Management for Professionals

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The Resilience of Family Firms During Crisis: Börje Boers, Thomas Henschel and Maria Stellmacher
5G+ Smart Manufacturing: Pengfei Sun
Creating Global Product and Service Offerings: Bodo B. Schlegelmilch
Balancing Global Synergies and Local Responsiveness: Bodo B. Schlegelmilch
Case V: Alibaba: A Decade-Long Road to Financial Services: Xiaoming Zhu
Generate Quick Wins: Dominik Maximini
The Importance of a Focused and Standardized Operating Model in Managing Digital Customer Engagement: Lukas Trautner
Shengdu Home Furnishings Co., Ltd.: A Hero Walks Against the Wind: Hua Cheng
Stations AR Simulated Digital Twin: Darren Ackers
A Framework of Figures for the Sales Strategy: Targets and Resources: Christian Homburg, Heiko Schäfer and Janna Schneider
The Counterculture of Silicon Valley: Steffan Heuer
Some Final Thoughts: Charles J. Alaimo
Service Marketing and Service Sales Management: Marc Helmold
Success Through Consistent Strategy: How Does Scania’s Management Control Matter?: Nils-Göran Olve
Information: Moshe Kress
Complaint Stimulation: Bernd Stauss and Wolfgang Seidel
Properties of Indicators: Fiorenzo Franceschini, Maurizio Galetto and Domenico Maisano
Managing Continuous Innovation: Annika Steiber
Organisational and Personnel Development Tools in the Neuroscience Spotlight: Argang Ghadiri, Andreas Habermacher and Theo Peters
Pirates, Pioneers, Innovators and Imitators: Roman Boutellier and Mareike Heinzen
Bikes or Drones to the Consumer: The Logistical Challenge of the Last Mile: Carlos Cordon, Pau Garcia-Milà, Teresa Ferreiro Vilarino and Pablo Caballero
On Corporate Innovation: Victor Paraschiv
Frontier Analysis with DEA: Kenneth Moore
Strength-Based Deployment: Hermann Troger
Grant Funding: Tom Harris
Learning: Mario Vanhoucke
Project Coaching: An Effective Means for Successful Projects: Monika Wastian, Brigitte Dost-Tauschl and Isabell Braumandl
The Use of Antipiracy Marketing Techniques to Educate the Consumer: Peggy Chaudhry and Alan Zimmerman
Social Marketing Applied to HIV/AIDS Prevention: The Case of a Five-Year Governmental Response in Portugal: Beatriz Casais, João F. Proença and Henrique Barros
It’s About Trust: The IT Department’s Role in a Digital Organisation: Why Techies May Be the New Communications Team: Wayne Pales
Using Blockchain to Coordinate Federal Processes: The Case of Germany’s Federal Office for Migration and Refugees: Julia Amend, Christopher Dun, Gilbert Fridgen, Franziska Köhler, Alexander Rieger, Alexander Stohr and Annette Wenninger
Making Progress with the Round Table: The Jungle Express: Matthias Kolbusa
Conceptual Developments in Change Management and Organizational Culture: Martin Kupiek
Digitalization as a Risk: Security and Business Continuity Management Are Central Cross-Divisional Functions of the Company: Nils Urbach and Frederik Ahlemann
The Relevance of Customer Insights for a Shift to a Circular Business Model: Florian Hameister
Valuation Methods for IP: Gio Wiederhold
Network Configuration: Thomas Friedli, Andreas Mundt and Stefan Thomas
A Basic Comprehensive Accounting Package for Musharakah: Consolidation of Islamic and Conventional Practices: Umar Habibu Umar
Study of the Level of Risk and Safety Management System Implementation in Practice: Andreas Wittmer and Christopher Drax
The Software Sustainability Audit: Roger Gutbrod and Christian Wiele
Investigation of the Push/Pull Integration: Christoph Karrer
Customizations: K. Ganesh, Sanjay Mohapatra, S. P. Anbuudayasankar and P. Sivakumar
Acquisitions by Pfizer: B. Rajesh Kumar
5S Concept: Muda (無駄), Muri (無理) and Mura (斑): Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Express Delivery: Sustainable Advantage Through Corporate Social Responsibility: Qizhang Liu and Chung-Piaw Teo
Process Innovation with Disruptive Technology in Auto Insurance: Lessons Learned from a Smartphone-Based Insurance Telematics Initiative: Jens Ohlsson, Peter Händel, Shengnan Han and Richard Welch
Holistic Leadership: A New Paradigm for Fulfilled Leaders: Satinder Dhiman
Price Negotiations in Commodity Markets: Markus Voeth and Uta Herbst
This Is How Lead Community Fundraising Works: The Multi-cycle: Linda Mareen Neugebauer and Irene Zanko
Automation and Social Selling, Can It Work?: Philipp Schmid