Management for Professionals

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Knowledge Risk Management During Implementation of Open Innovation: Serdal Temel and Wim Vanhaverbeke
Finding the Key to Positive Leadership: Applying Virtue Ethics and Inclusivity: Kerri Cissna and H. Eric Schockman
Negotiation and the Martial Arts, Mastering the Art of Effective Persuasion: The Asian Perspective: Kim Cheng Patrick Low
Growing Experience: From Unconscious Incompetence to Unconscious Competence: Hans-Werner Franz, Christoph Kaletka, Bastian Pelka and Ruggiera Sarcina
Artificial Intelligence Meets Homo Sapiens: Possible Applications and Limits of Artificial Intelligence: Jochen Werne
Lean Management and Pull as Part of the Marketing Strategy: Marc Helmold
Into the Future on the Digital Highway: Dieter Zetsche
The Role of Law in Creating Space for Innovation: An Example from the Healthcare Sector in Germany: Roman Grinblat
Methodology and Results for How to Solve Inter-Client Conflicts During Service Encounters: Xuehua Wang
Lean Management in the Railway Industry: Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
From Collectivism to Individualism: Henk R. Randau and Olga Medinskaya
Case Study on Future Stories: A Narrative Change Process at the Vorarlberger Kinderdorf: Christine Erlach and Michael Müller
Innovative Approaches to Customer Access in the African Informal Markets: Thierry Delahaye
The Lions Driving the Development of Africa: Ebimo Amungo
Corporate Governance: Bharat Vagadia
Case 22: Tengger Desert Solar Park China: B Rajesh Kumar
Spirituality in Management Education for Building Integrated Self: Insights from Sanskrit Scriptures: Pawan Kumar Singh
Making and Keeping Stakeholders Mindful of CSR: Joan Marques
Is Luxury Experience Compatible with CSR?: Wided Batat
Failure in Volunteer Work: A Call for Strategic Volunteer Management: Romualdo Ramos and Theo Wehner
Fields of Application of Artificial Intelligence—Financial Services and Creative Sector: Ralf T. Kreutzer and Marie Sirrenberg
Case VII: Shanghai Ninth People’s Hospital: A Leader in Personalized Healthcare: Xiaoming Zhu
Setting Up a Company in the Life Science Sector: Heinz Bettmann
Dr. Magdalena Florek on Place Marketing and Brand Equity: Florian Kaefer
Marketing Automation: Defining the Organizational Framework: Alexander Mrohs
IT-Based QM: Marc Helmold
Bell Atlantic- GTE Merger: B. Rajesh Kumar
Evolution of Digital Campaign Design and Management: Nils Hachen and Stefan Bardega
Longevity and Success in Family Business: Laura Hougaz
OTT Partnering with Telcos: On the Rise: Christian Krämer and Riem Jalajel
Service Productivity and Innovation: John Bessant, Claudia Lehmann and Kathrin M. Möslein
Institutional Supports for Commercial Activities: Tracy Dathe, Volker Müller and Marc Helmold
Digital Business and Revenue Models: Wingsun Li
Case 23: Millau Viaduct—The Tallest Bridge, France: B Rajesh Kumar
Making Use of Superfast Connectivity: Peter Curwen and Jason Whalley
Lean and Six Sigma: Partners for Quality: Reiner Hutwelker
Finding the Right Influencers, KOLs, and the Sense of Smell: Diana Derval
Legal Tech Will Radically Change the Way SMEs Handle Legal: How SMEs Can Run Legal as Effectively and Professionally as Large Corporations: Sven Alemann
Engaging Generation Y: The Millennial Challenge: Svetlana Holt
Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras: Fredrik Nilsson and Anna-Karin Stockenstrand
Leadership and Teamwork: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
The Measurement of Capital: Richard Thomas Watson and Saji K. Mathew
Key Learnings: How to Start a Pioneering Business Model?: Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Generations of Change: Henk R. Randau and Olga Medinskaya
How to Design a Modern Medical Records System: Annegret Junker
Sense of Status, Serious Gaming, and the Future of Work: Diana Derval
Conclusion: Pierre Mora
Technical Risk Management: Roman Boutellier and Mareike Heinzen
Strategy Function: Angel Gavieiro Besteiro
Self-Management for Project Managers: Silke Weisweiler, Jürgen Kuhrts, Isabell Braumandl and Ellen Schmid