Management for Professionals

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Human Resource Aspects of Complaint Management: Bernd Stauss and Wolfgang Seidel
SHEIN: How Does the Most Mysterious 10 Billion-Dollar Company in China Achieve Overseas Growth?: Yu Jin
Enabling Flexible Laboratory Processes: Designing the Laboratory Information System of the Future: Christoph Duelli, Robert Keller, Jonas Manderscheid, Andreas Manntz, Maximilian Röglinger and Marco Schmidt
Building a Legal Department in a Metrics-Driven World: A Guide to Finding the Best Candidates for the Legal Departments of the Future: W. Jon Escher
Love as the Fulfillment of Life: Transforming India at Amrita SeRVe: Ayesha Sengupta
How Customer-Led Growth Solve Typical Lead Management Problems of B2B Companies: Thorsten Herrmann
German Real Estate Returns in International Comparison: Daniel Piazolo
Cultivating Digital Transformation at Arcadis: Lieselot Danneels, Stijn Viaene, Joachim Van den Bergh and Carolyn Moore
Structural Equation Modeling: Hao Zhang
The Impact of Emerging Technologies on Intermediaries: Ben Vinod
Data Innovation @ AXA Germany: Journey Towards a Data-Driven Insurer: Alexa Scheffler and Christian Paul Wirths
Improving Short-Term Forecast with Demand Sensing: Ganesh Sankaran, Federico Sasso, Robert Kepczynski and Alessandro Chiaraviglio
Real Estate and Site Separation: Joseph Joy
Communication Policy: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Case 49 StoneX: B. Rajesh Kumar
CRM in the Energy Market: Customer Relationship Management in Commodity Industries Using the Example of an Energy Service Provider: Manuela Künzel and Lutz Lohse
Special Purpose Audit Schemes and Quality Awards: Herfried Kohl
Quality Management: Timothy Adesanya Ibidapo
Buyer-Centric Content Approach: Design Thinking to Market to Humans in the B2B World: Alexandra Ender
Authentic Leadership: Leading with Purpose, Meaning and Core Values: Omowumi Ogunyemi and Kemi Ogunyemi
Evaluation and Fleet Selection Process: Bijan Vasigh and Farshid Azadian
The Market/Your Customers: Timo Wagenblatt
An Integrated Approach to Digital Implementation: TOSC-Model and DPSEC-Circle: Daniel R. A. Schallmo and Christopher A. Williams
Generating Value Through Digitalization: Simple and Digital: Andreas Lischka, Michaela Wolfering-Zoerner and Eva Faust
Project Governance Framework: Michael Knapp
German Office Markets: Andreas Schulten
Business-Friendly Contracting: How Simplification and Visualization Can Help Bring It to Practice: Helena Haapio and Thomas D. Barton
Xtep: Leader of Digital Intelligent Transformation: Fuming Chen
Introducing New Technical Products into the Market: Claudio A. Saavedra
The Method of Simulation by Little Manikins: Isak Bukhman
CSR Case Studies of Selected Blue Chip Companies in Kenya: Peter M. Lewa
Transition Services Agreements (TSAs): Approach to De-risk Divestitures: Joseph Joy
Case 50 Cigna: B. Rajesh Kumar
How to Get Things Done: A Practitioner’s Toolbox: Herfried Kohl
Improve Your Responsiveness with Operational Planning: Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Marketing Renewable Energy in Japan: Jörg Raupach-Sumiya
Circular Economy: Albert Liao
Raising IP Awareness of Start-Ups: A French Perspective: Philippe Borne
Yimidida: The Road to Upgrade the Business Model of LTL Industry from “Block” to “Plane”: Chuanbo Zhu
Predictive Intelligence as a Success Factor in B2B Marketing: Thomas Geiger and Uwe Seebacher
Public Real Estate: Eleonore Pöll
Sales Order Fulfilment: Jörg Thomas Dickersbach and Michael F. Passon
Volkswagen Education Lab: Accelerating the Digital Transformation of Corporate Learning: Mathias Wildgrube, Nils Schaupensteiner and Jan Wehinger
New Horizons in Transformational Leadership: A Vedāntic Perspective on Values-Based Leadership: Satinder Dhiman and Varinder Kumar
Challenges, Lessons and Methods for Developing Values-Based Intrapreneurial Culture: Jakub Kruszelnicki and Henning Breuer
Challenges for HR in the Telecommunications Industry: Competence Transformation Follows Market Change: Steffen Roos and Björn Menden
Managing Environmental Protection Processes via BPM at Deutsche Bahn: Ingo Rau, Iris Rabener, Jürgen Neumann and Svetlana Bloching
Becoming a Data-Driven Company: Christoph Buck, Christopher van Dun, Rocco Huber, Jan Jöhnk and Markus Birkel
Case 51 Paylocity: B. Rajesh Kumar
Improvement Concepts: Timothy Adesanya Ibidapo