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Management for Professionals

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Editorial to Managing Industrial Services: Insights from Practice
Thomas Friedli and Philipp Osterrieder
The Visual Network Model
Moshe Kress
Drivers for Changes in the Evidence Generating Network for Biopharmaceuticals: The Impact of the COVID Pandemic
Chyn Wee and Matthias Mahn
Successful Reorganisation (I): Systemic Change Frameworks
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Regeneration: A World that Works for Everyone!
Marc Buckley
From Customer Service to Customer Experience: The Drivers, Risks and Opportunities of Digital Transformation
Lumir Boureanu
Marketing Strategy in China
Tracy Dathe, Volker Müller and Marc Helmold
Investing in India
Anurag K. Agarwal
Promoting Cultural Awareness: A Means of Managing Global Diversity
Doirean Wilson
The Future of Work
Lyle Yorks, Amy Lui Abel and Denise Rotatori
Organizational Capital
Richard Thomas Watson
This Works in Lead Community Fundraising: More Than 20 International Examples
Linda Mareen Neugebauer and Irene Zanko
What’s the Big Idea? The Crossroads Between Investment and IP
David Durand and Cédrick Mulcair
Software Contradictions
Isak Bukhman
Agile Design and Implementation of Digital Offerings: Holistically Realizing Customer Goals, Business Requirements, and Technical Implementation
Glenn Oberholzer and Sandro Ruberti
Technical Due Diligence
Sebastian Reich
To Whom Should Digitalization Be Empowered?
Xiaodong Ma
The Creation of an Entrepreneurial Enterprise
Laura Hougaz
Archetypes and Colours: Findings of a Quantitative Study and Their Relevance for Start-Up Brands
Jens U. Pätzmann and Claudius Kübler
Better Alternatives to Performance Appraisal in an Agile Context
Armin Trost
Industrial Smart Services Facilitated by the Heidelberg Cloud
Tom Oelsner
New Service with Digintelligence
Dongying Hong
Team Work and its Development
Gilad Issar and Liat Ramati Navon
Main Benefits and Organizational Impacts of CRM Within the Bank
Federico Rajola
Managed Services: A Case of Business Process Transformation?
Chitra Sharma
Mattel’s Second Attempt to Crack the Chinese Market: Will China Embrace the American Barbie Doll This Time?
Britt Kühne
Open Source Medical Devices for Innovation, Education and Global Health: Case Study of Open Source Magnetic Resonance Imaging
Lukas Winter, Ruben Pellicer-Guridi, Lionel Broche, Simone A. Winkler, Henning M. Reimann, Haopeng Han, Felix Arndt, Russ Hodge, Süleyman Günyar, Manuel Moritz, Kate Michi Ettinger, Olivier Fresnoye, Thoralf Niendorf and Mehdi Benchoufi
Outlook
Bernd Heesen
Agile for Mechatronics and Hardware
Christoph Fuchs and Franziska J. Golenhofen
Investments in Work-Life-Balance Pay Off
Manfred Bührmann
Cost-Effective and Eco-Friendly Fire Investigation Training Using Photorealistic Interactive Room Scale Virtual Reality
Bradley Friend Woodward
Sales Channels and Sales Partners
Marc Helmold
Case Study: Narrative Knowledge Transfer with Leaving Experts
Christine Erlach and Michael Müller
Reverse Logistics and Supply Management Logistics
Marc Helmold and Brian Terry
Acquisitions by Royal Dutch Shell
B. Rajesh Kumar
What Germany’s Amended Tenancy Laws Do and What They Don’t
Michael Schick
Escalation: The Strength of Fear
Christoph E. Mandl
Operations of the TV Series Hua Qian Gu
Jingzhao Yang
The Most Effective Strategies for Blocking Growth
Guido Quelle
Standardization and Customization
Liu Qizhang and Mark Goh
PYPR—On Your Mark, Get Set and Go Toward Software Product Management Excellence
Timo Wagenblatt
Case Study: Developing Cloud Computing Strategy for Dabur
Sanjay Mohapatra and Laxmikant Lokhande
Professional Executive Search for Family Enterprises
Hermut Kormann and Birgit Suberg
Overview of Part II
Douglas Walker
Ecosystem Leverage
Albert Ferdinand Aalders
Business Intelligence: The Structured Part
Peter Til
Positive Project Management Teams
Joanne Lyubovnikova and Michael A. West
A Successful Festival for Kids in Győr
Ida Ercsey
Tax Framework for Investing by Asset Classes
Joachim Krämer
Blockchain Cryptography: Part 2
Daniel Hellwig, Goran Karlic and Arnd Huchzermeier
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