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Management for Professionals

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Segmenting Targeting and Positioning in Global Markets
Bodo B. Schlegelmilch
CRM 2.0 in the Financial Industry
Federico Rajola
Asian Supplier Productivity Diagnosis
Karlheinz Zuerl
Service Design
Stefano Tonchia
Personal Transformation—Becoming a Manager
Nick Shannon and Bruno Frischherz
Be Mindful of You
Charles J. Alaimo
Always Negotiate with a Sense of the Benefits for Your Negotiating Partner
Marc O. Opresnik
Interfaces and Their Improvement in Operations
Gilad Issar and Liat Ramati Navon
Perspectives of Sport Entrepreneurship
Vanessa Ratten
Big Data Entrepreneurship in Healthcare
Daohai Zhang and Mingyue Fan
Predicting the Future
Fady A. Harfoush
The African Continental Free Trade Area as a Business Case
Helmut Asche
The Second Ingredient: Establish Expectations
Tony McNulty and Robin Marks
Moral Entrepreneurship: Being Authentic and Using One’s Moral Compass to Navigate the Journey of Doing Good Deeds
Debra J. Dean
Analysis of Control Systems in Assembly Production Processes
Yacob Khojasteh
Exploring Industrial Markets
Claudio A. Saavedra
Board Characteristics and Greenwashing: An Integrated Financial Investigation Using Entropy Weight and TOPSIS Multicriteria Decision-Making
Konstantina Ragazou, Constantin Zopounidis, Emilios Galariotis, Nikolaos Sariannidis and Georgia Zournatzidou
Innovation: The Central Way to Achieve Corporate Sustainability
Eric Viardot
Performance Measurement
Aristide Aartsengel and Selahattin Kurtoglu
Corporate Balanced Scorecard
Hubert Rampersad and Saleh Hussain
Cultural Intelligence as a Key Construct for Global Talent Management
Joost Bücker
A Special Breed of People
Annika Steiber and Sverker Alänge
Application of HRISHuman Resource Information System (HRIS) in Public OrganizationsPublic organizations
Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
Living and Leading in a VUCA World: Response-Ability and People of Faith
Nazarina Jamil and Maria Humphries-Kil
Strategic Sourcing: Fact-Based Negotiation (FBN)
Sathit Parniangtong
A Modern Definition of Corporate Sustainability
Paolo Taticchi and Melissa Demartini
Female Founders Are the Engine for Social Innovation
Tatjana Winter
Feedback vs. Pure Environmental Impact: Why Feedback Determines the Final Outcome—From the Ruins of Chernobyl
Xinwei Cao
Focusing on the User: Development Processes are Agile, End-User-Centered, and Merged with the Operation
Nils Urbach and Frederik Ahlemann
A Case of Responsible Restructuring as Good Governance
Victoria Maier
Stakeholder Personas
Gerhard Köhler, Werner Roth and Achim Schmidtmann
Just in Time (JIT)
Gilad Issar and Liat Ramati Navon
Leadership Required for Embracing New Technologies
Clifford M. Gross
Forms of MaaS
Malte Ackermann
Marketing Automation Changes Sales
Norbert Schuster
The Customer Chain: The Omnichannel and the Omnichain
Carlos Cordon, Pau Garcia-Milà, Teresa Ferreiro Vilarino and Pablo Caballero
Wisdom
Mario Vanhoucke
Properties of ES
Martin Auer
Towards an Accountable Firm
Pekka Aula and Jouni Heinonen
Security Aspects for SAP on Cloud
Michael Missbach, Josef Stelzel, Cameron Gardiner, George Anderson and Mark Tempes
A Practical Guide to Setting and Achieving Digital Marketing Goals Following a Plan-Do-Check-Act Approach
Theo Göpfert, Kati Zieger and Uli Schneider
Enhancing SMEs Resilience by the Implementation of Business Interruption Insurance: Relevance of ERM and Corporate Governance – A Comparative Study
Monika Wieczorek-Kosmala, Thomas Henschel and Grzegorz Strupczewski
Servant Leadership as a Pathway to a Sustainable Future
Christopher G. Beehner
Quality
Philip Bauer
Anupam Yog on Place Branding and Placemaking in India
Florian Kaefer
Short-Term Quality Improvements
Stephan Kasulke
The Zero Outage Quality Roadmap: Ensuring Quality Step by Step
Stephan Kasulke and Jasmin Bensch
The Changing Role of the Chief Marketing Officer: Unlocking the Power of Data-Driven Communication
Marilies Rumpold-Preining
Seven Management Tools (M7)
Marc Helmold
Is Your Financial Base Solid?
George Vekinis
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