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Management for Professionals

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Business Banquets
Henk R. Randau and Olga Medinskaya
Creating a Digital Consulting Solution for Project Management Assessments at Dr. Kuhl Unternehmensberatung: Development and Initial Demonstration of a Fully Automated Asset-Based Consulting Approach
Volker Nissen, Jochen Kuhl, Hendrik Kräft, Henry Seifert, Jakob Reiter and Jim Eidmann
Putting the Pieces Together
Sandhya Shekhar
Case VIII: First Respond®: A Universal Mutual-Aid Emergency Platform in the Digital Economy
Xiaoming Zhu
Effectively Modeling Your Architecture
Gerben Wierda
Governance Where It Belongs: Control Self-Assessment
Roger Gutbrod and Christian Wiele
Product Development
Timo Wagenblatt
Bridging Cultures in Everyday Life
Peter M. Haller, Ulrich Naegele and Susan Berger
Marketing Automation for Tobacco Companies
Tobias Voigt
Digitalization of Touchpoints
Wenya Yang
Managing the Supply Chain in Africa: The Role of Innovative Technologies in National and International Logistics
Simon Züfle and Phanuel Wunu
Get Started!
Dominik Maximini
Ethical AI Implementation
Stefan H. Vieweg
A Two-Sided Approach for Digital Innovation at SCHOTT
Anna-Maria Oberländer, Bastian Stahl, Laura Watkowski, Sabrina Braadt and Peter Scherer
E-facilitating: How to Make Digital Learning Possible for Every Learner
Hans-Werner Franz, Christoph Kaletka, Bastian Pelka and Ruggiera Sarcina
The Value of Everything: How to Measure and Deliver Legal Value?
Jan Geert Meents and Stephen Allen
Case 27: Port of Shanghai
B Rajesh Kumar
Dr. Martin Boisen on Place Brand Management
Florian Kaefer
Harnessing the Power of Games for Innovation in the Life Sciences
Avo Schönbohm, Tanawat Vongsurbchart and Kan Teerasatienspon
People, adoption and introduction of EAM
Frederik Ahlemann, Eric Stettiner, Marcus Messerschmidt, Christine Legner, Kunal Mohan and Daniel Schäfczuk
The Embodied Inter-be(com)ing of Spirituality: The In-Between as Spiritual Sphere in Practically Wise Organizations
Wendelin Küpers
Marketing Automation: Exploring the Process Model for Implementation
Lutz Klaus
Lean Management in Higher Education (LHE)
Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Low-Cost Carriers and Impacts on Revenue Management
Ben Vinod
Handling Knowledge Risk Management Supported by ISO Standards
Frank Herdmann
WorldCom’s Acquisition of MCI
B. Rajesh Kumar
Substance–Field Modeling and Analysis
Isak Bukhman
Summary and Conclusions
Xuehua Wang
Deadlock Breaking and Concession Making
Kim Cheng Patrick Low
Sustainable Food Production in Serbia, an Exploration of Discourse/Practice in Early 2020s
Milan Todorovic
Negotiations in Project Management
Marc Helmold
Mindfulness and Spirituality: An Enhanced Leadership Perspective
Kanti Mohan Saini and Orneita Burton
Building Resilience: Pillars of Workforce Agility at Organizational and Individual Levels in SMEs
Karin Reinhold
Appendix 1: Why John Kotter’s Model Was Chosen
Dominik Maximini
Conclusion: Governance and Management in the 21st Century
Christoph E. Mandl
Implementing a Digital Strategy through Business Process Management
César A. L. Oliveira, Ricardo M. F. Lima and Hajo A. Reijers
Change Management Tools
Ralf T. Kreutzer
Enhancing the Customer Journey with Digital Self-Services
Christoph Tienken, Jonathan Rösler and Thomas Friedli
Social Concepts: Mianzi and Guanxi
Henk R. Randau and Olga Medinskaya
Failure in Public Institutions: Characteristics of Organizational Culture in the Military
Martin Elbe
Effect on the National Economy
Gio Wiederhold
Banking for the Next Generation
Daniel Fasnacht
Future of Work
Vijay Kumar
Re-authoring the Future of Travel and Hospitality: An Inquiring and Generative Re-authoring Practice in Tourism Flanders
Griet Bouwen, Marianne Schapmans and Chené Swart
Relationships Among Gambling Industries
Douglas Walker
The Role of the Plant Leaders
Michael Wiech
Dr. Natasha Grand on Creating Place Identity
Florian Kaefer
Regulation of Telecom Markets and OTTs in Europe is Uneven with Impact on Network Operators
Martin Lundborg
Case 31 Scotts Miracle-Gro
B. Rajesh Kumar
The Importance of Being Confident: Evidence from a Supply Chain Experiment
Alessandro Ancarani, Carmela Mauro, Giulia Crocco and Florian Schupp
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