Management for Professionals

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The Organization of Data Warehouse Activities: Federico Rajola
The Power of Corporate Purpose: Pekka Aula and Jouni Heinonen
Objects: Richard Thomas Watson
Service Sales: Moritz Classen
Designing the Lean Intervention: Ganesh Mahadevan and Kalyana C. Chejarla
Software Product Management and Agile Software Development: Conflicts and Solutions: Hans-Bernd Kittlaus
Intrapreneurial Team Freedom: Sharda S. Nandram
Nine to Five: Martin Auer
Negotiations in Different Cultures and Internationalization: Tracy Dathe and Marc Helmold
Case V: Alibaba: A Decade-Long Road to Financial Services: Xiaoming Zhu
Generate Quick Wins: Dominik Maximini
Change and Configuration Management: Michael Missbach, Josef Stelzel, Cameron Gardiner, George Anderson and Mark Tempes
Creating Global Product and Service Offerings: Bodo B. Schlegelmilch
Balancing Global Synergies and Local Responsiveness: Bodo B. Schlegelmilch
The Co-creation Process: Georg Michalik
Effective Coaching: Arun Kohli
A Number of Cases: Theo Janssen
TRM for ServicesServices: Marc Helmold
Case 11 AppFolio: B. Rajesh Kumar
Different Starting Points: Dominik Maximini
Leadership in the Operations: Gilad Issar and Liat Ramati Navon
High Risk: China’s Real Estate: Henk R. Randau and Olga Medinskaya
Concept Mapping and the Next Generation IT Paradigms: Thomas Frisendal
Financial Competence on the Board Case: Peter Leibfried
Service Marketing and Service Sales Management: Marc Helmold
Building the Arsenal: Setting Up an Effective Separation Team and Governance: Joseph Joy
Filippa K’s Fashion Manifest: Long Lasting Simplicity: Elin Larsson
Some Final Thoughts: Charles J. Alaimo
Organisational Transformation—Going Digital: Nick Shannon and Bruno Frischherz
Moving Averages Convergence-Divergence and Its Histogram: Don K. Mak
Automation and Social Selling, Can It Work?: Philipp Schmid
Conceptual Developments in Change Management and Organizational Culture: Martin Kupiek
Network Configuration: Thomas Friedli, Andreas Mundt and Stefan Thomas
Complaint Stimulation: Bernd Stauss and Wolfgang Seidel
Success Through Consistent Strategy: How Does Scania’s Management Control Matter?: Nils-Göran Olve
Information: Moshe Kress
Pirates, Pioneers, Innovators and Imitators: Roman Boutellier and Mareike Heinzen
Strength-Based Deployment: Hermann Troger
Bikes or Drones to the Consumer: The Logistical Challenge of the Last Mile: Carlos Cordon, Pau Garcia-Milà, Teresa Ferreiro Vilarino and Pablo Caballero
On Corporate Innovation: Victor Paraschiv
Enhancing the Online Shopping Experience with Virtual Reality and Augmented Reality Videos: H. M. Udanee Sachithra Rathnayake Samarasinghe, Umesha Dabare and Ranitha Sachinthana Weerarathna
Frontier Analysis with DEA: Kenneth Moore
Grant Funding: Tom Harris
Price Negotiations in Commodity Markets: Markus Voeth and Uta Herbst
The Relevance of Customer Insights for a Shift to a Circular Business Model: Florian Hameister
Social Marketing Applied to HIV/AIDS Prevention: The Case of a Five-Year Governmental Response in Portugal: Beatriz Casais, João F. Proença and Henrique Barros
Direct, Indirect, and Multiple Channels: Gary L. Frazier
It’s About Trust: The IT Department’s Role in a Digital Organisation: Why Techies May Be the New Communications Team: Wayne Pales
Using Blockchain to Coordinate Federal Processes: The Case of Germany’s Federal Office for Migration and Refugees: Julia Amend, Christopher Dun, Gilbert Fridgen, Franziska Köhler, Alexander Rieger, Alexander Stohr and Annette Wenninger
Making Progress with the Round Table: The Jungle Express: Matthias Kolbusa