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An Exploration of the Service Innovation Gap in Swiss Tourism: Thorsten Merkle, Dominik Lukas Knaus and Chantal Siegrist
Tourism Analytics—The Case for South Africa: Yong Heng Michael Tan and Yok Yen Nguwi
The Netherlands: Jacqueline Cramer
“Better Not Let Me Know”: The Mediating Role of Regret on the Relation Between Social Comparison Discrepancy in Online Hotel Review and Revisit Intention: Sunny Zhenzhen Nong and Lawrence Hoc Nang Fong
Measuring Advocacy’s Impact: Chris Riley and Chris Tozzi
Development and Characterization of ITO-Coated Glass Microchannels for High-Speed Flow Visualization: Arman Mohaddin Nadaf, Sandip Kumar Sarma, Chandan Nashine, Rohit Kumar and Manmohan Pandey
Commercial returns of printers: the HP case: Sylvia Davey, V. Daniel R. Guide, Kumar Neeraj and Luk N. Wassenhove
Controlling in der Arbeitgeberberatung: Boxler Antonia
Der Steuerbezug des Bankgeschäfts: Roland Hofmann
Schritt 6: Unbequeme Charaktere gestalten – Wie Sie die Spannung steigern: Vera Spillner
Do Contractionary Fiscal Policy Shocks Transmitted via GDP Growth Dampen Credit Growth?: Nombulelo Gumata and Eliphas Ndou
Employment Downsizing: Causes, Costs, and Consequences: Wayne F. Cascio
Operative Entwicklung: Thomas Schneider
Leistung: Springer Fachmedien Wiesbaden GmbH
Value-Engineering für die Planung und Ausführung am Beispiel der Kreispolizeibehörde Bergheim: Nils Krönert, Manjunath Ambli Suresh and Lars Oppitz
Biometrische Grundlagen: Jens Kahlenberg
Einführung und Etablierung von Citizen Development: Christoph Baumgarten, Edona Elshan and Rainer Endl
Tätigkeitsfeld „agiles Coaching“: Susanne Zech
Flexible Regular Multi-factor Production and Cost Functions: Bjarne S. Jensen
Business Strategies and Organization Design: Lu Chang Peh and Sui Pheng Low
Employee Voice in Portugal: Exploring Alternative Trajectories and Channels of Voice: Pedro Mendonça
Erarbeiten von Lösungsideen: Erik Busch, Klaus Henning Busch, Volker Heyse and Kai Nobach
Innovation System: Xiaoying Dong, Yan Yu and Jiali Zhou
Ikigai – Lebendige Individualität: Bernd Ahrendt, Rebecca Sabine Nikolaus and Jörg Zilinski
Der Fall Wirecard: Ein Drama mit mehr als drei Akten: Frank Lehrbass, Fabrice Toksoy and Fabian Wörndl
Emotionale Intelligenz als Future Skill: Peter Goeke and Miriam Mertens
Identity and Privacy Issues Throughout Life: Jaromir Dobias, Marit Hansen, Stefan Köpsell, Maren Raguse, Arnold Roosendaal, Andreas Pfitzmann, Sandra Steinbrecher, Katalin Storf and Harald Zwingelberg
SF 5: Nachfrageszenario: Heinz Benölken
Absolute Stability Decision Models of Supplier Selection Problem Under Uncertain Demand: Jianhua Ma and Yong Fang
The Revolution of Auditing System in Korea: Joon-Hwa Rho
Structure of the Separatist Narrative: Ferran Brunet
Summary and Discussions: H. M. Belal, Kunio Shirahada, Michitaka Kosaka and Olatunde Amoo Durowoju
Collaborative After-Sales Service in the Cloud Manufacturing: Ping Zou, Lei Jiang and Shifeng Liu
F: Oliver Bendel
UX-relevante Prozesse: Christian H. Hauri, Markus Flückiger and Bernhard von Allmen
K – Knowledge Communication: Joseph P. Lane
Conclusions: Paulo Roberto Feldmann
Neue Aufgaben und Kompetenzen von Führungskräften: Anne Rosken
Exploring the Landscape of Digital Currency in India: Pritam Bhadade and Anant Deogaonkar
Erfolgsfaktoren bei der Veränderung von Organisationskulturen: Christian Schuchardt
Volatility Derivatives: Kari Vatanen
Augmented Reality: Ada Maria Barone and Emanuela Stagno
Overview: Virtue Ethics and Managerial Control: Mara Del Baldo
Change Management in Human Resources: Volker Stein
Service Operations and Productivity: John R. Bryson, Jon Sundbo, Lars Fuglsang and Peter Daniels
The ESG Report Card and Rise of Private Markets: Sahand Moarefy
Circular Match: Sina Trum, Franziska Scharfe, Jule Thöming, Liselotte Ringeis, Thomas Otto, Bastian Hamacher and Daniel Michelis
Financial Development and National Economic Growth in China: A Beijing Praxis: Bhabani Shankar Nayak and Hao Chen
Market Structures and Business Models of the Future Consolidation or Persisting Turbulence — Monopolization or Fragmentation: What will Future Telco-Markets look like?: Dennis Lockhart
Der Rahmen – Die Organisation als Nährboden des New Learnings: Jan Foelsing and Anja Schmitz