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Management for Professionals

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Marketing Automation Changes Sales
Norbert Schuster
The Customer Chain: The Omnichannel and the Omnichain
Carlos Cordon, Pau Garcia-Milà, Teresa Ferreiro Vilarino and Pablo Caballero
Feedback vs. Pure Environmental Impact: Why Feedback Determines the Final Outcome—From the Ruins of Chernobyl
Xinwei Cao
Female Founders Are the Engine for Social Innovation
Tatjana Winter
A Modern Definition of Corporate Sustainability
Paolo Taticchi and Melissa Demartini
Wisdom
Mario Vanhoucke
The Changing Role of the Chief Marketing Officer: Unlocking the Power of Data-Driven Communication
Marilies Rumpold-Preining
The Zero Outage Quality Roadmap: Ensuring Quality Step by Step
Stephan Kasulke and Jasmin Bensch
Short-Term Quality Improvements
Stephan Kasulke
Anupam Yog on Place Branding and Placemaking in India
Florian Kaefer
Negotiation Concepts
Marc Helmold
Subtle Craftsmanship in Communities
Sharda S. Nandram
Properties of ES
Martin Auer
Quality
Philip Bauer
Strategies for Managing Continuity and Change
Professor Sushil
Seven Management Tools (M7)
Marc Helmold
Is Your Financial Base Solid?
George Vekinis
The “Concept” Phase
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Lean Management in Operations
Marc Helmold
A Practical Guide to Setting and Achieving Digital Marketing Goals Following a Plan-Do-Check-Act Approach
Theo Göpfert, Kati Zieger and Uli Schneider
Security Aspects for SAP on Cloud
Michael Missbach, Josef Stelzel, Cameron Gardiner, George Anderson and Mark Tempes
Servant Leadership as a Pathway to a Sustainable Future
Christopher G. Beehner
Towards an Accountable Firm
Pekka Aula and Jouni Heinonen
Enhancing SMEs Resilience by the Implementation of Business Interruption Insurance: Relevance of ERM and Corporate Governance – A Comparative Study
Monika Wieczorek-Kosmala, Thomas Henschel and Grzegorz Strupczewski
Performance Measurement
Aristide Aartsengel and Selahattin Kurtoglu
Board Characteristics and Greenwashing: An Integrated Financial Investigation Using Entropy Weight and TOPSIS Multicriteria Decision-Making
Konstantina Ragazou, Constantin Zopounidis, Emilios Galariotis, Nikolaos Sariannidis and Georgia Zournatzidou
Innovation: The Central Way to Achieve Corporate Sustainability
Eric Viardot
Standard as Interface
Chihiro Suematsu
Application of HRISHuman Resource Information System (HRIS) in Public OrganizationsPublic organizations
Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
Living and Leading in a VUCA World: Response-Ability and People of Faith
Nazarina Jamil and Maria Humphries-Kil
Strategic Sourcing: Fact-Based Negotiation (FBN)
Sathit Parniangtong
Forms of MaaS
Malte Ackermann
Leadership Required for Embracing New Technologies
Clifford M. Gross
A Special Breed of People
Annika Steiber and Sverker Alänge
Corporate Balanced Scorecard
Hubert Rampersad and Saleh Hussain
Cultural Intelligence as a Key Construct for Global Talent Management
Joost Bücker
Strategic Pricing: The Relationship Between Strategy, Price Models and Product Cost
Christian Ax, Mathias Cöster and Einar Iveroth
Stocking Decision
Jörg Thomas Dickersbach and Michael F. Passon
Individual Targeting and Privacy
Sascha Stürze, Markus Hoyer, Claudio Righetti and Matthias Rasztar
Celebrity Effect in the Contemporary Art Market
Alessia Zorloni and Antonella Ardizzone
Understanding the Automotive Aftermarket
Hasmeet Kaur
Leverage Points as Technology to Change Problematic Dynamics
Christoph E. Mandl
Case I: iFLYTEK: A Technology Innovator’s Journey from Intelligent Speech to Artificial Intelligence
Xiaoming Zhu
Valuing Business—Concepts and Techniques
Wingsun Li
Creating Sustainable Business Partnerships at H&M Through Collaboration
Hendrik Heuermann
Cloud Computing Strategy
Sanjay Mohapatra and Laxmikant Lokhande
High-Level Strategic Analysis
George Tovstiga
The “Common Ground” Dialogue: Working with Upwardly and Downwardly Divided Teams
Jan De Visch and Otto Laske
Attractiveness and Opportunities
Angel Gavieiro Besteiro
Nation Competitions
Shuai Chen
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