Management for Professionals
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- Global Manufacturing at CLAAS: From a Local-for-Local Structure Toward Network Excellence
- Hendrik Schellmann and Christian Köbke
- Collaborative and Spiritual Inquiry: Positive Leadership in Organizational Change and Higher Education
- Sonya Sharififard, Charles Opong and Asia Ghazi
- Retail Property Markets
- Olaf Petersen
- Sustainability Challenges and the Way Forward in the Tea Industry: The Case of Sri Lanka
- Y. Alahakoon, Mahendra Peiris and Nuwan Gunarathne
- Competitive Revenue Management
- Ben Vinod
- Outlook to SCRM 2030
- Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
- Dr. Stella Kladou on How Culture Impacts City Branding
- Florian Kaefer
- Digital Lead Capturing at Trade Fairs: Understanding the Low-Cost Quick Win Generator
- Boris Ringwald
- Gaz de France Merger with Suez
- B. Rajesh Kumar
- The Role of the Scenario and Its Re-assessment
- Bruce Garvey and Adam D. M. Svendsen
- Balancing Present and Future
- Martin Pfiffner
- UK—Thames Tideway Tunnel
- Abhinav Mittal, Puneet Agrawal and Shuchi Agrawal
- Approaching Digitalization at an SME Manufacturing Service Provider
- Michael Reiner Kamm, Charlotte Wehking, Lena Franziska Kaiser, Markus Otto and Jan vom Brocke
- Five Elements of a Data Platform
- Xiaodong Ma
- The Magic of a New Beginning: A Personnel Development Department Reinvents Itself the Future of HR. Current Developments and a Methodological Approach to Narrative Transformation of HR Identity
- Melanie Gabert
- Business Architectures for Niche-Market Enterprises
- Tom S. Graves
- Key Account Management: The Close Cooperation with Important Customers
- Christian Homburg, Heiko Schäfer and Janna Schneider
- Case 37: Kudankulam Nuclear Power Plant, India
- B Rajesh Kumar
- A Fast Response System: Airline Shopping in an NDC World
- Ben Vinod
- Case 36 Ubiquiti Inc
- B. Rajesh Kumar
- Minding the Strategies: A Progressive Development Model
- Haijun Xia
- Project Business: Proven Partnership in EPC Contract Implementation in Nigeria
- Tim Nippert and Stephan Westhus
- Minding the Strategies: A Progressive Development Model
- Haijun Xia
- Exploiting the Economic Opportunities of the Energy Transition
- Claudia Kemfert
- Consultants: Boon or Bane? Benefit or Burden?
- Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
- Digital Transformation of ABB Through Platforms: The Emergence of Hybrid Architecture in Process Automation
- Johan Sandberg, Jonny Holmström and Kalle Lyytinen
- Cost of Quality (CoQ)
- Timothy Adesanya Ibidapo
- Management Simulation
- Hao Zhang
- Cutover: Getting Ready for the Launch
- Joseph Joy
- The Relevance and Perception of African Business Potentials: German Perspectives and Strategies on Internationalization to Africa
- Tilo Halaszovich and Erik Deitersen
- CSR Case Study: Mitigating Ethics with Companies Investing in Higher Education Relationships
- Morgan R. Clevenger
- Lean for Industry 4.0
- Alexander Tsigkas
- The Future of In-House Legal Departments and Their Impact on the Legal Market: Four Theses for General Counsels, and One for Law Firms
- Markus Hartung and Arne Gärtner
- Driving Process Innovation: The Application of a Role-Based Governance Model at Lufthansa Technik
- Janina Kettenbohrer, Mirko Kloppenburg and Daniel Beimborn
- Decision-Making Intelligence
- Dongying Hong
- Case 38: Boundary Dam Power Station
- B Rajesh Kumar
- Making the Difference for Customers: Three Levers to Achieve Superior Experience in Telco Business!
- Andreas Penkert, Julia Steffens and Sascha Krpanic
- Outlook
- Ralf T. Kreutzer and Marie Sirrenberg
- Exposing Impediments to Insurance Claims Processing
- Robert Andrews, Moe Wynn, Arthur H. M ter Hofstede, Jingxin Xu, Kylie Horton, Paul Taylor and Sue Plunkett-Cole
- Pricing Policy
- Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
- Sanofi–Aventis Merger
- B. Rajesh Kumar
- Identifying Barriers for Digital Transformation in the Public Sector
- Linn Slettum Bjerke-Busch and Arild Aspelund
- Embracing Customers’ Diverse Needs
- Sathit Parniangtong
- Case 37 Salesforce
- B. Rajesh Kumar
- Complementary Business Models
- R. Srinivasan
- Keep in Touch: Evaluating Touchpoint Performance Along the B2B Customer Journey
- Fabienne Halb and Uwe Seebacher
- Sound and Voice Perception, IoT, and the Future of Living
- Diana Derval
- Artificial Intelligence and Emerging Technologies in Hospitality
- Ben Vinod
- Todd Babiak on Meaningful Place Branding and Storytelling
- Florian Kaefer
- Agency Revenue Management
- Ben Vinod