Management for Professionals

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Key Performances Indicators (KPI): Gilad Issar and Liat Ramati Navon
Operational Risk Management as an Integrated Part of Safety Management Systems: Roland Müller and Christopher Drax
The “Implementation” Phase: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Lean Management in the Product Development: Marc Helmold
Deliver Solution: Securing Customer Value Creation and Firm Value Capture: Kaj Storbacka and Risto Pennanen
Family and Business Family at the Same Time: The Duplicated Family: Arist von Schlippe, Tom A. Rüsen and Torsten Groth
Platform Architecture: R. Srinivasan
IP and Start-Ups in the Context of Florianópolis, the Silicon Island of Brazil: Thiago Rafael Ferreira Marques and Andressa Sasaki Vasques Pacheco
Growth: Eric Viardot
IT Business Value: Steven De Haes, Anant Joshi, Tim Huygh and Ziggy Van Giel
Optimizing Costs and Efficiency: Stefan Bucher and Carsten Glohr
Addendum: An Introduction to the Concepts of Agile and Scrum: Ondrej Zizlavsky and Eddie Fisher
IKEA in China: A “Glocal” Marketing Strategy: Veronica Giunta
The Families in the Case Studies and Their Business: Laura Hougaz
Awesome Oscillator (AO) and Accelerator Oscillator (AC): Don K. Mak
Commodity Pricing: Fast, Simple, Intelligent: Andrea Maessen, Bert Sebastian Strasmann and Jan Haemer
Self-Employed Entrepreneurs’ Digital Mindset: Claus Andreas Gram Foss Rosenstand and Thomas Duus Henriksen
A Special Breed of People: Annika Steiber and Sverker Alänge
IoT Platforms: Andreas Holtschulte
The Importance of Social Marketing in Global Health Emergencies: The Case of Zika Virus Infection: M. Mercedes Galan-Ladero and M. Angeles Galan-Ladero
The Role of Corporate Communication in the Digital Age: An Era of Change for the Communication Profession: Grazia Murtarelli
Knowledge Management for Projects: Katrin Winkler and Heinz Mandl
Toyota Production System (トヨタ生産方式): Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Measure: Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
Step 5: Extracting Segments: Sara Dolnicar, Bettina Grün and Friedrich Leisch
Business/IT Alignment: Steven De Haes, Wim Van Grembergen, Anant Joshi and Tim Huygh
Intermezzo: Considerations on the Interdependence of Technology, Consumer Behaviour Change and Policy Interventions to Achieve Sustainable Aviation: Alexander Stauch
Policy Advocacy and Social Sector Organizations: Jeff Unsicker
Customer Success Management Outcomes: Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Value-Based and Cost-Based Pricing Concepts: Marc Helmold
A Great Florist: The Initial Heart of the Founder of the Dongxin International Flower Company: Mingyue Fan and Limin Wang
Use of Virtual Reality for Hazard Safety Training to Reduce High Risk and Significant Safety Incidents and Increase Training Engagement: Anthony Jones
Cultures of Our World: Peter M. Haller, Ulrich Naegele and Susan Berger
Environmental Management: Jens-Uwe Fischer
Timing Is Critical: George Vekinis
Sustainability Facts: Melissa Demartini and Paolo Taticchi
From Customer Profit to Customer Value: Wing Sun Li
Risk Modeling and Capital: Credit Risk (Securitizations): Johannes Wernz
Human Factors in IT Security: Linus Neumann
Understanding Demand-Side-Platforms: Arno Schäfer and Oliver Weiss
Audits and Quality Management Systems (QMS): Marc Helmold
Small Cells: A Critical Assessment: Peter Krah and Tillmann Eckstein
Agile Management: The Secret Weapon to Boost Project Success Rate: Xinwei Cao
Regulations and Laws on Real Estate Agents, Notaries and Cadastres: Michael Schick
Social Innovation and “Surprises” in the Electricity Grid: Jan-Peter Doomernik and Peter Sijde
Road and Destiny Are Not Same: Leading to and Leading in Blockchain Driven Supply Chain: Muhammad Mumtaz Khan
Direct Selling of Renewable Energy Products: Christian Friege
Is Your Purchasing Department Rewarded for Being Bean Counters Or for Delivering Quality?: Guido Quelle
Developing the Future Stories of Companies: Open and Closed Story Worlds: Michael Müller
Reputation in Relationships: Kevin Money, Carola Hillenbrand and Steve Downing