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Customer Centricity in der Hotellerie – Verständnis und Umsetzungsoptionen aus prozessorientierter und architektonischer Perspektive
Nicola Zech, Annegret J. Wittmann-Wurzer and Bettina-Maria Müller
Flying in Our Future
Andrew R. Thomas
Entfalte deine Zukunft. Die Consorsbank auf dem Weg zur optimalen Kundenerfahrung
Sven Deglow
Mißverständnissen keine Chance geben
Wolf W. Lasko
Summary
Ralph R. Pawlak
Introduction
Oliver Grohmann
Nachwort
Martin Dilg
Zusammenfassung
Bodo Wiegand
The Contractual Sandwich Case—Managing Vertical Integration Through Contracts
Nikolaus Högenauer
Columbia River and Salmon Passage
Richard M. Robinson
Blockchains, Internet of Value, and Smart Transactions
Roberto Moro-Visconti and Andrea Cesaretti
Conjoint Preference Elicitation Methods in the Broader Context of Random Utility Theory Preference Elicitation Methods
Jordan Louviere, David Hensher and Joffre Swait
Lose Enden
Kaushik Basu
Division of Management
Norio Kambayashi and Yoshiko Niwamoto
Innovation Communication and the Climate Crisis
Florian Hohenauer
EUEuropean Union Reform Problems and the Rise of PopulismPopulism in EuropeEurope
Paul Welfens
Government in Business: An Analysis of the State Capital Investment Corporation
Giang Hoang and Kok Boon Oh
Joseph A. Schumpeter (1883–1950)
Muriel Dal Pont Legrand
Bereit für Marketing Centricity im B2B-Mittelstand?
Torben Fangmann
Szenariotechnik
Traute Kaufmann
Limited Dependent Variables (Logit and Probit Models) and an Application on BIST-100: Logit and Probit Models
Lokman Kantar
Key Account Management: Ihre wichtigsten Kunden im Fokus
Dirk Zupancic
Entrepreneurial Insouciance (or Imperiousness), the Big Risk Shift and the Entrepreneurship Interregnum
Philip Cooke
Expanding Responsibility: Tort Doctrines
Thomas J. Miceli
Gaining Competitive Advantage from Compliance and Risk Management
Amit Chatterjee and David Milam
David M. Boje: A Storyteller for the Post-Newtonian Era
Tonya L. Henderson
Eine Marke ist unteilbar – die international einheitliche Durchsetzung von Loacker
Michael Kompatscher
“Fuzzy Front End” Practices in Innovating Japanese Companies
Cornelius Herstatt, Birgit Verworn, Christoph Stockstrom, Akio Nagahira and Osamu Takahashi
Digital Identity Management—For Humans Only?
Matthias Kurfels, Heinrich Krebs and Fabian Bruse
A Reemerging Professional in an Emerging Market: The Story of the Modern Serbian Accountancy Profession
Željko Ševic
The Ethics of Tax Evasion: A Comparative Study of Bosnian and Romanian Opinion
Robert McGee, Meliha Basic and Michael Tyler
Breaking Barriers with Disability Inclusion: Brand Activism as a Catalyst for Social Sustainability in Fashion
Zoe Lee, Sharifah Faridah Syed Alwi and Rossella Gambetti
Designing a Course for Developing Sustainability Competencies
Katharina Salomon and Daniela Ortiz-Avram
Ambivalente Diversität. Eine rassismuskritische Auseinandersetzung
Fatoş Atali-Timmer, Kathrin Schroth and Karim Fereidooni
Butler and Ben Shira’s Aphorism
Masatake Okubo and Naoki Yajima
Measuring Effectiveness of CSR Program: A Case Study of Tata Power Co. Ltd
Sanjaya Pradhan and Ravi Puranik
Managing Small- and Medium-Sized Enterprises (SMEs) – Lessons from the Delta Model
Arnoldo C. Hax
Benefiting from Innovation in Future 6G
Pia Hurmelinna-Laukkanen and Seppo Yrjölä
Best Practices for AI in Retail: Also for Multisensory?
Gerrit Heinemann, Kerstin Sonntag and Marcus Groß
Emissions trading and Corporate Sustainability Management
Charlotte Hesselbarth
Blockchain Technology in Supply Chain Management and Sustainability: Real-World Applications, Challenges, and Future Prospects
Pervez Akhtar, Nora Azima Noordin and Alyazya Abdulla Adam Mohamed Alraeesi
Field Force Management at eircom
Feargal Timon and Attracta Brennan
Ordered Response Models
Stefan Boes and Rainer Winkelmann
Conclusions
Giacomo Laurentis
Kleiner Wegweiser zur guten Führung – eine persönliche Bilanz aus 30 Jahren Führungserfahrung
Agostino Cisco
Unternehmenskultur
Simone Menne
Subjective and Objective Limits of Creative Business Education
Bhabani Shankar Nayak
Retirement Investment Strategies—Alternatives
M. Casey Murdock
Lonnie Johnson
Brett Stern
Disruptive Veränderung im Organisationsdesign – Einführung flexibler Organisationsstrukturen bei der T-Systems International GmbH
Jan Krellner and Raihan Kleinmann
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