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Management for Professionals

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Correction to: Business Secrets Increase Asset Value
Graham Bell, Véronique Chapuis-Thuault, André Gorius, Aldona Kapacinskaite, Pierre Ollivier, Katarína Račková and Philippe Simon
Urban Logistics in Asia
Mark Goh
What Is Strategic About Strategic HR Development?
Matthias T. Meifert
The Birth of Leadership
Michael Alznauer
How Good Is Your Idea?
Tom Harris
The Drive for Systematic Sales Management: The Sales Excellence Approach as a Roadmap
Christian Homburg, Heiko Schäfer and Janna Schneider
The CRM Competence Model: The Basis of Consistently Customer-Oriented Company Design
Martin Stadelmann
Software Product Management Fundamentals
Timo Wagenblatt
Applicability
Ondrej Zizlavsky and Eddie Fisher
The Programmatic Advertising Principle
Oliver Busch
Introduction
Georg Weiers
Service Productivity and Innovation
John Bessant, Claudia Lehmann and Kathrin M. Möslein
Introduction
Christian Staudter, Clemens Hugo, Philipp Bosselmann, Jens-Peter Mollenhauer, Renata Meran and Olin Roenpage
Business Process Management: Potentials and Challenges of Driving Innovation
Theresa Schmiedel and Jan vom Brocke
An Uncertain and More Complex Environment Requires You Learn from Your Decisions: Question the Known and Seek Answers to the Unknown
Vincent P. Barabba
Services Everywhere
Lefei Li
Why a Scrum Culture Is Important
Dominik Maximini
Awakened Leadership: A Mindful Roadmap for Perpetual Design Thinking
Joan Marques
General Information
Tracy Dathe, Volker Müller and Marc Helmold
How Environmental and Social Issues Affect Business Strategy
Melissa Demartini and Paolo Taticchi
Customers: Unknown Entities!
Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Commodity Marketing: An Introduction into Key Concepts and Processes
Margit Enke, Anja Geigenmüller and Alexander Leischnig
Blockchain Foundations
Daniel Hellwig, Goran Karlic and Arnd Huchzermeier
Family Strategy over Generations
Arist von Schlippe, Tom A. Rüsen and Torsten Groth
Introduction
JinHyo Joseph Yun
Why New Management Models Are Needed: And the New Management Capabilities
Annika Steiber
Dancing with Biopunks: Innovation in the Life Science Industry and Science Fiction
Avo Schönbohm and Isabella Hermann
Introduction to Digital Content
Xuejing Ma
Vision of Efficient Processes
Martin Hofmann
The Multinational Corporation
Ebimo Amungo
Introduction to VUCA
Sharda S. Nandram and Puneet K. Bindlish
Understanding the Need for a New Approach to Strategy Development
Claude Diderich
Leveraging Strategic Change with Continuity
Professor Sushil
Decision-Making
Zheng Qin, Yan Li and Yinzhou Yang
Managing for Return on Social Innovation (ROSI): Pillars for Sustainable Social Impact
Tiziana C. Dearing
The Retailer’s Pricing Challenge
Louis-Philippe Kerkhove
The Big Picture: Why the Going Gets Tougher!
Mike Kleinemaß and Uwe G. Seebacher
Introduction
Hermut Kormann and Birgit Suberg
Family Company Governance Case
Martin Hilb
Why Project Management?
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Introduction
Radu Atanasiu
Luxury, Back to Origins
Wided Batat
Introduction to Managing Industrial Services
Thomas Friedli and Philipp Osterrieder
China Goes Global
Jan Y. Yang, Lei Chen and Zheng Tang
A Capital Idea
Richard Thomas Watson and Saji K. Mathew
Ethics for Non-philosophers: Basis of Ethics and Ethical Perspectives
Stefan H. Vieweg
A Capital Idea
Richard Thomas Watson
Some Basic Concepts for Marketing Renewable Energy
Christian Friege and Carsten Herbes
Describing Intercultural Competence
Alex Matveev
It’s Time to Change the Project Model
Michael Knapp
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