial Markets and Global Integration
David Dickinson
Inventory Behavior
T. V. S. Ramamohan Rao
Economic History as Humanomics
Deirdre Nansen McCloskey
How Do We See Leaders? or Can We Stop Saying Women Are from Venus?
Anh Bourcet Nguyen and Indira Umareddy
Disruption and the Gig Economy: What’s Next?
Tobias Endress
Text Mining und Sentiment Analysis
Klaus-Dieter Gronwald
Academic Influence
Kazuhito Isomura
“New Generation” EU Free Trade Agreements: A Combination of Traditional and Innovative Mechanisms
Anastasia Makarenko and Lyudmila Chernikova
Beyond Business Analytics: Illustrative Cases in Human History
Eliezer Geisler
Drug Living Lab – Supply Chain Security and Control
Stefan Klein, Allen Higgins, Alexander Kipp and Anita Mangan
Nachhaltigkeit durch glaubwürdige Transformation: Das UniESG Transformationsrating
Henrik Pontzen
Wie passt Diversity in die Verhandlungsmasse?
Jana Bachmann and Simone Burel
Zielorientiert führen
Philipp Ott
Competition Culture and Performance
Terry Harris
Current Global and Russian Trends in the Development of Investment and Innovation in the Agro-Industrial Complex
Lyudmila Yu. Piterskaya, Yulia M. Sklyarova, Lyudmila A. Latysheva, Denis S. Veselov and Artem M. Shaposhnikov
Enhancing Business School Impact
Jean-Pierre Jeannet and Hein Schreuder
HR im agilen Unternehmen, vom Prozessmotor zum Coaching- und Serviceanbieter
Oliver Blum and Jan Eickmann
Islamic Leadership and Crisis Management
Mahazan Abdul Mutalib, Ahmad Rafiki and Wan Mohd Fazrul Azdi Wan Razali
Management of Intermittent Solar and Wind Energy Resources: Storage and Grid Stabilization
W. M. Nkounga, M. F. Ndiaye and M. L. Ndiaye
Finance Academy Ideological Bias Case Study
Kara Tan Bhala
An Intelligent Recommendation System for TV Programme
Xiaowei Shi, Weijian Mi, Linping Huang, Yanhua Niu, Daofang Chang and Yang Zhang
Evidence from the Hospitality Industry in Vietnam on Emotional Intelligence, Employee Adaptability, and Job Satisfaction
Tran Thi Thuy Anh
Digital Detox
Enisa Romanic
Simple Rules for Managing Mistakes and Failures
Dean A. Shepherd, Holger Patzelt and Nicola Breugst
Getting Around: Cars and Land Use
Matthew Holian
Do High Government Debt-to-GDP Regimes Propagate the Adverse Macroeconomic Effects of High Budget Deficit Regimes?
Eliphas Ndou and Nombulelo Gumata
Finance Academy Ideological Bias Case Study
Kara Tan Bhala
The repair of electronic equipment: the OMRON case
Roelof Kuik, Jo A.E.E. Nunen, Jacky Gerrits and Marco H.P. Hogenboom
Case 9 Yasuzaemon Matsunaga: Electrification Leader Establishes Private Sector-Led Public Utility Operations
Takeo Kikkawa
Contemplating Globalization
Armand Gilinsky
Public Policy and Environmental Research and Development
John Scott
Online Services Platforms: Household Sector Digitalization and Peer-To-Peer Transactions in the Russian Economy
Marina D. Simonova and Geng Yuan
Einsatz von Werkzeugen zur Softwareauswahl am Beispiel des IT-Matchmakers
Karsten Sontow and Peter Treutlein
Implementing Strategy Means Changes for Employees
Eija Kärnä
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