Management for Professionals

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How to Do Concept Mapping: Thomas Frisendal
On the Way to Digital CRM (dCRM): The Transformation of Customer Management: Martin Stadelmann, Patrick Schäfer, Peter Tüscher and Juliane Waack
Hidden in Plain Sight: How to Create Your Company’s Next Big Growth Strategy: 10 Years Later: Erich Joachimsthaler, Agathe Blanchon-Ehrsam and Markus Zinnbauer
Stage 1: Strategies for HR Development: Philipp Hölzle
Maneuvering Change: Eric Viardot
The Structure of Consulting Cases: Jeremy David Curuksu
Big Data Entrepreneurship in Healthcare: Daohai Zhang and Mingyue Fan
Managing International Manufacturing Networks in Today’s Business Environment: Jens Kaiser and Dominik Remling
Blockchain-Enabled Open Business Models: New Means to Shared Value Capturing?: Robin P. G. Tech, Jonas Kahlert and Jessica Schmeiss
Economic Systems in Evolution: Historical Transformations and Adaptive Patterns: Klaus Solberg Söilen
Circular Supply Chain and Efficiency: Elizabeth Couzineau-Zegwaard and Olivier Meier
5G: New Opportunities?: Falk Schröder
Moral Entrepreneurship: Being Authentic and Using One’s Moral Compass to Navigate the Journey of Doing Good Deeds: Debra J. Dean
Understanding Organizational Change: N. K. Singh
Service Design: Stefano Tonchia
Personal Transformation—Becoming a Manager: Nick Shannon and Bruno Frischherz
The African Continental Free Trade Area as a Business Case: Helmut Asche
Predicting the Future: Fady A. Harfoush
Data Challenges in Sports Organizations: Dominik Schwizer and Michael Burch
Be Mindful of You: Charles J. Alaimo
Transfer Pricing and Rights Transfers: Gio Wiederhold
Introduction to the Model: Martin Pfiffner
Analysis of Control Systems in Assembly Production Processes: Yacob Khojasteh
Towards Emotions and Experience: Johannes Robier
Standardized Work Design: Thomas Pyzdek
Self-assessment of Digital Transformation: Xiaodong Ma
Segmenting Targeting and Positioning in Global Markets: Bodo B. Schlegelmilch
CRM 2.0 in the Financial Industry: Federico Rajola
Leadership, Power, and Emotional Intelligence: Stephen R. Balzac
Always Negotiate with a Sense of the Benefits for Your Negotiating Partner: Marc O. Opresnik
Exploring Industrial Markets: Claudio A. Saavedra
Economic Pricing, 3C-Pricing and Cost-Estimation Concepts: Marc Helmold
Concept, Structures, and Decision Factors of Open Innovation: JinHyo Joseph Yun
Global Sourcing: Ulrich Weigel and Marco Ruecker
Sports Jurisdiction and Arbitration: Jonas Pust
Analysing the Real-World LandscapeAnalysing the real-world landscape: David Miller
Value-Marketing Model: Gabriel Steinhardt
Interfaces and Their Improvement in Operations: Gilad Issar and Liat Ramati Navon
Asian Supplier Productivity Diagnosis: Karlheinz Zuerl
International Trade Contracts: Eun Sup Lee
Vision and Strategy: Dominik Maximini
GDS: Platform Power (1984–1995): Ben Vinod
Digitalisation and the Acceleration of Processes: Klaus Kühnel
The Second Ingredient: Establish Expectations: Tony McNulty and Robin Marks
Stress Management and Resilience Building: Rita Berger and Jan Philipp Czakert
Perspectives of Sport Entrepreneurship: Vanessa Ratten
A Novel Strategy Development Process Based on Design Thinking: Claude Diderich
Visionary Leadership in a Team-Oriented Setting: Jody A. Worley
Quality: Philip Bauer
Leadership Required for Embracing New Technologies: Clifford M. Gross