Management for Professionals

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Engaging Generation Y: The Millennial Challenge: Svetlana Holt
Service Productivity and Innovation: John Bessant, Claudia Lehmann and Kathrin M. Möslein
OTT Partnering with Telcos: On the Rise: Christian Krämer and Riem Jalajel
Institutional Supports for Commercial Activities: Tracy Dathe, Volker Müller and Marc Helmold
Is Luxury Experience Compatible with CSR?: Wided Batat
IT-Based QM: Marc Helmold
Bell Atlantic- GTE Merger: B. Rajesh Kumar
Finding the Right Influencers, KOLs, and the Sense of Smell: Diana Derval
Legal Tech Will Radically Change the Way SMEs Handle Legal: How SMEs Can Run Legal as Effectively and Professionally as Large Corporations: Sven Alemann
Evolution of Digital Campaign Design and Management: Nils Hachen and Stefan Bardega
Making and Keeping Stakeholders Mindful of CSR: Joan Marques
Failure in Volunteer Work: A Call for Strategic Volunteer Management: Romualdo Ramos and Theo Wehner
Science for System Development and Evolution: Isak Bukhman
Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras: Fredrik Nilsson and Anna-Karin Stockenstrand
Intelligence Ethics: Klaus Solberg Söilen
Managing Customer and Partner Transitions During a Separation: Joseph Joy
Marketing Automation and Customer Loyalty: Janosch Baum
Generations of Change: Henk R. Randau and Olga Medinskaya
Key Learnings: How to Start a Pioneering Business Model?: Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
TBM for Technical Sales: Case Study Manufacturing Industry: Uwe G. Seebacher
Self-Management for Project Managers: Silke Weisweiler, Jürgen Kuhrts, Isabell Braumandl and Ellen Schmid
Can Generative-AI (ChatGPT and Bard) Be Used as Red Team Avatars in Developing Foresight Scenarios?: Bruce Garvey and Adam D. M. Svendsen
Glossary of Management Terms: Marc Helmold
Leadership Beyond the Enterprise: Michael Alznauer
BPR and Automation: Sanjay Mohapatra
Strategic Uses of IP: Applying Learnings from Large Companies to Start-Ups: Sonja London
The Measurement of Capital: Richard Thomas Watson and Saji K. Mathew
Sense of Status, Serious Gaming, and the Future of Work: Diana Derval
Organizational Stress: A Two-Edged Sword: Stephen R. Balzac
Strategy Function: Angel Gavieiro Besteiro
Technical Risk Management: Roman Boutellier and Mareike Heinzen
Case 28 PJT Partners: B. Rajesh Kumar
Conclusion and Outlook: Andreas Graesser
Automotive Aftermarket in the Western Balkans: Opportunities for the Region and the European Automotive Industry: Iris Koleša and Andreja Jaklič
How to Design a Modern Medical Records System: Annegret Junker
Conclusion: Pierre Mora
Leadership and Teamwork: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Resources: Philip Bauer
Going Public and M&A in the German Real Estate Market: Klaus Elmendorff
Updates on the Connection Between Customer Relationship Management and Commoditization: Gustavo Martinez-Lira and Martin Reimann
Corporate Reputation and Stock Market Behavior: Claudia Gabbioneta, Pietro Mazzola and Davide Ravasi
Mission Mastery: The DMA Solution Set: Brian Dive
Infrastructure Cloud Migration: Dongying Hong
Crisis Management and Risk Management in SMEs: Towards an Integrated Early Warning System: Chiara Crovini
How to Look Up When You’re Facedown: The Rising Strong Process in Organizations: Katarina Veselko
Stateless Computing: Michael Missbach, Thorsten Staerk, Cameron Gardiner, Joshua McCloud, Robert Madl, Mark Tempes and George Anderson
Power Tools: Christoph Fuchs and Franziska J. Golenhofen
Leveraging Innovation Based on Effective Process Map Design: Insights from the Case of a European Insurance Company: Monika Malinova and Jan Mendling
Negotiations in the Service Industry: Florian Hummel
Case 24: Jiaozhou Bay Bridge: B Rajesh Kumar