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Management for Professionals

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Measuring the Success of Social Media Presence with Google Analytics: From Clicks to Conversions
Mano Weligodapola and Chathurini Kumarapperuma
The Demand for Counterfeit Trade: Consumer Complicity
Peggy Chaudhry and Alan Zimmerman
Orienteering Race: Position, Direction, Go!
Roger Gutbrod and Christian Wiele
Social
Anurag K. Agarwal
The Intersection of User Experience (UX), Customer Experience (CX), and Brand Experience (BX)
Felix Sand, Anna-Katharina Frison, Pamela Zotz, Andreas Riener and Katharina Holl
Team Transformation—Building Resilience
Nick Shannon and Bruno Frischherz
Curves of System Generations and System Evolution
Isak Bukhman
Value Creation in Platforms
R. Srinivasan
Energy for Capital Creation
Richard Thomas Watson
The Scope of Enterprise Engineering
Theo Janssen
Value Drivers in Revenue ManagementRevenue management
Marc Helmold
Risk Modeling and Capital: Counterparty Credit Risk (“EPE” and “CVA”)
Johannes Wernz
IT-Enabled Value
Steven Haes and Wim Grembergen
Investments Strategy for Stability and Development
Hermut Kormann and Birgit Suberg
In… Agreements We Trust
George Vekinis
CSP, not 007: Integrated Cybersecurity Skills Training
Rüdiger Peusquens
Performance Analysis: DEA
Peter Bogetoft
Driving Successful Implementation
Jim Austin, Judith Bentkover and Laurence Chait
Practical Insights
Feifei Yang
The Corporate Mind
N. K. Singh
Model for Managing Knowledge Workers
Justyna Patalas-Maliszewska
Selecting a PIM System
Jorij Abraham
Managing a Project
Stefano Tonchia
IKEA in China: A “Glocal” Marketing Strategy
Veronica Giunta
Growth
Eric Viardot
Lean Management in the Product Development
Marc Helmold
The “Implementation” Phase
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Addendum: An Introduction to the Concepts of Agile and Scrum
Ondrej Zizlavsky and Eddie Fisher
Optimizing Costs and Efficiency
Stefan Bucher and Carsten Glohr
Awesome Oscillator (AO) and Accelerator Oscillator (AC)
Don K. Mak
Commodity Pricing: Fast, Simple, Intelligent
Andrea Maessen, Bert Sebastian Strasmann and Jan Haemer
Aparna Dutt Sharma on India, Nation Branding and Investment Promotion
Florian Kaefer
Key Performances Indicators (KPI)
Gilad Issar and Liat Ramati Navon
Backtesting
Martin Auer
Operational Risk Management as an Integrated Part of Safety Management Systems
Roland Müller and Christopher Drax
The Families in the Case Studies and Their Business
Laura Hougaz
How to Run IBP: Use Cases
Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran and Alecsandra Dimofte
IT Business Value
Steven De Haes, Anant Joshi, Tim Huygh and Ziggy Van Giel
Lessons Learned
Charles J. Alaimo
Different Shapes of Scrum in the Enterprise
Dominik Maximini
No Innovation Without Quality
Anne Teague
Measure
Stephan Lunau, Renata Meran, Alexander John, Olin Roenpage and Christian Staudter
IP and Start-Ups in the Context of Florianópolis, the Silicon Island of Brazil
Thiago Rafael Ferreira Marques and Andressa Sasaki Vasques Pacheco
Family and Business Family at the Same Time: The Duplicated Family
Arist von Schlippe, Tom A. Rüsen and Torsten Groth
Deliver Solution: Securing Customer Value Creation and Firm Value Capture
Kaj Storbacka and Risto Pennanen
Platform Architecture
R. Srinivasan
Forensics
Stefan Heissner
The Systemic Approach in Project Management
Antonio Bassi
Quality in Projects: Achieving Success through Standards and Transparency
Stephan Kasulke and Jasmin Bensch
Service-Dominant Logic and Service Science as Lenses for Service Productivity
Bo Edvardsson
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