Management for Professionals

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Performance Analysis: SFA: Peter Bogetoft
Case Study from the Electronics Manufacturing Industry: Christoph Karrer
Pricing Process Part 1: Analysis: Frank Frohmann
Conclusions and Implications: Javier Papa
Self-Assessments: Conducting an Excellence Maturity Assessment for an Organisation: Flevy Lasrado
Keeping Your Mythos Alive: How to Nourish and Nurture a Business’s Mythos Through Corporate Transformations: Silvia Zulauf
Understanding Project Culture: Upasna A. Agarwal, Karuna Jain, Vittal Anantatmula and Sankaran Shankar
Event Curve: Identifying Central Experiences: Christine Erlach and Michael Müller
Saishunkan: Rejuvenation by Living in Harmony with Nature (and Customers): Lucy Gongtao Chen, Chung-Piaw Teo, Tong Wang and Yao-Zhong Wu
Organizational Spiritual Maturity: A Goal of Positive Leaders and Direction for Change: Adam S. Freer and Peter J. Robertson
Network Mobilization: R. Srinivasan
Supply Lean Management: Marc Helmold and Brian Terry
Transforming Influence: Sen Sendjaya
Reporting and Promoting the Outcomes of Your Project to Stakeholders and Evaluators and Drafting the Final Report: C.-Andreas Dalluege, Kasandra Musović, Florian Scheibein, Gregor Štiglic and John Stephen Gary Wells
Design to Value (DTV): Christoph Fuchs and Franziska J. Golenhofen
The Project Organisation: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Strategy Execution: Bernd Heesen
Training on and Exploring Cultural Approaches to Disability: Simon Minty
Theory and Hypothesis Development for Uncertainty Avoidance and Superstitious Consumption: Xuehua Wang
Change (Henkou Kanri 変更管理) as an Integral Part of Lean Management: Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Learnings for an Integrated Social CRM: Rainer Alt and Olaf Reinhold
COBIT as a Framework for Enterprise Governance of IT: Steven Haes and Wim Grembergen
Be Aware: Fraud Risks: Henk R. Randau and Olga Medinskaya
Scope and Workflow: Martin Auer
Put a Frame Around Your Work: Roger Gutbrod and Christian Wiele
A Framework for Orchestrating Higher-Level Processes for Successful Digital Customer Engagement: A Plaidoyer for a Digital Marketing Cortex: Uli Schneider, Lore Darcos and Robin Schneider
Recruiting with Confidence: Developing Effective Strategies and Having the Confidence to Use Them: Stephen R. Balzac
Innovation Culture and Innovation Management: Bernd X. Weis
System Customer Persuasion: Johannes Robier
Intercultural Competence Assessment: Alex Matveev
Information Management of Adverse Events Across Multi-Disciplinary Hospital Teams: Jia Ke
Revenue Management of Room Rates: Ben Vinod
Coordination, Loyalty and Competitive Advantage: What We Can Learn from Open Source: Benno Luthiger
Regulations and Laws on Real Estate Agents, Notaries, Cadastres and Rent Increases: Michael Schick
A Behavioral Approach to Pricing in Commodity Markets: Dual Processing of Prices within and around Willingness-to-Pay Ranges: Florian Dost and Robert Wilken
Micro-level Strategic Analysis: George Tovstiga
Appendix: Settlement Risk and Systemic Risk: Johannes Wernz
Closing Thoughts: Gregory Usher
Case II (Part B): JD.com: Migrating from Labor-Intensive Model to Technology-Intensive Model: Xiaoming Zhu
Changing Trade Policy: The EU and US Bolster Protection of Intellectual Property Rights: Peggy Chaudhry and Alan Zimmerman
Mass Fatality Planning: Emergency Preparedness: Michael Madigan
Marketing Apparel and Footwear: George P. Moschis
Preparing the IT Operation for Production: Andreas Graesser
Life Science Management as a Multidisciplinary Challenge in Global Innovation Competition: Philipp Plugmann
How sustainable are the growth strategies of sustainability entrepreneurs?: Liudmila Nazarkina
ProTrack: Mario Vanhoucke
Fields of Application of Artificial Intelligence—Customer Service, Marketing and Sales: Ralf T. Kreutzer and Marie Sirrenberg
Transformation Through Social Impact at Whirlpool Corporation: Bridget Akinc
Extracting Value from Global Operations: Bodo B. Schlegelmilch
Steps in Developing Global Marketing Strategies: Bodo B. Schlegelmilch