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The Customer Experience with Fashion Sale Robots: A Psycho-interpretative Framework: Raffaella Montera, Maria Vincenza Ciasullo, Nicola Cucari and Rosario Bianco
The Indian Presidency and G20’s Future Agenda: Saon Ray, Samridhi Jain, Vasundhara Thakur and Smita Miglani
Global Oil Markets: Lessons from the 2020 COVID-19 Pandemic: Adi Imsirovic
Künstliche Intelligenz in Familienunternehmen: Alessia Patuelli and Ksenia Keplinger
The Knowledge Society: Ernst Helmstädter
Contracting Under Ambiguity: Introduction: Jaeyoung Sung
The Beta-Zeta Risk Architecture of the Mean-Variance Parabola: James W. Kolari, Wei Liu and Seppo Pynnönen
Documentation, Export Licensing, and Other Procedures: Laurel J. Delaney
Angela Guo: Beth L. Leech
The Maritime Labour Convention 2006: An Instrument to Improve Social Responsibility in the Cruise Industry: Petra C. Milde
The Case of Eni: Domenica Donato, Raffaella Bordogna and Cristiano Busco
The New Paradigm: From Concepts to Operations: M. S. S. El Namaki
What Should Governments Do with Public Commercial Assets?: Ian Ball, Willem Buiter, John Crompton, Dag Detter and Jacob Soll
Verankerung des Kompetenzbereichs „Digitale Pflegetechnologien“ in Bildungsangeboten für Pflegefachpersonen: Erfahrungen aus der Praxis und Implikationen für strukturelle Rahmenbedingungen: Jan Landherr, Stefan Westerholt and Julia Gockel
Models of Information: Paul Beynon-Davies
A Self-Reflective Approach to Power Imbalances: Adebimpe Desire Fashina
The Entrepreneurship of Resource-based Theory*: Sharon Alvarez and Lowell W. Busenitz
Your Fraud, Our Country: Impacts on National Brands and Reputations: Mauro Fracarolli Nunes and Camila Lee Park
Case Study 2: Broadly Engaging with Interaction Between Visitors and Locals—Towards Understanding Tourismphobia and Anti-tourism Movements: Hugues Séraphin, Fevronia Christodoulidi and Tatiana Gladkikh
Qualitative Causal Mapping in Evaluations: Fiona Remnant, James Copestake, Steve Powell and Melanie Channon
Neue Kompetenzen im B2B-Vertrieb: Grit Schimpfermann
We Care for Every Heartbeat – Kundenzentrierung in der Pharmabranche bei Daiichi Sankyo in Europa: Berk Kiran, Madalina Burghelea and Mohammad Inaam-ul Haq
Der Weg in die Programmable Economy: Roland Frank, Sebastian Strugholtz and Fabian Meise
Suggestions for Teachers on the Arabian Peninsula: Marielle Risse
Constitutionality of Real Estate Taxes and Corporate Location Incentives, and Some Associated Economic Psychology and Complex Systems Effects: Michael I. C. Nwogugu
A general framework for scheduling equipment and manpower at container terminals: Sönke Hartmann
Identity-Based Brand Control: Christoph Burmann, Nicola-Maria Riley, Tilo Halaszovich, Michael Schade, Kristina Klein and Rico Piehler
Assessing the Carbon Footprint of Cryptoassets: Evidence from a Bivariate VAR Model: Hany Fahmy
Relationship Management with Symbiont Firms: Case Analysis of Intel and Taiwanese ODM Vendors: Hirofumi Tatsumoto
Complaint Management in Retailing: Bernd Stauss and Wolfgang Seidel
Der Weg ist das Ziel. Coaching-Fall Prokrastination: Anja Berghammer
Tournament Design for a FIFA World Cup with 12 Four-Team Groups: Every Win Matters: Mario Guajardo and Alex Krumer
Provision and Finance of Infrastructure: Harry Kitchen, Melville McMillan and Anwar Shah
The Impact of Wine Tourism on the Sustainability Outcomes of Spanish Wineries: An Exploration via Structural Equation Modeling: Javier Martínez-Falcó, Bartolomé Marco-Lajara, Eduardo Sánchez-García and Luis A. Millán-Tudela
Krisenkommunikation – Kommunikation in der Krise: Tim Schönborn and Beatrix Sieben
A Case-based Transformative Framework for Online Collaborative and International Entrepreneurship Education: Anne M. J. Smith, Julie Roberts, Mindy S. Kole and Sonya Campbell-Perry
Risk in Supply Networks: The Case of Aeronautical Firms: Roberto Maria Grisi, Teresa Murino and Pasquale Zoppoli
Reproduction and Conscription of Network User Labor: Zhuyuan Yang
The Global Click Fraud Industry: Nir Kshetri
Client Satisfaction with Public Services: A Norwegian Case: Ole Ugland
Voraus-Sicht: Wenn Prozessmanagement agil wird: Thomas Niebisch
Sabento Model: Social Assessment of Biotechnological Production: Justus Geibler, Holger Wallbaum, Christa Liedtke and Frederik Lippert
The Relationships GCI-ELLI-HCI: Daniela-Mihaela Neamţu
Klimaneutralität – eine Herausforderung in der Sozialen Marktwirtschaft: Rolf Martin Schmitz
Conclusion: Ofer Mintz
The Impact of Functional Complexity on Open Source Maintenance Costs: An Exploratory Empirical Analysis: E. Capra and F. Merlo
CultureExcellence: Das Unternehmenskultur-Audit – ein Werkzeug zur systematischen Bestimmung der Unternehmenskultur: Josef Herget and Isabella Mader
Macro-innovations: The Discipline of Scaling Adoption: Jimmy Y. Jia
Dauerhafte Markenerlebniswelten als aktuelle Weiterentwicklungen des Event-Marketing: Gerd Nufer
The Two Walmarts: Phillip Gordon