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Management for Professionals

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TQM and BPR
Sanjay Mohapatra
Competing Models of Success
Michael Alznauer
Personalization in Hospitality
Ben Vinod
Chinese Festivals: Knowing the Roots
Henk R. Randau and Olga Medinskaya
Budgeting Concepts
Ralf T. Kreutzer
Conclusions
Claudio Franzetti
Epidemics: Out of Control
Christoph E. Mandl
Realtime Data Accelerates Online Marketing
Kolja Brosche and Arun Kumar
Summary—Conclusion—Outlook
Gerhard Köhler, Werner Roth and Achim Schmidtmann
Dr. Marta Hereźniak on Place Brand Effectiveness
Florian Kaefer
How to Win the Battle on Innovation?
Taco C. R. Someren and Shuhua Someren-Wang
Forex
Shuai Chen
Creativity
Bernd X. Weis
From Project to IoT Strategy
Andreas Holtschulte
Lean Management in Healthcare and Hospitals
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
People Involvement
Timothy Adesanya Ibidapo
The Future of Global Marketing Strategy
Bodo B. Schlegelmilch
Discussion
Xuehua Wang
Warranty Forecasting
Albert Liao
Marketing Financial Services
George P. Moschis
POP Mart: How to Maximize IP Value in the Field of Art Toy?
Xiaoxia Sun, Yu Jin and Xiaoxin Huang
Cost and Finance
Philip Bauer
Designing Up-Sell Products
Junsong Tian and Jacky Jianrong Chen
Valuable Intersections: Why CSR Requires Mindfulness for Higher Ed Leaders
Morgan R. Clevenger
Social Marketing and Their Related Challenges for the Limited Access for People Living with a Disability: A Serbian Case Study
Ana Vulevic, Dragan Djordjevic, Rui Alexandre Castanho and José Cabezas-Fernández
Determining Outcomes of HRM Practices
Wolfgang Becker, Bianca Brandt and Harald Eggeling
Academic Program
Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Qwest Merger with US West
B. Rajesh Kumar
Millennials in Leadership: An Examination of the Practice-Immediacy Model
Kevin Bottomley and Sylvia Willie Burgess
Case 26: Pan-American Highway
B Rajesh Kumar
Anticipate What Customers Will Do
Louis-Philippe Kerkhove
The Future
Christiane Prange
A3 Thinking
Thomas Pyzdek
Case VIII: First Respond®: A Universal Mutual-Aid Emergency Platform in the Digital Economy
Xiaoming Zhu
Fields of Application of Artificial Intelligence—Security Sector and Military Sector
Ralf T. Kreutzer and Marie Sirrenberg
Cost Break Down and Cost Structure Analysis
Karlheinz Zuerl
GrainGrow: Bringing Innovation in Food Handling
Mathew Tsamenyi and Nana Yaa A. Gyamfi
Human Aspects of Technical Risk Management
Roman Boutellier and Mareike Heinzen
Case 30 Amazon
B. Rajesh Kumar
Payment Collection in International Trade
Eun Sup Lee
Monument Protection and Zoning: Regulations and Public Support from an International Perspective
Wolfgang Maennig
Global Supply Chains
Bodo B. Schlegelmilch
People Analytics Industry Landscape—Has its Time Come?
Rahul Ghatak
Insights from Alibaba’s Digital Transformation
Xiaodong Ma
Digital Strategy
Angel Gavieiro Besteiro
Progress Data
Mario Vanhoucke
Governing the Public—Management to Others
Haibo Hu
Business Banquets
Henk R. Randau and Olga Medinskaya
Strategic and Operational Marketing Plan
Ralf T. Kreutzer
Creating a Digital Consulting Solution for Project Management Assessments at Dr. Kuhl Unternehmensberatung: Development and Initial Demonstration of a Fully Automated Asset-Based Consulting Approach
Volker Nissen, Jochen Kuhl, Hendrik Kräft, Henry Seifert, Jakob Reiter and Jim Eidmann
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