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Erfolgreiches Fehlermanagement: Wilhelm Berning
Happy Employees Make Happy Customers: The Role of Intellectual Capital in Supporting Sustainable Value Creation in Organizations: Henri Hussinki, Aino Kianto, Mika Vanhala and Paavo Ritala
Kognition in der Organisation und Sprache als Führungsinstrument: Ulrike Buchholz
Auswahlentscheidungen auf Basis von Nutzwertanalysen: Jörg B. Kühnapfel
Multichannel Consumer Service Integration of Recommendation Systems: Ketan Wadhwani and Varsha Jain
Government Controlled Financial Institutions: Dominique Rambures and Felipe Escobar Duenas
Online Free Trade Discourse: Expert Knowledge and Attitudes: Bogna Gawrońska-Nowak, Piotr Lis and Joanna Konieczna-Sałamatin
The Response: Donovan Stanberry
Kernaufgaben von Führungskräften im Ehrenamt: Britta Redmann
Typische Herausforderungen aus westlicher Perspektive: Ahmed Hussein
Economic History at Oxford, 1860–2020: Avner Offer
Nursing Bullying in Hospitals: Devi Akella
Der variable Takt: Peter Bebersdorf and Arnd Huchzermeier
Looking at Fan Identity: The Bangladeshi K-Pop Fan: Kashfia Arif
Schritt 2: Energie-Orakel – Verstehe, wie Du auf andere wirkst: Nora Nathaly Henning and Heiko Rangwich
Moving the Needle: Action: Nadia Edwards-Dashti
The Supplier Perspective: How to Change?: Reitse van der Wekken
Effective Management of a Remote Workforce for Covid-19: A Proposed Research Model Toward Smart Working Adoption Within Organizations: Concetta Metallo, Rocco Agrifoglio and Ferrara Maria
Design Thinking for Sustainable Futures: Yujia Huang and David Hands
Wine Tourists with Children: A Constrained-Based Approach for Untapping a Latent Wine Tourism Market Segment: Marianna Sigala
Enhancing Field Service Operations via Fuzzy Automation of Tactical Supply Plan: Sid Shakya, Summer Kassem, Ahmed Mohamed, Hani Hagras and Gilbert Owusu
Suchen und Finden – Handlungsrahmen für gelingende Transferinnovation: Simon P. Hombücher
Blockchain-Based OTC Derivatives FMI: Qian Yao
Customer Feedback Systems Onboard Cruise Ships: Philip Gibson and Francesca Dino
Wettbewerb erzeugt Sicherheit: Hubertus Bardt
Julia Gouw: Elizabeth Ghaffari
Philanthropy: Chad Hagan
The Continuing Journey into the Unknown Universe: Gerard Anthony Reed
Fallstudie I: Lieferung eines komplexen Eisenbahnprogramms: Khalil Dindarian
Exposing the State Concept of Money: Brendan Brown and Robert Pringle
Assessment — Making Sense of It All: Doron Faran
Performance of Intercompany Services: Elizabeth King
Deployment of American Management Education: Toshio Yamazaki
Business Model of Mobile Service for Ensuring Students’ Safety Both in Disaster and Non-disaster Situations During School Trips: Hidekazu Kasahara, Mikihiko Mori, Masayuki Mukunoki and Michihiko Minoh
Information Technology: Marriage Between IT and Social Business – Grameen Intel Social Business Ltd: Kh Md Nahiduzzaman and Sheikh Rubaiya Sultana Munni
Remote Arguments: Shawn Belling
Content Popularity and Spence’s Theory of Costly Signaling: Eric Anderson
Die Polizei „durchlüften“ – Führung als skandalpräventive Ressource in der Polizei: Christian Barthel and Claudia Puglisi
Acceptability in the Chinese Context: Exploratory Interviews: Qiyang Liu
The Intergovernmental Authority on Development (IGAD): Stephen M. Magu
Polizei im Kontext – Konzeptionsversuch einer erweiterten, präventiven und proaktiven Polizeiarbeit: Jens Lanfer
HRM and Digital Leadership: Exploring the Mediating Role of Digital Talent and Digital Culture in Driving Innovative Performance in Saudi Arabia’s Tourism and Hospitality Industry: Bassam Samir Al-Romeedy
New Key Projects for station redevelopment in the Netherlands: Stan Majoor and Dick Schuiling
Data Mining im CRM: Hajo Hippner and Klaus D. Wilde
Patientenzentrierte Versorgung mit innovativen Implantaten: Anja Wollny, Attila Altiner, Eva Drewelow, Christian Helbig and Manuela Ritzke
The Effects of Political Economy on Intellectual Property: Deli Yang
Was zu tun ist: Stefan Bringezu
Trust Culture Leadership: Matthew R Fairholm and Gilbert W Fairholm
Financing Current Operations and the Cash Budget: John B. Guerard, Anureet Saxena and Mustafa N. Gültekin
Schrittweise Anleitung für eine gelingende Umsetzung in der Praxis: Anne Rosken