Management for Professionals

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Pricing and Subsidies: R. Srinivasan
Mining IP: A Story of Start-Ups in the Global Mining Industry: Dallas L. Wilkinson and John Walker
Performance Management in Operations Management: Marc Helmold
Stages of System Evolution: Isak Bukhman
Forecasting: Mario Vanhoucke
Social CRM: Tools and Functionalities: Rainer Alt and Olaf Reinhold
Third Element of Strategy—Team, Processes, and Governance: Prakash Sah
Excellence in Action: Flevy Lasrado
Soft Skills Within Customer Knowledge Management and Their Impact on Customer Focus: Soumit Sain and Silvio Wilde
Costs and Benefits of Risk Management: Andreas Wittmer
Business/IT Alignment: Steven De Haes, Anant Joshi, Tim Huygh and Ziggy Van Giel
The Cloud in Practice: Frank Strecker and Jörn Kellermann
Exponential Moving Average: Don K. Mak
Personal Business Experience: Arun Kohli
Culture and Communication: Chitra Sharma
Establishment of a Central Process Governance Organization Combined with Operational Process Improvements: Christian Czarnecki
Managing Quality: Timothy Adesanya Ibidapo
Innovation Policies in China, the USA, and the EU: Taco C. R. Someren and Shuhua Someren-Wang
Exploring the Real Work of Social Change: Seven Questions that Keep Us Awake: Doug Reeler
Cost to Serve and Customer Selection: Wing Sun Li
Sustainable development of housing finance markets – An international perspective after the crisis: Friedemann Roy
Step 4: Exploring Data: Sara Dolnicar, Bettina Grün and Friedrich Leisch
Be Disruptive... But Don’t Disrupt!: George Vekinis
Dr. Andrea Lucarelli on the Politics of Place Branding: Florian Kaefer
Board–Management Collaboration Case: Harry Korine
Crystal Lake Fisheries—II: Vishnuprasad Nagadevara
Real-Time Analytics: Fady A. Harfoush
The Metathinking Framework: Nick Shannon and Bruno Frischherz
Industrialization in IT and Traditional Industries: Similarities and Differences: Katharina Grimme and Peter Kreutter
How AI Can Help Avoid Catastrophic Overload of Healthcare System in Times of a Worldwide Pandemic: Johannes Nagele and Alexander Thamm
Active Sourcing Strategies: Armin Trost
The Perspective of Needs: Lefei Li
Corporate Ambition: Hubert Rampersad and Saleh Hussain
Learning from the Operational Practices of Sustainable Companies: Eric Viardot
Leadership and Empowerment: Marc Helmold
Innovations Through Networks: Turning Strategic Suppliers into Innovation Partners: Nils Urbach and Frederik Ahlemann
Innovation in the Operations: Gilad Issar and Liat Ramati Navon
Digital Technologies for Ordering and Delivering Fashion: How Baur Integrates the Customer’s Point of View: Daniel Baier, Alexandra Rese, Nikita Nonenmacher, Steve Treybig and Benjamin Bressem
The German City System: Guido Spars and Inès-Caroline Naismith
Internationalizing the RMB: Henk R. Randau and Olga Medinskaya
Case 8 ACM Research: B. Rajesh Kumar
The Art of Natural Leadership: Michael Alznauer
Strategy and Asia Pacific Futures: Luke Laan and Janson Yap
From Differentiation to Integration: Theresia Olsson Neve
Starting the Project: C.-Andreas Dalluege and John Stephen Gary Wells
The Key Issues of the Family Enterprise’s Strategy: Hermut Kormann
Confusing Stocks with Flows: The Carbon Credit Fallacy: Christoph E. Mandl
Augmented Reality Using ViXAssist and HoloLens 2 for Automotive Service and Maintenance: Henry Chow
Multi-touch Attribution and Unified Measurement: Sascha Stürze, Markus Hoyer, Claudio Righetti and Matthias Rasztar
Strategic Sourcing: The Supplier Strategy: Sathit Parniangtong