Management for Professionals

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Employee Provident Funds’ Market Performance: The Case of Malaysia: Mamunur Rashid and William Kong Choon San
Issues and Challenges in Knowledge Management: Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
Developing Multi-Agent Systems for Autonomic Business: Christos Voudouris
Global Social Innovation Starts with European Digital Platforms: Philipp Plugmann
Culture Change Towards New Work Concepts: Marc Helmold
Faircent™: Powering P2P Lending Revolution: R. Srinivasan
Business/IT Alignment: Steven Haes and Wim Grembergen
Tools and Techniques: Ondrej Zizlavsky and Eddie Fisher
Joyson Electronics/Preh: Be Part of Something Big: Jan Y. Yang, Lei Chen and Zheng Tang
Creativity: Problem—Novel Solution—Communication: Rupert A. Brandmeier and Florian Rupp
Elizabeth I of England: Managing a Team of Men: Paul Vanderbroeck
Credit Data and Processing: Colin Chen
The “Initialisation” Phase: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Theoretical Foundations of ESG Strategy: Jianrong Wang
Supplier Management: Ulrich Weigel and Marco Ruecker
Invoice Automation: Increasing Efficiency in the Office at Satherm GmbH Using Artificial Intelligence: Martin Danner, Björn Maurer, Svea Schuh, Tobias Greff and Dirk Werth
A Reflection on the Ethos of the Era: Kautilya’s Aphorisms (Management in Arthashastra): N. K. Singh
Innovative Leadership and Technology in Modern Business: Klaus Kühnel
Hiring Practices for Operations: Gilad Issar and Liat Ramati Navon
Diagnosing the ‘Organizational Unconscious’: N. K. Singh
B2B and B2C Marketing: Marc Helmold
To Create a Sense of Urgency: Hermut Kormann and Birgit Suberg
All about Lead Community Fundraising: Linda Mareen Neugebauer and Irene Zanko
Making Sense of Organizational Change in Times of Dynamic Complexity: Change Managerialism and Reflexivity: Alain Guiette and Koen Vandenbempt
Transaction Interface: Organization, Process, and System: Chihiro Suematsu
Operations: Eric Viardot
Case 6 The Trade Desk: B. Rajesh Kumar
Acquisitions by Verizon: B. Rajesh Kumar
Mediation: Stephan Proksch
Negotiations as Integral Part of the Corporate Strategy: Marc Helmold
Why Resilient Firms Master Capability Management: Eric Viardot
An Innovation in Last-Mile Delivery: Kok Choon Tan
Attuning to Clients: Sharda S. Nandram
Customer-Related Customer Success Management Activities: Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Artificial Intelligence Applications for Producing Glycosylated Biopharmaceutical Drug Modalities: Hans Henning Horsten
Sales Channels and Sales Partners: Designing the Route to the Customer: Christian Homburg, Heiko Schäfer and Janna Schneider
The Elements of Digital Transformation: Xiaodong Ma
What Is an Organizational Strategic Decision?: Xiu-bao Yu
Lean Management as Part of the Corporate Strategy: Marc Helmold
The Cloud in the Driver’s Seat: Guido Reinking
Fundamentals and Structure of Safety Management Systems in Aviation: Roland Müller and Christopher Drax
Can PSA Peugeot Citroën Succeed in China?: Zhuomin Qin
Technology Speed and Substitution: Roman Boutellier and Mareike Heinzen
Legal Advisor–Service Provider–Business Partner: Shifting the Mindset of Corporate Lawyers: Rainer Markfort
Managing Crisis in SMEs: Tarmo Koppel and Olga Tšernikova
Identity, Image and Reputation: Nuno Zarco Camara
The Individual at the Center of the Learning Process: Theresia Olsson Neve
Notification of Outcome and Contracts: C.-Andreas Dalluege, Aleksandra Lovrenčič and Florian Scheibein
Performance Management: Leadership in the Digital Transformation: Jürgen Brunner Candrian
Africa: A Continent of Shortages: Ebimo Amungo