Management for Professionals

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Pioneer in the Skies: The Case of Southwest Airlines: Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Reflections and Conclusion: Sharda S. Nandram
Can Siti Khadijah Telekung Overcome Cultural Differences in the UK?: Dilip S. Mutum and Ezlika M. Ghazali
Case 14: Doha Metro: B Rajesh Kumar
Building Mutually Beneficial Relationships with Suppliers: Antonio Bassi
The Commons: A Tragedy?: Christoph E. Mandl
In Pursuit of a Scalable Channel Optimization in B2B: Eric Siegel and Uli Schneider
Distribution Requirements Planning: Jörg Thomas Dickersbach and Michael F. Passon
Marketing Healthcare: George P. Moschis
Playing by the Rules: Employment Regulations: Henk R. Randau and Olga Medinskaya
Cooperative Innovation: Georg Weiers
New Work as a Driver for Innovation? The Influence of New Work on Companies’ Propensity to Innovate: David Hertle
Startup Ecosystem Around Digital Life Sciences: Rafaela Kunz and Karl-Florian Platt
Process Management: Timothy Adesanya Ibidapo
Surf’s Up: Alan Okros
Appendices: Gilad Issar and Liat Ramati Navon
Customer Behavior in the New Normal: What Is Temporary and What Will Remain?: Sabine Kirchem and Juliane Waack
Strategic Value Analysis: Business Valuation: Wing Sun Li
A Reflection on Compassion: Jason Santolo
Intellectual Property-Backed Financing: Lally Rementilla
Analysis and Design of Networks in Practice: Thomas Friedli, Andreas Mundt and Stefan Thomas
Jaume Marín on Destination Branding and Social Media: Florian Kaefer
Service Innovation and Future Life: Lefei Li
Portfolio Management: Stefano Tonchia
90-Second Backstory: Saying a Lot in a Short Time: Karin Thier
Market Version of the Framework: Claudio Franzetti
Lean Factory: Alexander Tsigkas
Introducing Scrum into Large Teams: Dominik Maximini
Diffusion of Innovations: Spreading New Ideas and Technology: Christoph E. Mandl
Towards Developing a Framework for Achieving Organizational Excellence: Theoretical Foundations: Flevy Lasrado
The Purchasing Organization of the Future: Karlheinz Zuerl
Applying ‘Strategy, Methodology, Technique, and Tools’: How Managers Efficiently Lead Value Delivery Teams: Junsong Tian and Jacky Jianrong Chen
Tools for Negotiations: Marc Helmold, Brian Terry and Florian Hummel
Service Industry in China: Tracy Dathe, Volker Müller and Marc Helmold
Enabling the Dealer Network to Deliver Smart Services: Giulio Tosato
Simulations to Illustrate the Improvement Methods: Martin Hofmann
Blockchain in Action: Real-World Applications: Daniel Hellwig, Goran Karlic and Arnd Huchzermeier
Channelize Strategic Trajectories: Professor Sushil
Outlook of Lean Management: Marc Helmold
Renewable Energies in the Contracting Market: Ralf Klöpfer and Ulrich Kliemczak
Customers as the Engines of Innovation: Holger Dörnemann
The Intelligence Report: Klaus Solberg Söilen
Political-Legal Environment: Čedomir Nestorović
Businesses with Ecosystem Mindset: Daniel Fasnacht
Stepping Up to the Plate: Facing Up to Your Fear of Assuming a Leadership Role: Céleste Grimard and J. Andrew Morris
Social Capital: Richard Thomas Watson
Stock Market Anomalies: Marcus Schulmerich, Yves-Michel Leporcher and Ching-Hwa Eu
Design of Industrial Goods: Roman Boutellier and Mareike Heinzen
Low Power Wide Area Networks: The Game Changer for the Internet of Things: Daniel Weber, Christian Schilling and Frank Wisselink
Environmental, Social, and (Corporate) Governance (ESG) as Part of Quality Management: Marc Helmold