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Management for Professionals

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Credit Data and Processing
Colin Chen
Acquisitions by Verizon
B. Rajesh Kumar
Mediation
Stephan Proksch
Case 6 The Trade Desk
B. Rajesh Kumar
Operations
Eric Viardot
An Innovation in Last-Mile Delivery
Kok Choon Tan
Negotiations as Integral Part of the Corporate Strategy
Marc Helmold
Why Resilient Firms Master Capability Management
Eric Viardot
Lean Management as Part of the Corporate Strategy
Marc Helmold
The Cloud in the Driver’s Seat
Guido Reinking
Fundamentals and Structure of Safety Management Systems in Aviation
Roland Müller and Christopher Drax
Innovative Leadership and Technology in Modern Business
Klaus Kühnel
A Reflection on the Ethos of the Era: Kautilya’s Aphorisms (Management in Arthashastra)
N. K. Singh
Hiring Practices for Operations
Gilad Issar and Liat Ramati Navon
Attuning to Clients
Sharda S. Nandram
Faircent™: Powering P2P Lending Revolution
R. Srinivasan
Can PSA Peugeot Citroën Succeed in China?
Zhuomin Qin
Making Sense of Organizational Change in Times of Dynamic Complexity: Change Managerialism and Reflexivity
Alain Guiette and Koen Vandenbempt
Transaction Interface: Organization, Process, and System
Chihiro Suematsu
B2B and B2C Marketing
Marc Helmold
Diagnosing the ‘Organizational Unconscious’
N. K. Singh
To Create a Sense of Urgency
Hermut Kormann and Birgit Suberg
All about Lead Community Fundraising
Linda Mareen Neugebauer and Irene Zanko
Supplier Management
Ulrich Weigel and Marco Ruecker
Elizabeth I of England: Managing a Team of Men
Paul Vanderbroeck
Joyson Electronics/Preh: Be Part of Something Big
Jan Y. Yang, Lei Chen and Zheng Tang
Creativity: Problem—Novel Solution—Communication
Rupert A. Brandmeier and Florian Rupp
Tools and Techniques
Ondrej Zizlavsky and Eddie Fisher
The Elements of Digital Transformation
Xiaodong Ma
What Is an Organizational Strategic Decision?
Xiu-bao Yu
Customer-Related Customer Success Management Activities
Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Sales Channels and Sales Partners: Designing the Route to the Customer
Christian Homburg, Heiko Schäfer and Janna Schneider
Artificial Intelligence Applications for Producing Glycosylated Biopharmaceutical Drug Modalities
Hans Henning Horsten
Culture Change Towards New Work Concepts
Marc Helmold
Issues and Challenges in Knowledge Management
Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
Developing Multi-Agent Systems for Autonomic Business
Christos Voudouris
Global Social Innovation Starts with European Digital Platforms
Philipp Plugmann
Employee Provident Funds’ Market Performance: The Case of Malaysia
Mamunur Rashid and William Kong Choon San
China: Dancing with the Red Dragon
Niklas Schaffmeister
Tools for Transformational Strategic Planning
Jim Austin, Judith Bentkover and Laurence Chait
How Leading Brands Deliver Marketing with Meaning
Bob Gilbreath
Shared Intentionality and Coordinated Action in Meetings: How to Improve the Balance of Asking and Telling
Jan De Visch and Otto Laske
Failure in Projects
Sebastian Kunert and Rüdiger Weth
The Potentialum Organizational Model
Georg Michalik
Understanding Teams
Upasna A. Agarwal, Karuna Jain, Vittal Anantatmula and Sankaran Shankar
IT Security: Stronger Together
Ralf Schneider
Communication Within the Dynastic Business Family
Tom A. Rüsen, Heiko Kleve and Arist von Schlippe
Reward Governance Case
Rolf Dubs
Find Out the Objectives of Your Negotiating Partner
Marc O. Opresnik
Serialization in the Pharmaceutical Industry
Carlos Cordon, Pau Garcia-Milà, Teresa Ferreiro Vilarino and Pablo Caballero
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