Management for Professionals

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Customized and Built to Order: The Case of Dell: Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Toward an Engagement-Centric Sports Rights Valuation Model: Using Large-Scale Electrodermal Monitoring to Measure and Value Sports Broadcasting: Pedro R. Almeida, Pedro S. Moreira and Joseph D. Timson
Warranty Plan: Albert Liao
Codoon: The Gamification Experience as the Cornerstone of Consumer Loyalty: Yawen He, Huiqin Zhang and Yu Wang
Failures of Workplaces in Multiple Competitive Cultures: Gilbert W. Fairholm
Autonomic Business in the Real World: Christos Voudouris
Designing Knowledge Management Strategy: Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
Mining IP: A Story of Start-Ups in the Global Mining Industry: Dallas L. Wilkinson and John Walker
Pricing and Subsidies: R. Srinivasan
The German City System: Guido Spars and Inès-Caroline Naismith
How to Empower Employees for Innovation?: Aurelia Engelsberger
Business Secrets Increase Asset Value: Graham Bell, Véronique Chapuis-Thuault, André Gorius, Aldona Kapacinskaite, Pierre Ollivier, Katarína Račková and Philippe Simon
Crystal Lake Fisheries—II: Vishnuprasad Nagadevara
Active Sourcing Strategies: Armin Trost
Cost to Serve and Customer Selection: Wing Sun Li
Exploring the Real Work of Social Change: Seven Questions that Keep Us Awake: Doug Reeler
Sustainable development of housing finance markets – An international perspective after the crisis: Friedemann Roy
Excellence in Action: Flevy Lasrado
Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus: Soumit Sain and Silvio Wilde
Merchandize Business: Manuel C. Solbach
Innovation Policies in China, the USA, and the EU: Taco C. R. Someren and Shuhua Someren-Wang
The Perspective of Needs: Lefei Li
Corporate Ambition: Hubert Rampersad and Saleh Hussain
Innovation in the Operations: Gilad Issar and Liat Ramati Navon
Stages of System Evolution: Isak Bukhman
Performance Management in Operations Management: Marc Helmold
Industrialization in IT and Traditional Industries: Similarities and Differences: Katharina Grimme and Peter Kreutter
Real-Time Analytics: Fady A. Harfoush
The Metathinking Framework: Nick Shannon and Bruno Frischherz
Forecasting: Mario Vanhoucke
Establishment of a Central Process Governance Organization Combined with Operational Process Improvements: Christian Czarnecki
Managing Quality: Timothy Adesanya Ibidapo
Culture and Communication: Chitra Sharma
Social CRM: Tools and Functionalities: Rainer Alt and Olaf Reinhold
Third Element of Strategy—Team, Processes, and Governance: Prakash Sah
Personal Business Experience: Arun Kohli
Innovations Through Networks: Turning Strategic Suppliers into Innovation Partners: Nils Urbach and Frederik Ahlemann
Learning from the Operational Practices of Sustainable Companies: Eric Viardot
Leadership and Empowerment: Marc Helmold
How AI Can Help Avoid Catastrophic Overload of Healthcare System in Times of a Worldwide Pandemic: Johannes Nagele and Alexander Thamm
DowDuPont Merger: B. Rajesh Kumar
Mediation Techniques: Stephan Proksch
Step 4: Exploring Data: Sara Dolnicar, Bettina Grün and Friedrich Leisch
Be Disruptive... But Don’t Disrupt!: George Vekinis
Dr. Andrea Lucarelli on the Politics of Place Branding: Florian Kaefer
Board–Management Collaboration Case: Harry Korine
Business/IT Alignment: Steven De Haes, Anant Joshi, Tim Huygh and Ziggy Van Giel
The Cloud in Practice: Frank Strecker and Jörn Kellermann
Exponential Moving Average: Don K. Mak
Costs and Benefits of Risk Management: Andreas Wittmer