Management for Professionals

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Outlook and Summary of Managing Industrial Services: Philipp Osterrieder and Thomas Friedli
Practice Is Everything: Leigh-ann Onnis
Conclusions: Alf Westelius, Carl-Johan Petri and Fredrik Nilsson
People Analytics in Mergers and Acquisitions: Rahul Ghatak
The Role of Social Marketing in a Controversial Cause: The Eradication of Child Marriage: Francisco I. Vega-Gomez and M. Mercedes Galan-Ladero
Food Security in South Africa: Lessons from the COVID-19 Pandemic on Creating Sustainable Value Chains Through Corporate Social Responsibility (CSR): Mikovhe Maphiri
An Integrated Research Methodology to Identify and Assess Knowledge Risk in a Corporation with Application to a Financial Institution: Haley Wing Chi Tsang and Wing Bun Lee
The Entrepreneurial Organization Is Dynamic and Ambidextrous: Annika Steiber and Sverker Alänge
Relationship Management: Upasna A. Agarwal, Karuna Jain, Vittal Anantatmula and Sankaran Shankar
Explore the Right Personas for Successful Marketing, Sales, and Service: Sabine Kirchem and Juliane Waack
Generate Quick Wins: Dominik Maximini
Positioning in a Complex Market: Tracy Dathe, Volker Müller and Marc Helmold
Fear: Gilbert W. Fairholm
Social Interaction and Digital Content Consumption: Xuejing Ma
Quality Teamwork: Timothy Adesanya Ibidapo
Keep an Eye on Long Term Horizon with Strategic Planning: Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Open a Window to the World: George Vekinis
Scientific Contribution of IST in the Domain of Organizational Innovation: Sharda S. Nandram
Case Studies: Bernd Heesen
Concluding Summary: Annika Steiber
New Work and Corporate Social Responsibility (CSR): Marc Helmold
Preparation for Succession in Family Enterprises: Hermut Kormann
Post-Millennials in The Workplace: Alan Okros
Storytelling as a Guiding Leadership Principle: A Framework for Cocreating Narratives with Leaders: Jaana Rasmussen
Putting Process Optimisation in Practice: Martin Hofmann
Sustainability in Action: Interviews with Experts: Stefan Aichbauer, Martina Buchhauser, Agnes Erben, Sven Steinert, Detlef Tietze and Emilia Wiking
Identifying Dialectical Thought Patterns: Nick Shannon and Bruno Frischherz
Private Cloud Infrastructures for SAP: Michael Missbach, Josef Stelzel, Cameron Gardiner, George Anderson and Mark Tempes
Leading from the Heart: Lessons from Christian Leadership: Peter M. Lewa, Susan K. Lewa and Sarah M. Mutuku
The Process Audit: Not Just for the Auditor: Roger Gutbrod and Christian Wiele
Strategic Governance: Bharat Vagadia
Preliminaries: Claudio Franzetti
Big Data Analysis of Power Market Energy Economics: Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
HR strategies for balanced growth: David J. G. Dwertmann and Justus Julius Kunz
Controlling, Guiding and Assisting: The Role of Airports in the Transition Towards Environmentally Sustainable Aviation: Ivan Vuckovic and René Puls
Building Iconic Brands: Diana Derval
Gambling and Attention Deficit Hyperactivity Disorder: Douglas Walker
Mastering Complexity (Excursus): Martin Pfiffner
Gender Equality and Family: Hermann Troger
Organizational Structures: Martin Kaschny and Matthias Nolden
Case Study R+V Insurance: Meeting New Challenges with a Corporate Newsroom: Christoph Moss
Making the Creative Case for Diversity Across Arts and Culture: An Outsider Looking in: Abid Hussain
Turnaround and Restructuring of a Public Sector Company: N. K. Singh
Policy Resistance: Rebound Effect and Other Paradoxes: Christoph E. Mandl
GlaxoSmithKline Merger: B. Rajesh Kumar
Use of Virtual Reality to Support Rapid Upskilling of Healthcare Professionals during COVID-19 Pandemic: Alex Young and Alex Aquilina
Pricing and Subsidies: R. Srinivasan
Sourcing Strategies: Birgit Wahl and Carsten Glohr
Conclusions: Carlos Cordon, Pau Garcia-Milà, Teresa Ferreiro Vilarino and Pablo Caballero
Establishing a Sales Subsidiary to Access the East African Market: Johannes Wetzel