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Dialogische Konzepte zur Kundenbindung: Ralf T. Kreutzer
Logistic Regression: Klaus Backhaus, Bernd Erichson, Sonja Gensler, Rolf Weiber and Thomas Weiber
Hürden, die Sie umgehen können: Günter Umbach
Sedo (Tim Schumacher): Christopher Hahn
Gründungsprozess: Christopher Hahn
Das Problem ist nur ein Symptom: Svenja Hofert
Abwertung war nicht beabsichtigt, sondern das Ergebnis einer von den USA ausgelösten „Marktpanik“: Miaojie Yu
Conclusions: Eric Lamarque and Marco Migliorelli
Social Network Analysis and Its Application in Health Service Evaluation: Janet C. Long, Kate Churruca and Louise A. Ellis
The Politics of Covid-19: The Discourse on the Nature of the Economic Crisis and the Legitimization of EU’s Response: António Leitão
UN 2030 Agenda, ESG Criteria and Human Rights: The Way of the Civil Economy: Francesco Poggi
Kommunikation in der Krise: Wer ist wann und wie zu informieren?: Andreas Frodl
Die Kanban-Praktiken und was sie für die Projektarbeit bedeuten: Ursula Kusay-Merkle
Design of an Organisational Structure to Govern the Dynamic Behaviour of Aviation-oriented Orders with Multiple Priorities: Raschid Ijioui
Essential Tool Box: Christoph Fuchs and Franziska J. Golenhofen
Building Safe and Resilient Cities: Lessons from Ghana: Festival Godwin Boateng
Energiewende@Home: Dezentral, kundenzentriert, partnerschaftlich, digital: Hans-Martin Hellebrand
New Work – Generationenorientierte Gestaltung von Arbeits- und Bürowelten: Martin Klaffke
Vom Kunden-Service-Management zum Enterprise-Service-Management durch angepasste Organisationsstrukturen und Digitalisierungsvorteile: Martin Pscheidl
Evolution der Marketingtechnologie: Jürgen Kai-Uwe Brock
Die Entwicklung von Vertrauen in Organisationen: Eric Eller and Jasper Appel
Why is Financial Strength Important for Central Banks?: Franziska Schobert
Supplement: Theoretische Konzepte: Daniel Dietzfelbinger
Bauchgefühl ist ein Privileg: Ann-Sophie Czech
Discussion and Policy Implications/Recommendations: Donovan Stanberry
Polling in Developing Democracies — The Case of the Philippines: Mercedes Abad and Ophelia Ramirez
Case Descriptions of Mobile Virtual Work in Practice: Robert M Verburg, Stefania Testa, Ursula Hyrkkänen and Niklas Johansson
Managing Change Related to Consumer Privacy Laws: Targeting and Personal Data Use in a More Regulated Environment: Sophia Mueller, Charles R. Taylor and Barbara Mueller
Last Mile Framework for Omnichannel Retailing. Delivery from the Customer Perspective: Wojciech Piotrowicz and Richard Cuthbertson
Digitale Transformation: Christian Locher
Leadership and Strategic Management: Stephen Keith McGrath
Built to Last: Sustainability, Growth and Development—The Road to Vision 2030: Christine Clarke and Carol Nelson
E-Health Management im Kontext des E-Government: Bernd W. Wirtz, Linda Mory and Sebastian Ullrich
Revisiting the Many Legal Institutions that Support Contractual Commitments in a Globalized World: Gillian K. Hadfield and Alexander Bernier
Family Businesses Motives for Internationalisation: Evidence from Serbia: Radmila Grozdanić and Mirjana Radović-Marković
Green Human Resource Management in Latin America: A Systematic Literature Review and Agenda for Future Research: Adriano Alves Teixeira, Talita Borges Teixeira, Tiago Estrela da Cunha Moraes and Eduardo Lopes Pereira
Handlungsempfehlungen: Ahmed Hussein
Clarity Matters: Bob Walsh
A Citation Analysis of Enter Proceedings in 2005–2012: Liang Wang, Sammy Guo, Daniel Leung and Rob Law
GDP+: Need Universally Accepted Framework for Measuring Wellbeing: Ashish Kumar and Arpit Barman
Labour Management/Labour Relations and Toyota Production Systems: Masaki Saruta
Outsourcing and Internal Management Issues of Sovereign Wealth Funds: Juergen Braunstein
Fallbeispiel Energievertrieb: Spannungsfeld zwischen Neukundenakquisition und Stammkundenbindung vor und während der Energiekrise: Joachim Klein
Kim Cameron Changing the Study of Change: From Effectiveness to Positive Organizational Scholarship: David S. Bright and Marc Lavine
„Arbeit, die wir wirklich, wirklich wollen!“: New Work – ein Rationalitätsmythos?: Jakob Bickeböller
Locally Flexible Functional Forms and Demand Systems: Apostolos Serletis
Schlussbetrachtung: Stefan Clausing
Attitudes Toward Paying Taxes in the USA: An Empirical Analysis: Benno Torgler
Product Evangelizing and Storytelling: Petra Wille
Plattformvereinnahmung: R. Srinivasan