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Management for Professionals

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Human Needs and Values as Guideline for Brands and Their Products
Felix Sand, Anna-Katharina Frison, Pamela Zotz, Andreas Riener and Katharina Holl
Turning Features into Benefits, Luxury Lifestyle, and the Sense of Motion
Diana Derval
Codoon: The Gamification Experience as the Cornerstone of Consumer Loyalty
Yawen He, Huiqin Zhang and Yu Wang
Principles of Complaint Management
Bernd Stauss and Wolfgang Seidel
Neuroscience in Business: Key Protagonists
Argang Ghadiri, Andreas Habermacher and Theo Peters
The Stakeholder Satisfaction
Massimo Pirozzi
The Role of Corporates in Creating a Better Everyday Life with Social Entrepreneurs
Åsa Skogström Feldt
A Regulatory Challenge: The Chinese Stock Market
Henk R. Randau and Olga Medinskaya
Understanding Organizational Culture: Values
N. K. Singh
The Guiding Coalition
Dominik Maximini
Designing Knowledge Management Strategy
Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
My Final Job in the Private Sector: How Earlier Involvement in the GM Decision-Making Process Led to More Effective Use of Market Research
Vincent P. Barabba
Location-based services as Base Factor No. 2 for SoLoMo
Gerrit Heinemann and Christian Gaiser
Digintelligent Commodities
Ye Tian
Five Nations: A Diversity Study
Alex Elwick, Paul Gibbs, Kate Maguire and Alison Scott-Baumann
Recruitment: Attraction, Advertising and Realistic Recruitment
Leigh-ann Onnis
Ethics in an International Context
Stefan H. Vieweg
Consumer-Centric Programmatic Advertising
Oliver Gertz and Deirdre McGlashan
Transforming Organisations Through the Re-authoring Lens and Practices
Chené Swart
Conclusions
Dominik Maximini
Toward an Engagement-Centric Sports Rights Valuation Model: Using Large-Scale Electrodermal Monitoring to Measure and Value Sports Broadcasting
Pedro R. Almeida, Pedro S. Moreira and Joseph D. Timson
Financial Aspects of Carve-Out
Joseph Joy
Virtual and Global Networks
Marc Helmold
Customized and Built to Order: The Case of Dell
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Can Small Earthworms Bring Big Entrepreneurial Opportunities?
Daohai Zhang
Bold Leadership
Charles J. Alaimo
Leadership and Empowerment
Marc Helmold
Innovations Through Networks: Turning Strategic Suppliers into Innovation Partners
Nils Urbach and Frederik Ahlemann
Learning from the Operational Practices of Sustainable Companies
Eric Viardot
Industrialization in IT and Traditional Industries: Similarities and Differences
Katharina Grimme and Peter Kreutter
Real-Time Analytics
Fady A. Harfoush
The Metathinking Framework
Nick Shannon and Bruno Frischherz
Aligning Evolutionary Principles with Market Dynamics
Klaus Solberg Söilen
Innovation Policies in China, the USA, and the EU
Taco C. R. Someren and Shuhua Someren-Wang
Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus
Soumit Sain and Silvio Wilde
Excellence in Action
Flevy Lasrado
Step 4: Exploring Data
Sara Dolnicar, Bettina Grün and Friedrich Leisch
How AI Can Help Avoid Catastrophic Overload of Healthcare System in Times of a Worldwide Pandemic
Johannes Nagele and Alexander Thamm
Board–Management Collaboration Case
Harry Korine
Dr. Andrea Lucarelli on the Politics of Place Branding
Florian Kaefer
Be Disruptive... But Don’t Disrupt!
George Vekinis
Business Secrets Increase Asset Value
Graham Bell, Véronique Chapuis-Thuault, André Gorius, Aldona Kapacinskaite, Pierre Ollivier, Katarína Račková and Philippe Simon
Innovation in the Operations
Gilad Issar and Liat Ramati Navon
The Perspective of Needs
Lefei Li
Forecasting
Mario Vanhoucke
Stages of System Evolution
Isak Bukhman
Performance Management in Operations Management
Marc Helmold
Corporate Ambition
Hubert Rampersad and Saleh Hussain
Pricing and Subsidies
R. Srinivasan
Mining IP: A Story of Start-Ups in the Global Mining Industry
Dallas L. Wilkinson and John Walker
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