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Management for Professionals

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Stages of System Evolution
Isak Bukhman
Culture and Communication
Chitra Sharma
Establishment of a Central Process Governance Organization Combined with Operational Process Improvements
Christian Czarnecki
Managing Quality
Timothy Adesanya Ibidapo
The Perspective of Needs
Lefei Li
Board–Management Collaboration Case
Harry Korine
Be Disruptive... But Don’t Disrupt!
George Vekinis
Dr. Andrea Lucarelli on the Politics of Place Branding
Florian Kaefer
DowDuPont Merger
B. Rajesh Kumar
Mediation Techniques
Stephan Proksch
Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus
Soumit Sain and Silvio Wilde
Excellence in Action
Flevy Lasrado
Business/IT Alignment
Steven De Haes, Anant Joshi, Tim Huygh and Ziggy Van Giel
The Cloud in Practice
Frank Strecker and Jörn Kellermann
Exponential Moving Average
Don K. Mak
Costs and Benefits of Risk Management
Andreas Wittmer
Innovation Policies in China, the USA, and the EU
Taco C. R. Someren and Shuhua Someren-Wang
Business Secrets Increase Asset Value
Graham Bell, Véronique Chapuis-Thuault, André Gorius, Aldona Kapacinskaite, Pierre Ollivier, Katarína Račková and Philippe Simon
Innovation in the Operations
Gilad Issar and Liat Ramati Navon
How AI Can Help Avoid Catastrophic Overload of Healthcare System in Times of a Worldwide Pandemic
Johannes Nagele and Alexander Thamm
Social CRM: Tools and Functionalities
Rainer Alt and Olaf Reinhold
Third Element of Strategy—Team, Processes, and Governance
Prakash Sah
Merchandize Business
Manuel C. Solbach
Leadership and Empowerment
Marc Helmold
Learning from the Operational Practices of Sustainable Companies
Eric Viardot
Innovations Through Networks: Turning Strategic Suppliers into Innovation Partners
Nils Urbach and Frederik Ahlemann
Exploring the Real Work of Social Change: Seven Questions that Keep Us Awake
Doug Reeler
Sustainable development of housing finance markets – An international perspective after the crisis
Friedemann Roy
Cost to Serve and Customer Selection
Wing Sun Li
Step 4: Exploring Data
Sara Dolnicar, Bettina Grün and Friedrich Leisch
Personal Business Experience
Arun Kohli
Corporate Ambition
Hubert Rampersad and Saleh Hussain
Power of GEMBA
Qizhang Liu and Motoka Mouri
How Management Control Affects the Implementation of Strategies in a Decentralized Organization: Focus on Formal and Informal Control in the Case of Atlas Copco
Klas Sundberg
Numerical Optimization of Control Parameters Along a PCS Engineering Process
Christoph Karrer
Trends Towards Servitisation
Andy Neely
From Differentiation to Integration
Theresia Olsson Neve
Strategy and Asia Pacific Futures
Luke Laan and Janson Yap
Internationalizing the RMB
Henk R. Randau and Olga Medinskaya
The Key Issues of the Family Enterprise’s Strategy
Hermut Kormann
Confusing Stocks with Flows: The Carbon Credit Fallacy
Christoph E. Mandl
Multi-touch Attribution and Unified Measurement
Sascha Stürze, Markus Hoyer, Claudio Righetti and Matthias Rasztar
Augmented Reality Using ViXAssist and HoloLens 2 for Automotive Service and Maintenance
Henry Chow
Phase 3: Segment Channels and Partners
Livio Moretti
The Impact of the Novel Coronavirus Outbreak on the Development of Digital Economy in Commodity Countries
Galimkair Mutanov and Aziza Zhuparova
RenDanHeYi Versus the Silicon Valley Model
Annika Steiber
The German Security Market: Searching for the Complete Peace-of-Mind Service
Markus a Campo, Henning Dransfeld and Frank Heuer
Diffusion of New Technologies
Roman Boutellier and Mareike Heinzen
Competence Development and Personnel Selection in Dynastic Business Families
Tom A. Rüsen, Heiko Kleve and Arist von Schlippe
Business Models
Bernd X. Weis
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