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Management for Professionals

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The Importance of Being Confident: Evidence from a Supply Chain Experiment
Alessandro Ancarani, Carmela Mauro, Giulia Crocco and Florian Schupp
AI Challenge—How Artificial Intelligence Can Be Anchored in a Company
Ralf T. Kreutzer and Marie Sirrenberg
The Industrial Sales Force
Claudio A. Saavedra
Development of Residential Property
Marcus Cieleback
Digital CRM: From Disruption to Business Model
David Laux
How International Student Networks Contribute to Social Innovation in Their Host Country: The Case of DEGIS in Germany
Alexander Ruthemeier, Jonathan Lätsch and Mikalai Vincheuski
How to Build Transformation Path
Robert Kepczynski, Raghav Jandhyala, Ganesh Sankaran and Alecsandra Dimofte
Game Theory
Hao Zhang
Microsoft’s Acquisition of LinkedIn
B. Rajesh Kumar
Future Trends of Corporate Reputation Management
Kerstin Liehr-Gobbers and Christopher Storck
The Success Mind: Building Optimism and Focusing Will
Stephen R. Balzac
Collaborative BPM for Business Transformations in Telecommunications: The Case of “3”
Thomas Karle and Kurt Teichenthaler
Conclusions and Implications
Erik Jannesson, Fredrik Nilsson and Birger Rapp
Conscious and Emotionally Intelligent Engaged Leaders Are Key to Enhanced Organizational Performance
Roger J. Hilton
Complaint-Management Controlling
Bernd Stauss and Wolfgang Seidel
Successful Implementation
Martin Pfiffner
Artificial Intelligence (AI) and Cyber Tools in Marketing and Sales
Marc Helmold
The Five Elements of AI to Leverage Data and Dominate Your Industry
Alexander Thamm
How the Life Sciences Industry Handles IP in Start-ups
Jörg Thomaier
Rounding Out Relationship Management: Trade Shows, Call Centers, Internet
Christian Homburg, Heiko Schäfer and Janna Schneider
How to Attract and Retain Global Careerists: Evidence from Finland
Vesa Suutari, Olivier Wurtz and Christelle Tornikoski
Non-proliferation of Adverse Technologies
Roman Boutellier and Mareike Heinzen
Step 8: Selecting the Target Segment(s)
Sara Dolnicar, Bettina Grün and Friedrich Leisch
Looking at the Life Cycle of Koala, Where is the Next Breakthrough for Cross-Border E-commerce?
Ying Yan, Xiaofeng Shang, Yunxia Feng and Li Zhang
Social Marketing in the General Directorate of Traffic’s Campaign Called “Caminantedigital”
Estela Núñez-Barriopedro
Essential Tool Box
Christoph Fuchs and Franziska J. Golenhofen
Conclusions and Outlook
Susanne Durst and Thomas Henschel
When Does the Future Actually Begin?
Hanspeter Zürcher
Case 29: Ichthys LNG Project
B Rajesh Kumar
The Value Add of Legal Departments in Disputes: Making a Business Case Rather Than Providing Pure Legal Advise
Ulrich Hagel
Between the Ministry and the Multinational
Fenton Sands
System of Standard Solutions
Isak Bukhman
Negotiations in Different Countries
Marc Helmold
Customer Engagement as an Approach to De-Commoditisation
Anna Nauen and Margit Enke
Valuing Internet Stock and Intangible Assets
Wingsun Li
Conclusion or: Where the Road Is Leading
Daniel F. Pinnow
Development in Subsequent Years
Lukas Rieder and Raef Lawson
Accounting and Sports
Tomas Hjelström
Commercial Property Financing
Frank Nickel
The Relationship Between Scrum and Release Planning Activities: An Exploratory Case Study
Michail Theuns, Kevin Vlaanderen and Sjaak Brinkkemper
Corporate Reputation Risk: Creating an Audit Trail
Carl Brønn and Grahame Dowling
What Will Massively Influence the Automation of Marketing and Sales in the Future
Olaf Mörk
Logical Thinking/Creative Thinking
Chihiro Suematsu
The African Lions in a Changing Marketplace
Ebimo Amungo
Driving Renewables: Business Models for the Integration of Renewable Energy and e-Mobility in Europe
Marc Ringel
Lean Management in Project Management
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Dr. Oliver Zöllner on Place Branding in Germany
Florian Kaefer
Case Study: AEGON Religare
Sanjay Mohapatra
Gaining the Edge Through Product-Delivery Services
Sathit Parniangtong
Business Online
Wenya Yang
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