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Management for Professionals

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Governing the Public—Management to Others
Haibo Hu
Case VIII: First Respond®: A Universal Mutual-Aid Emergency Platform in the Digital Economy
Xiaoming Zhu
Putting the Pieces Together
Sandhya Shekhar
Creating a Digital Consulting Solution for Project Management Assessments at Dr. Kuhl Unternehmensberatung: Development and Initial Demonstration of a Fully Automated Asset-Based Consulting Approach
Volker Nissen, Jochen Kuhl, Hendrik Kräft, Henry Seifert, Jakob Reiter and Jim Eidmann
Fields of Application of Artificial Intelligence—Security Sector and Military Sector
Ralf T. Kreutzer and Marie Sirrenberg
Cost Break Down and Cost Structure Analysis
Karlheinz Zuerl
Making the Organization Understandable (Step VII)
Martin Pfiffner
GrainGrow: Bringing Innovation in Food Handling
Mathew Tsamenyi and Nana Yaa A. Gyamfi
Human Aspects of Technical Risk Management
Roman Boutellier and Mareike Heinzen
Monument Protection and Zoning: Regulations and Public Support from an International Perspective
Wolfgang Maennig
Progress Data
Mario Vanhoucke
Case 30 Amazon
B. Rajesh Kumar
The Value of Everything: How to Measure and Deliver Legal Value?
Jan Geert Meents and Stephen Allen
Effectively Modeling Your Architecture
Gerben Wierda
E-facilitating: How to Make Digital Learning Possible for Every Learner
Hans-Werner Franz, Christoph Kaletka, Bastian Pelka and Ruggiera Sarcina
Ethical AI Implementation
Stefan H. Vieweg
Managing the Supply Chain in Africa: The Role of Innovative Technologies in National and International Logistics
Simon Züfle and Phanuel Wunu
Digitalization of Touchpoints
Wenya Yang
Marketing Automation for Tobacco Companies
Tobias Voigt
Bridging Cultures in Everyday Life
Peter M. Haller, Ulrich Naegele and Susan Berger
Case 27: Port of Shanghai
B Rajesh Kumar
Dr. Martin Boisen on Place Brand Management
Florian Kaefer
Get Started!
Dominik Maximini
Governance Where It Belongs: Control Self-Assessment
Roger Gutbrod and Christian Wiele
Product Development
Timo Wagenblatt
A Two-Sided Approach for Digital Innovation at SCHOTT
Anna-Maria Oberländer, Bastian Stahl, Laura Watkowski, Sabrina Braadt and Peter Scherer
People, adoption and introduction of EAM
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt, Christine Legner, Kunal Mohan and Daniel Schäfczuk
Sustainable Food Production in Serbia, an Exploration of Discourse/Practice in Early 2020s
Milan Todorovic
Negotiations in Project Management
Marc Helmold
Substance–Field Modeling and Analysis
Isak Bukhman
Mindfulness and Spirituality: An Enhanced Leadership Perspective
Kanti Mohan Saini and Orneita Burton
Handling Knowledge Risk Management Supported by ISO Standards
Frank Herdmann
Marketing Automation: Exploring the Process Model for Implementation
Lutz Klaus
Lean Management in Higher Education (LHE)
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Deadlock Breaking and Concession Making
Kim Cheng Patrick Low
Summary and Conclusions
Xuehua Wang
Low-Cost Carriers and Impacts on Revenue Management
Ben Vinod
Harnessing the Power of Games for Innovation in the Life Sciences
Avo Schönbohm, Tanawat Vongsurbchart and Kan Teerasatienspon
The Embodied Inter-be(com)ing of Spirituality: The In-Between as Spiritual Sphere in Practically Wise Organizations
Wendelin Küpers
WorldCom’s Acquisition of MCI
B. Rajesh Kumar
Effect on the National Economy
Gio Wiederhold
Failure in Public Institutions: Characteristics of Organizational Culture in the Military
Martin Elbe
Future of Work
Vijay Kumar
Enhancing the Customer Journey with Digital Self-Services
Christoph Tienken, Jonathan Rösler and Thomas Friedli
Change Management Tools
Ralf T. Kreutzer
Implementing a Digital Strategy through Business Process Management
César A. L. Oliveira, Ricardo M. F. Lima and Hajo A. Reijers
Building Resilience: Pillars of Workforce Agility at Organizational and Individual Levels in SMEs
Karin Reinhold
Conclusion: Governance and Management in the 21st Century
Christoph E. Mandl
Appendix 1: Why John Kotter’s Model Was Chosen
Dominik Maximini
Social Concepts: Mianzi and Guanxi
Henk R. Randau and Olga Medinskaya
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