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Management for Professionals

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Introduction to Knowledge Management
Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
What Is Negotiation?
Kim Cheng Patrick Low
Introduction
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt, Christine Legner and Danial Schäfczuk
Introduction
Ganesh Sankaran, Federico Sasso, Robert Kepczynski and Alessandro Chiaraviglio
Supply Management in China
Marc Helmold and Brian Terry
CSR as Part of the Corporate Strategy
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Introduction to the Concept of Social Proof in Social Media Marketing
Zeeshan Majeed Nadroo, Adil Zahoor, Kumar Rohit, Qazi Saima Syed, Yashti Vyas and Shees Majid Shaikh
Sustainable Aviation: An Introduction
Adrian Müller, Judith L. Walls and Andreas Wittmer
Introduction
Peter Bebersdorf and Arnd Huchzermeier
Fundamentals of Sports Economics and Sports Management
Stefan Walzel
The World Is Changing
Annika Steiber and Sverker Alänge
Best-in-Class Negotiations in the International Context
Marc Helmold
Performance Management (PM) Over the Entire Value Chain
Marc Helmold and Warda Samara
The Elephant
Gregory Usher
Complaint Management in a Customer-Oriented Firm
Bernd Stauss and Wolfgang Seidel
Anticipating the Future: Strategic Scenarios for Telco Markets and Initial Recommendations for Operators
Peter Krüssel and Friederike Göbel
The Difference between Goal, Strategy, Tactics and Execution
Matthias Kolbusa
Characteristics of the Concept of Customer Value Management
Tymoteusz Doligalski
Marketing in the Aeronautics Industry
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Introduction to Quality
Timothy Adesanya Ibidapo
Magnetic Sense, AI, and the Future of Mobility
Diana Derval
Introduction
Gilad Issar and Liat Ramati Navon
Managing Shari’ah-Compliant Businesses to Create Sustainable Value
Ezlika M. Ghazali, Dilip S. Mutum, Mamunur Rashid and Jashim Uddin Ahmed
Why Development?
N. K. Singh
A New Approach and Model for Organisational Governance
Bharat Vagadia
Introduction: What Goes Wrong in Our Understanding of the Strategy Concept?
Xiu-bao Yu
Introduction
Sandhya Shekhar
Introduction
Čedomir Nestorović
Introduction: Dynastic Business Families and the “Big Family Management” Research Project
Tom A. Rüsen, Heiko Kleve and Arist von Schlippe
Introduction
Paul Vanderbroeck
Introduction
Douglas Walker
Introduction to the Book, Its Aim, and Content
Susanne Durst and Thomas Henschel
Introduction
Javier Papa
Introduction
Christoph Karrer
Introduction
Christoph Fuchs and Franziska J. Golenhofen
The Globalization and Evolution of the Aviation Industry
Bijan Vasigh and Farshid Azadian
Introduction: From the Industrial Economy to the Digital Economy: A Giant Leap—Research on the “1 + 10” Framework of the Digital Economy
Xiaoming Zhu
Introduction
Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
Background and the Necessity to Build a Digital Business Leadership
Ralf T. Kreutzer, Tim Neugebauer and Annette Pattloch
Introduction
Fady A. Harfoush
Frameworks for Business Process Management: A Taxonomy for Business Process Management Cases
Jan Brocke and Jan Mendling
Marketing Strategy: A Global Discipline
Bodo B. Schlegelmilch
Introduction to the New Work Concept
Marc Helmold
How Long Do You Want to Tolerate That Your Organization is Hindering Growth?
Guido Quelle
Lean Management: Introduction
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
The World Is Changing
Annika Steiber and Sverker Alänge
Introduction
Feifei Yang
Standards for Management Systems: Overview and Main Ingredients
Herfried Kohl
Introduction to Distribution Strategy
Livio Moretti
Introduction: Demystifying Business Architecture
Daniel Simon
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