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Management for Professionals

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Human
Jürg Kuster, Christian Bachmann, Mike Hubmann, Robert Lippmann and Patrick Schneider
Appendix 1: Why John Kotter’s Model Was Chosen
Dominik Maximini
Driving Performance with Programmatic CRM
Florian Heinemann
Appendix 2: Research Details
Dominik Maximini
Sustainable Buildings and Practice in China
Sean Chiao and Nancy F. Lin
Sustainable Buildings and Practice in China
Sean Chiao and Nancy F. Lin
Complex Responsive Leading in Social Sector Organizations
John D. Vogelsang
Digitalization Is About Managing Change: Thoughts and Learning from the Life Science Industry
Rita Lencastre and Watson Neto
Procter & Gamble’s Acquisition of Gillette
B. Rajesh Kumar
Platform Envelopment
R. Srinivasan
Empirical Projects
Mario Vanhoucke
Negotiations in Europe
Marc Helmold, Catherine Lee, Agne Aleksandraviciute, Mari Zakaryan, Damiano Filingeri and Daria Vlasova
Business Architecture Quantified: How to Measure Business Complexity
Christian Schmidt
Combat to Abandonment and Mistreatment of Animals: A Case Study Applied to the Public Security Police (Portugal)
Bruno Sousa and Daniela Soares
The Checklist for Competitive Advantage
Ben Vinod
Looking Beyond
Professor Sushil
Conclusion
Čedomir Nestorović
Stock Market Crashes
Marcus Schulmerich, Yves-Michel Leporcher and Ching-Hwa Eu
It’s Not Only About the Facts: Communication Matters
Roger Gutbrod and Christian Wiele
The Innovative Development Road of Wenzhou E-commerce Park: The Practice of Xingdao E-commerce Industrial Park
Chenqing Su
Step 9: Customising the Marketing Mix
Sara Dolnicar, Bettina Grün and Friedrich Leisch
Pärtel-Peeter Pere on Nordic Place Branding and Talent Attraction
Florian Kaefer
The Way Forward
Daniel Fasnacht
Flexible Workflows and Compliance: A Solvable Contradiction?!
Stefan Sackmann and Kai Kittel
Lean Management Tools
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Mind the Gap: Business and Cultural Aspects for Start-Up Collaboration in Japan
Robert Alizon
Contracts
Philip Bauer
Service Design, Marketing and Automotive Aftermarket: Perspectives from a Polish Study
Monika Hajdas
Case 31: Barzan Gas Project
B Rajesh Kumar
Surmounting Cross Cultural Barriers in International Projectmanagement
Peter M. Haller, Ulrich Naegele and Susan Berger
Conclusion
Laura Hougaz
Petroleum Supply Chain to the Mining Sector into Landlocked Zambia
Webster Nonde
Responsible Research and Innovation
Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Sales Management Negotiations
Marc Helmold
Successful Lead Management: Nothing’s Gonna Stop Us Now
Stephan Wenger
Quick Diagnoses
Martin Pfiffner
Realising Foresight Intelligence (FORINT): Advancing an Intelligence-Derived Foresight Framework
Bruce Garvey and Adam D. M. Svendsen
5GtoB Standardization Progress
Pengfei Sun
Using Customer Data and Feedback to Optimize Products and Services
Laura Braun and Sven Reinecke
Warranty Costs
Albert Liao
Creative Thinking
Eva Traut-Mattausch, Rudolf Kerschreiter and Christoph Burkhardt
Marketing Insurance
George P. Moschis
Contractual Law in Projects
Philip Bauer
Success of Hybrid PPPs
Abhinav Mittal, Puneet Agrawal and Shuchi Agrawal
“Quo Vadis” Integrated Business Planning
Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran and Alecsandra Dimofte
Simplicity in Dutch Initiatives on Food, Care and Money
Elisabeth Hense
Case 33 Repligen
B. Rajesh Kumar
Strategic Transformation and Operations Management at Bühler AG: A Holistic Approach
Holger Feldhege, Xue-Zhi Liu and Dominik Remling
Transportation Planning/Vehicle Scheduling (TP/VS)
Martin Grunow and Bryndís Stefánsdóttir
Building a Digitally Enabled Future: An Insurance Industry Case Study on Digitalization
Janina Weingarth, Julian Hagenschulte, Nikolaus Schmidt and Markus Balser
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