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Management for Professionals

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Measuring Media Corporate Reputations
Grahame Dowling and Warren Weeks
Ethics and Sport Entrepreneurship
Vanessa Ratten
Comprehensive Business Process Management at Siemens: Implementing Business Process Excellence
Bartosz Woliński and Saimir Bala
Sustainable Finance––Integrating Sustainability into Corporate Banking
Laura Maida
What We Can Learn from Corporate Governance
Michael Knapp
Fintech
Vijay Kumar
Paradigm Shift! The Path to Brutal Automation
Lothar Reith
Gaining Insights by Observing Target Customers in Their Natural Environment
Claude Diderich
Economic Capital
Richard Thomas Watson
Getting Ready for Announcement: Kickoff Planning
Joseph Joy
Key Performance Indicators (KPIs): Run Legal with Business Metrics: Will the Legal of the Future Measure Everything It Does?
Christine Pauleau, Christophe Collard and Christophe Roquilly
Conclusions
Gunther Friedl and Horst J. Kayser
Opportunity: NoSQL and Big Data
Thomas Frisendal
Strategic Innovations Create a New World Order
Taco C. R. Someren and Shuhua Someren-Wang
Marketing Information Systems in the Automotive Aftersales Market
Zoran Nikolic
Embedding EAM into strategic planning
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt, Christine Legner and Frank Radeke
Shifting the Burden: When Organizations Become Addicted
Christoph E. Mandl
Conclusion
Manuel C. Solbach
Tales from the Front
Wayne Mullen
Citicorp–Travelers Group Merger
B. Rajesh Kumar
How to Get a 360° Customer View
Steffen Deufel
Industry 4.0 and Artificial Intelligence (AI) in Lean Management
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Exposing a Fata Morgana: The Jungle Excursion
Matthias Kolbusa
Systems for Combating Criminality
Stefan Heissner
The Strategic Importance of Knowledge Transfer in VOs
Sandhya Shekhar
A Good Product Isn’t Enough: You Need a Growth Process
Guido Quelle
Tools in PM
Marc Helmold
Programmatic Brand Advertising
Stephan Noller and Fabien Magalon
Planning and Controlling: The Middle Ground Between “Flying Blind” and “Graveyards of Numbers”
Christian Homburg, Heiko Schäfer and Janna Schneider
“Smart Brain” Installation for a Follow-Up System for Patients
Jia Ke
Case 5: International Space Station
B Rajesh Kumar
The New Mechanics of Success: Win-Win Cycles and Client Value Generation
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Gambling, Crime, Binge Drinking, Drug Use, and Hiring Prostitutes
Douglas Walker
Focusing on Core Competencies and Divestment
Marc Wilczek
Personal Development
Gilad Issar and Liat Ramati Navon
Profit Distribution Policy in Family Enterprises
Hermut Kormann
Theory and Proposition Development for Repeating Rituals and Willingness to Use the Product
Xuehua Wang
Consolidate Gains and Initiate Further Change
Dominik Maximini
Leading Higher Purpose
Sharda S. Nandram
What and How to Monetize Forecasts and Plans
Robert Kepczynski, Alecsandra Ghita, Raghav Jandhyala, Ganesh Sankaran and Andrew Boyle
Case VI: Changing with the Times: AutoNavi’s Autonomous Development
Xiaoming Zhu
Some Sure-Fire Negotiation Techniques and Tactics
Kim Cheng Patrick Low
Industry Expertise and Dynamic Challenges: Perspectives of an Adopted Railwayman
Rüdiger Grube
Shape Culture and Drive Engagement—Real-time Actionable Insights
Rahul Ghatak
Network Coordination
Thomas Friedli, Andreas Mundt and Stefan Thomas
5S Concept in Quality Management
Marc Helmold
Rental Law
Wolfgang Usinger
Making People Happy: The Case of the Walt Disney Company
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Data Governance as Driver of Value Stream Optimization and as Pacemaker for the Digital Transformation
Lars Michael Bollweg
Demystifying Strategic Innovation
Taco C. R. Someren and Shuhua Someren-Wang
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