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Management for Professionals

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Complaint Management in a Customer-Oriented Firm
Bernd Stauss and Wolfgang Seidel
The Elephant
Gregory Usher
Characteristics of the Concept of Customer Value Management
Tymoteusz Doligalski
Performance Management (PM) Over the Entire Value Chain
Marc Helmold and Warda Samara
Introduction
Peter Bebersdorf and Arnd Huchzermeier
Fundamentals of Sports Economics and Sports Management
Stefan Walzel
The World Is Changing
Annika Steiber and Sverker Alänge
Sustainable Aviation: An Introduction
Adrian Müller, Judith L. Walls and Andreas Wittmer
CSR as Part of the Corporate Strategy
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Introduction
Tracy Dathe, Volker Müller and Marc Helmold
Introduction
Tom Harris
Introduction
Oliver Treidler
Introduction
Qizhang Liu and Mark Goh
Introduction
Eric Viardot
Introduction
Martin Auer
Outline
Johannes Wernz
The Importance of Sustainability in Corporate Strategy
Eric Viardot
Introduction
Gabriel Steinhardt
Outline
Johannes Wernz
Introduction
Michael Madigan
The World in Transition
Ralf T. Kreutzer
Information Productivity: An Introduction to Enterprise Information Management
Paul Baan and Robbert Homburg
Introduction to Credit Risk and Capital Management Frameworks
Colin Chen
Transaction Cost
Chihiro Suematsu
Reputation
Pekka Aula and Jouni Heinonen
Rethinking Economics: Toward an Evolutionary Science
Klaus Solberg Söilen
Case I: 3DMed: An R&D Platform for Personalised Precision Anti-cancer Drugs
Xiaoming Zhu
Web3.0: The Third Generation of the Internet
Shusong Ba, Yang Wang, Haifeng Bai and Haokang Thomas Zhu
A New Green Growth Wave Led by China?
Taco C. R. Someren and Shuhua Someren-Wang
What Is Artificial Intelligence and How to Exploit It?
Ralf T. Kreutzer and Marie Sirrenberg
The Fight Against Corporate Autism in Industrial Companies
Claudio A. Saavedra
Introduction
Theresia Olsson Neve
Prelude: Scientific Journey into a Strange Paradigm
Christoph E. Mandl
Can You Hear Digital?
Steven M. Stone
Towards a New Way of Organizing
Sharda S. Nandram
Introduction
Wing Sun Li
Dramatic Change Everywhere: Implications for Organizational Change Management
Martin Kupiek
Preface: Scientific Journey into a Strange Paradigm
Christoph E. Mandl
Types of Corporate Bankruptcies
Charles J. Alaimo
Family Business Around the World
Laura Hougaz
The Ideas of TRIZ
Isak Bukhman
Introduction
Tony McNulty and Robin Marks
Introduction
Eun Sup Lee
Organizational Purpose and Integrated Control
Lukas Rieder and Raef Lawson
Business Process Reengineering: A Consolidated Approach to Different Models
Sanjay Mohapatra
Trade and the Global Supply Chain
Wolfgang Lehmacher
Management and Leadership: Definition, Differentiations, and Other Theoretical Considerations
Boris Kaehler
Securing Planetary Health and Sustainable Food Systems with Global Organic Agriculture: Best Practice from Austria
Ursula A. Vavrik
Introduction
Jürg Kuster, Christian Bachmann, Mike Hubmann, Robert Lippmann and Patrick Schneider
Integration Management in Mergers and Acquisitions: Success Factors and Pitfalls
Stephan Bergamin and Markus Braun
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