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Management for Professionals

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Developing Strategies for Digital Transformation in SMEs with Maturity Models
Christoph Pierenkemper and Jürgen Gausemeier
Theory and Hypothesis Development for Uncertainty Avoidance and Superstitious Consumption
Xuehua Wang
Change (Henkou Kanri 変更管理) as an Integral Part of Lean Management
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Learnings for an Integrated Social CRM
Rainer Alt and Olaf Reinhold
Training on and Exploring Cultural Approaches to Disability
Simon Minty
Performance Analysis: SFA
Peter Bogetoft
System Customer Persuasion
Johannes Robier
Intercultural Competence Assessment
Alex Matveev
One on One Meeting
Gilad Issar and Liat Ramati Navon
The Trade-Offs of Going Public of Family Enterprises
Hermut Kormann
Case II (Part B): JD.com: Migrating from Labor-Intensive Model to Technology-Intensive Model
Xiaoming Zhu
Changing Trade Policy: The EU and US Bolster Protection of Intellectual Property Rights
Peggy Chaudhry and Alan Zimmerman
ProTrack
Mario Vanhoucke
The Commitment Dialogue: How We Agree on What Needs to Be Done
Jan De Visch and Otto Laske
Case Study 2: Continuous Integration
Ondrej Zizlavsky and Eddie Fisher
Cloud Computing Strategy Design for Myntra.com
Sanjay Mohapatra and Laxmikant Lokhande
Closing Thoughts
Gregory Usher
Appendix: Settlement Risk and Systemic Risk
Johannes Wernz
Market Segmentation, Targeting, Differentiation and Positioning
Marc Helmold
Digital Marketing Transformation of Down Clothing Brand Under “New Retail+Live Broadcast”
Guxian Miao
Other Methods and Variants of Storytelling
Karin Thier
Deciphering Diagnostics
Steven M. Stone
What to Research
Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Problem Solving
Radu Atanasiu
Expanding Luxury Brands Internationally
Diana Derval
The Cloud Drives Harmonization and Standardization
Klaus Hardy Mühleck
The Future
Richard Thomas Watson and Saji K. Mathew
Nuttech Limited
Gopal Naik
Mass Fatality Planning: Emergency Preparedness
Michael Madigan
Micro-level Strategic Analysis
George Tovstiga
Extracting Event Data from Databases to Unleash Process Mining
Wil M. P. Aalst
Christopher Hire on Strong City Brands and Data-Led Innovation
Florian Kaefer
The Value of Great Execution and Humility for Sustainability
Eric Viardot
Diversity and New Work Teams
Marc Helmold
Case 14 STAAR Surgical Company
B. Rajesh Kumar
Fields of Application of Artificial Intelligence—Customer Service, Marketing and Sales
Ralf T. Kreutzer and Marie Sirrenberg
Marketing Apparel and Footwear
George P. Moschis
Life Science Management as a Multidisciplinary Challenge in Global Innovation Competition
Philipp Plugmann
Preparing the IT Operation for Production
Andreas Graesser
How sustainable are the growth strategies of sustainability entrepreneurs?
Liudmila Nazarkina
The Appropriate Location—Management Based on the Relationship Between Human Beings and Society
Haibo Hu
Revenue Management of Room Rates
Ben Vinod
Coordination, Loyalty and Competitive Advantage: What We Can Learn from Open Source
Benno Luthiger
Steps in Developing Global Marketing Strategies
Bodo B. Schlegelmilch
Lean Supply Chains and Lean Production
Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
The Million Dollar Question—What About Integration?
Matthias Kolbusa
Transformation Through Social Impact at Whirlpool Corporation
Bridget Akinc
Extracting Value from Global Operations
Bodo B. Schlegelmilch
Risk Modeling: Asset Liability Management
Johannes Wernz
A Behavioral Approach to Pricing in Commodity Markets: Dual Processing of Prices within and around Willingness-to-Pay Ranges
Florian Dost and Robert Wilken
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