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Management for Professionals

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Issues and Challenges in Knowledge Management
Sanjay Mohapatra, Arjun Agrawal and Anurag Satpathy
Global Social Innovation Starts with European Digital Platforms
Philipp Plugmann
Developing Multi-Agent Systems for Autonomic Business
Christos Voudouris
Employee Provident Funds’ Market Performance: The Case of Malaysia
Mamunur Rashid and William Kong Choon San
Productivity Change
Kenneth Moore
A Reference Framework for Network Design
Thomas Friedli, Andreas Mundt and Stefan Thomas
Planning for Control and Evaluation
Erik Jannesson and Fredrik Nilsson
Supplier Management
Ulrich Weigel and Marco Ruecker
An Innovation in Last-Mile Delivery
Kok Choon Tan
Negotiations as Integral Part of the Corporate Strategy
Marc Helmold
Why Resilient Firms Master Capability Management
Eric Viardot
Business/IT Alignment
Steven Haes and Wim Grembergen
Invoice Automation: Increasing Efficiency in the Office at Satherm GmbH Using Artificial Intelligence
Martin Danner, Björn Maurer, Svea Schuh, Tobias Greff and Dirk Werth
B2B and B2C Marketing
Marc Helmold
All about Lead Community Fundraising
Linda Mareen Neugebauer and Irene Zanko
To Create a Sense of Urgency
Hermut Kormann and Birgit Suberg
Diagnosing the ‘Organizational Unconscious’
N. K. Singh
Theoretical Foundations of ESG Strategy
Jianrong Wang
The “Initialisation” Phase
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Creativity: Problem—Novel Solution—Communication
Rupert A. Brandmeier and Florian Rupp
Tools and Techniques
Ondrej Zizlavsky and Eddie Fisher
Joyson Electronics/Preh: Be Part of Something Big
Jan Y. Yang, Lei Chen and Zheng Tang
Can PSA Peugeot Citroën Succeed in China?
Zhuomin Qin
Transaction Interface: Organization, Process, and System
Chihiro Suematsu
Making Sense of Organizational Change in Times of Dynamic Complexity: Change Managerialism and Reflexivity
Alain Guiette and Koen Vandenbempt
A Reflection on the Ethos of the Era: Kautilya’s Aphorisms (Management in Arthashastra)
N. K. Singh
Innovative Leadership and Technology in Modern Business
Klaus Kühnel
Attuning to Clients
Sharda S. Nandram
Customer-Related Customer Success Management Activities
Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Artificial Intelligence Applications for Producing Glycosylated Biopharmaceutical Drug Modalities
Hans Henning Horsten
The Elements of Digital Transformation
Xiaodong Ma
What Is an Organizational Strategic Decision?
Xiu-bao Yu
Sales Channels and Sales Partners: Designing the Route to the Customer
Christian Homburg, Heiko Schäfer and Janna Schneider
Mediation
Stephan Proksch
Acquisitions by Verizon
B. Rajesh Kumar
The Cloud in the Driver’s Seat
Guido Reinking
Lean Management as Part of the Corporate Strategy
Marc Helmold
Fundamentals and Structure of Safety Management Systems in Aviation
Roland Müller and Christopher Drax
Hiring Practices for Operations
Gilad Issar and Liat Ramati Navon
Elizabeth I of England: Managing a Team of Men
Paul Vanderbroeck
Case 6 The Trade Desk
B. Rajesh Kumar
Operations
Eric Viardot
Network Strategies for Growing Emerging Markets
Clifford M. Gross
The Purpose of Leadership Is Conclusive
Michael Alznauer
Strategise like a 5* General
George Vekinis
Find Out the Objectives of Your Negotiating Partner
Marc O. Opresnik
Reward Governance Case
Rolf Dubs
The Architecture of HRIS Human Resource Information System (HRIS)
Nicolas A. Valcik, Meghna Sabharwal and Teodoro J. Benavides
Performance Management: Leadership in the Digital Transformation
Jürgen Brunner Candrian
Africa: A Continent of Shortages
Ebimo Amungo
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