Management for Professionals

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Leadership in the Operations: Gilad Issar and Liat Ramati Navon
Concept Mapping and the Next Generation IT Paradigms: Thomas Frisendal
Financial Competence on the Board Case: Peter Leibfried
High Risk: China’s Real Estate: Henk R. Randau and Olga Medinskaya
Service Marketing and Service Sales Management: Marc Helmold
Revenue Models: Frank Frohmann
Motivation and Loyalty: Creating a Motivated Workforce: Stephen R. Balzac
Swiggy™, Foodora™, and Yelp™: Hyperlocal Platforms: R. Srinivasan
Overcoming the Blind Spot of Positive Leadership: Authenticity Amidst Change: Petros G. Malakyan, Wenli Wang and Steven P. Niles
A Number of Cases: Theo Janssen
Nine to Five: Martin Auer
Negotiations in Different Cultures and Internationalization: Tracy Dathe and Marc Helmold
Intrapreneurial Team Freedom: Sharda S. Nandram
Software Product Management and Agile Software Development: Conflicts and Solutions: Hans-Bernd Kittlaus
Execution and Humility: Eric Viardot
Business Marketing Intelligence: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
Building the Arsenal: Setting Up an Effective Separation Team and Governance: Joseph Joy
Filippa K’s Fashion Manifest: Long Lasting Simplicity: Elin Larsson
Some Final Thoughts: Charles J. Alaimo
How Not To Be Confused—Mastering Complexity: Matthias Kolbusa
ZongTeng Group: Fighting Against the COVID-19 Pandemic, and Being the Hero in Harm's Way of Cross-Border E-commerce Logistics: Ying Wang and Shuying You
Principles of Flowing Stream Strategy: Professor Sushil
Phase 4: Design Commercial Terms: Livio Moretti
Conflict Configurations in Dynastic Business Families: Tom A. Rüsen, Heiko Kleve and Arist von Schlippe
Change and Configuration Management: Michael Missbach, Josef Stelzel, Cameron Gardiner, George Anderson and Mark Tempes
The Importance of a Focused and Standardized Operating Model in Managing Digital Customer Engagement: Lukas Trautner
Objects: Richard Thomas Watson
The Power of Corporate Purpose: Pekka Aula and Jouni Heinonen
Service Sales: Moritz Classen
Designing the Lean Intervention: Ganesh Mahadevan and Kalyana C. Chejarla
Humility and Social Entrepreneurship: Elliott Kruse
The Organization of Data Warehouse Activities: Federico Rajola
Case V: Alibaba: A Decade-Long Road to Financial Services: Xiaoming Zhu
Generate Quick Wins: Dominik Maximini
Network Configuration: Thomas Friedli, Andreas Mundt and Stefan Thomas
Success Through Consistent Strategy: How Does Scania’s Management Control Matter?: Nils-Göran Olve
Information: Moshe Kress
Complaint Stimulation: Bernd Stauss and Wolfgang Seidel
Customizations: K. Ganesh, Sanjay Mohapatra, S. P. Anbuudayasankar and P. Sivakumar
The Relevance of Customer Insights for a Shift to a Circular Business Model: Florian Hameister
Managing Continuous Innovation: Annika Steiber
Process Innovation with Disruptive Technology in Auto Insurance: Lessons Learned from a Smartphone-Based Insurance Telematics Initiative: Jens Ohlsson, Peter Händel, Shengnan Han and Richard Welch
5S Concept: Muda (無駄), Muri (無理) and Mura (斑): Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
Express Delivery: Sustainable Advantage Through Corporate Social Responsibility: Qizhang Liu and Chung-Piaw Teo
Price Negotiations in Commodity Markets: Markus Voeth and Uta Herbst
Valuation Methods for IP: Gio Wiederhold
Digitalization as a Risk: Security and Business Continuity Management Are Central Cross-Divisional Functions of the Company: Nils Urbach and Frederik Ahlemann
The Software Sustainability Audit: Roger Gutbrod and Christian Wiele
Investigation of the Push/Pull Integration: Christoph Karrer
It’s About Trust: The IT Department’s Role in a Digital Organisation: Why Techies May Be the New Communications Team: Wayne Pales