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Management for Professionals

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Hotel Markets and Development in China
Michael A. Crawford
Hotel Markets and Development in China
Michael A. Crawford
Interaction of Lead Management and CRM Along the Customer Journey
Alexander Woelke
Case XI: Amazon’s DNA: Driving Technology Innovation in the Digital Economy
Xiaoming Zhu
Final Remarks
Hartmut Stadtler
All Systems Coordinated?
Lukas Rieder and Raef Lawson
Roche Holding’s Acquisition of Genentech
B. Rajesh Kumar
Global Digital Marketing Strategy
Bodo B. Schlegelmilch
Implementation Path of a Data Platform
Xiaodong Ma
Three Pillars of Enlightened Individual Life and Their Realization Through the Practice of Transcendental Meditation
Girish Momaya
Case 41: São Francisco River Basin Project
B Rajesh Kumar
Behavioral Economics and CRM: Improved Prediction of Customer Behavior
Herbert Bucheli
Crisis-Driven Digital Transformation: Examining the Online University Triggered by COVID-19
Christian Ravn Haslam, Sabine Madsen and Jeppe Agger Nielsen
Mission Mastery: Building a Learning Organization in Which There Is Space to Lead
Brian Dive
Offer Management, Dynamic Pricing, and Order Management
Ben Vinod
Mining the Usability of Process-Oriented Business Software: The Case of the ARIS Designer of Software AG
Tom Thaler, Sabine Norek, Vittorio Angelis, Dirk Maurer, Peter Fettke and Peter Loos
Warranty Connection
Albert Liao
Innovation Capabilities in the Automotive Aftermarket: Case Study from Automechanika Frankfurt 2022
Anders Leth Villumsen and Claire Croucher Petersen
Corporate Governance and Control of Innovation Process
Martin Kaschny and Matthias Nolden
Influencer Marketing as a Counterstrategy to the Commoditization of Marketing Communications: A Bibliometric Analysis
Mandy Pick and Marko Sarstedt
The Perfect Researcher
Mario Vanhoucke
6G Vision, Performance Metrics, and Innovative ToB Enabling Technologies
Pengfei Sun
Leadership in Transformation: How to Lead in the Digital Era?
Dana Goldhammer
Value Creation, Capture, and Allocation
Wingsun Li
Purchasing and Supplier Roles
Timothy Adesanya Ibidapo
Project Support Tools
Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
What Kind of Organization and Culture Do Millennials Need?
Hanspeter Zürcher
Case 39 HarborOne Bancorp
B. Rajesh Kumar
Influence of Revenue Management on the Airline Business Process
Ben Vinod
Digitalization of Information-Intensive Logistics Processes to Reduce Production Lead Times at ENGEL Austria GmbH: Extending Value Stream Mapping with Subject-Oriented Business Process Management
Christoph Moser and Karel Říha
Case 42: Kazan Smart City Project
B Rajesh Kumar
Why Stakeholder Engagement Matters
Robert S. Fleming
Controlling How? Measure, So You Can Manage
Julia Lemmer and Matthias T. Meifert
German Closed-End Funds
Helmut Knepel and Thorsten Voss
Seeking Profits by Enhancing Older Consumer Well-Being
George P. Moschis
RT-Mart: A Digital and Intelligent Leader in the Retail Industry
Fuming Chen
France Telecom SA–Orange PLC Merger
B. Rajesh Kumar
Documentation of the Simulation ModelSimulation model
Lukas Rieder and Raef Lawson
Innovation Scouting: A New Challenge for the Purchasing Function
Richard Calvi, Matti Pihlajamaa and Romaric Servajean-Hilst
Zall Smart Commerce: Intelligent Link Ecology Leads the Transformation Towards Industrial Internet
Pingfeng Liu, Han Gao, Jiaxian Huang and Hongfu Yu
Negotiations in Japan, China and Asia-Pacific
Marc Helmold, Tracy Dathe and Anton Chan
Boosting Marketing and Sales Automation’s Effectiveness: Strategies to Increase Lead Quality
Hannes Huttelmaier and Julia Heigl
Command Center: Setting Up Round-the-Clock Monitoring During Cutover
Joseph Joy
Real Estate Investments, Options, and Strategies in Türkiye
Gizem Ulusoy, Üstün Hatipoğlu, Amani Micheal Uisso and Tuğba Güneş
Engaged Leadership in Volunteer Organizations
Robert S. Fleming
General Aviation Aircraft Manufacturers and Appraisal
Bijan Vasigh and Farshid Azadian
Case 43: Masdar City
B Rajesh Kumar
The Rise of Platform-Based Networks: Outlook for the Real Estate Brokerage Industry
Hui Zuo
The Rise of Platform-Based Networks: Outlook for the Real Estate Brokerage Industry
Hui Zuo
Managing a Business Unit in East Africa: Leadership and Cultural Mediation
David Pahl
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