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Management for Professionals

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The Last Frontier: Individual Seat Pricing
Ben Vinod
Applying a Regional Manufacturing Network Analysis for PALFINGER
Martin Friedl
User Experience and Touchpoint Management: A Touchpoint Performance Management Toolkit for the Buyer Journey
Fabienne Halb and Uwe G. Seebacher
Case 38 Newmont Corporation
B. Rajesh Kumar
QWIKCILVER™ and WOOHOO™: Developing a Complementary Platform
R. Srinivasan
Failure in Use of Technology
Hartmut Wandke
Bringing Business Architecture to Life: How to Establish Business Architecture Practices in Your Organization
Christian Schmidt and Daniel Simon
Appendices
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt and Christine Legner
Pricing Process Part 4: Implementation
Frank Frohmann
Cultural Approaches Toward Time in Global Organizations
Joanna Sell
Procurement of Legal Services: How Customers Professionally Procure Legal Services Today
Bruno Mascello
Project Management in International Teams
Ulrich Hoessler, Walter Sponfeldner and Douglas L. Morse
Advancing a New Methodological Process
Bruce Garvey and Adam D. M. Svendsen
Digitalizing Water Bill Payments
Ransford Mensah, Aileen Cater-Steel and Mark Toleman
Appendix 3: A Brief Scrum Overview
Dominik Maximini
Interaction of Lead Management and CRM Along the Customer Journey
Alexander Woelke
Three Pillars of Enlightened Individual Life and Their Realization Through the Practice of Transcendental Meditation
Girish Momaya
Implementation Path of a Data Platform
Xiaodong Ma
Hotel Markets and Development in China
Michael A. Crawford
Hotel Markets and Development in China
Michael A. Crawford
Controlling in Professional Team Sports Organisations
Claudio Kasper
Case XI: Amazon’s DNA: Driving Technology Innovation in the Digital Economy
Xiaoming Zhu
Global Digital Marketing Strategy
Bodo B. Schlegelmilch
Case 41: São Francisco River Basin Project
B Rajesh Kumar
All Systems Coordinated?
Lukas Rieder and Raef Lawson
Roche Holding’s Acquisition of Genentech
B. Rajesh Kumar
Final Remarks
Hartmut Stadtler
Behavioral Economics and CRM: Improved Prediction of Customer Behavior
Herbert Bucheli
Offer Management, Dynamic Pricing, and Order Management
Ben Vinod
Crisis-Driven Digital Transformation: Examining the Online University Triggered by COVID-19
Christian Ravn Haslam, Sabine Madsen and Jeppe Agger Nielsen
Mining the Usability of Process-Oriented Business Software: The Case of the ARIS Designer of Software AG
Tom Thaler, Sabine Norek, Vittorio Angelis, Dirk Maurer, Peter Fettke and Peter Loos
Mission Mastery: Building a Learning Organization in Which There Is Space to Lead
Brian Dive
Innovation Capabilities in the Automotive Aftermarket: Case Study from Automechanika Frankfurt 2022
Anders Leth Villumsen and Claire Croucher Petersen
Warranty Connection
Albert Liao
Purchasing and Supplier Roles
Timothy Adesanya Ibidapo
Digitalization of Information-Intensive Logistics Processes to Reduce Production Lead Times at ENGEL Austria GmbH: Extending Value Stream Mapping with Subject-Oriented Business Process Management
Christoph Moser and Karel Říha
Influence of Revenue Management on the Airline Business Process
Ben Vinod
Case 39 HarborOne Bancorp
B. Rajesh Kumar
Project Support Tools
Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
Value Creation, Capture, and Allocation
Wingsun Li
The Perfect Researcher
Mario Vanhoucke
6G Vision, Performance Metrics, and Innovative ToB Enabling Technologies
Pengfei Sun
Corporate Governance and Control of Innovation Process
Martin Kaschny and Matthias Nolden
Influencer Marketing as a Counterstrategy to the Commoditization of Marketing Communications: A Bibliometric Analysis
Mandy Pick and Marko Sarstedt
Leadership in Transformation: How to Lead in the Digital Era?
Dana Goldhammer
What Kind of Organization and Culture Do Millennials Need?
Hanspeter Zürcher
Airline Pricing: Fare Products, Ancillaries, and Amenities
Ben Vinod
Case 42: Kazan Smart City Project
B Rajesh Kumar
RT-Mart: A Digital and Intelligent Leader in the Retail Industry
Fuming Chen
Documentation of the Simulation ModelSimulation model
Lukas Rieder and Raef Lawson
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