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Management for Professionals

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Evolution Path: The Telco-centric Digital Ecosystem
Jan Grineisen and Giulia Rehme
How Can the Nordic Automotive Aftermarket Provide Opportunities Counteracting the Challenges of Disadvantaged Entrepreneurs?
David Breitenbach, Susanne Sandberg and Maria Elo
CSR and Spiritual Performance
Peter M. Lewa, Dawit Wondwossen Bezuneh, Rachel Mwende M. Murigi and Miriam M. Mutuku-Kioko
Leadership
Jürg Kuster, Christian Bachmann, Mike Hubmann, Robert Lippmann and Patrick Schneider
Process Implications: Current Software Enhancements, Including Increasing Levels of AI
Bruce Garvey and Adam D. M. Svendsen
Project, Program and Portfolio Management (PPP)
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Astra–Zeneca Merger
B. Rajesh Kumar
Case 46: Hong Kong Disney Land Project
B Rajesh Kumar
Easyhome: Reconstructing “People, Goods, and Fields” with Digital Intelligence
Beihong Wu
Selecting Distribution Channels and Sales Team Management
Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
The Human Resources and Leadership Dimension of Managing a Business in Uganda
Adolf Spitzer
Customer Focus
Timothy Adesanya Ibidapo
Divisional Portfolio Governance Framework
Michael Knapp
FOMDAS FOODS: Digital Marketing Pioneer
Lan Shen
Improving Patient Flows at St. Andrew’s War Memorial Hospital’s Emergency Department Through Process Mining
Robert Andrews, Suriadi Suriadi, Moe Wynn, Arthur H. M. ter Hofstede and Sean Rothwell
Legal Information Management (LIM) Strategy: How to Transform a Legal Department
Kai Jacob
Building a Marketing Intelligence System for New Retail Companies
Xiaodong Ma
Protecting the Organization During Vulnerable Times
Joseph Joy
Digitalization in Public Services: Process Automation and Workforce Management at BruderhausDiakonie, a Social Services Organization
Ulrich Müller and Thomas Deelmann
Transforming Shame in the Workplace, Leadership and Organisation: Contributions of Positive Psychology Movements to the Discourse
Claude-Hélène Mayer
The Pro-Poor Digitalisation Canvas: Shaping Innovation Towards SDGs 1 and 10
Malte Jütting, Franka Blumrich and Svenja Lemke
Artificial Intelligence and Emerging Technologies in Travel
Ben Vinod
Case 42 Teradyne, Inc
B. Rajesh Kumar
Distributed Leadership: When People Claim Brand Ownership
Silvia Biraghi, Rossella C. Gambetti and Stephen Quigley
Future State
Ben Vinod
Negotiations in Arabic Countries and the Middle East
Marc Helmold, Warda Samara, Ayat Abusini and Roshan Nelson
German Closed-End Funds
Helmut Knepel
12 Commandments for a Successful SAP Project
Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
Globalising How? The Route Towards International HR Development
Henriette-Muriel Müller, Alexander Thomas and Jan-Peter Müller
Contemporary Issues in Platforms
R. Srinivasan
HP Compaq Merger
B. Rajesh Kumar
Cell-Free Cooperative Massive MIMO
Pengfei Sun
Go-to-Market/Product Marketing
Timo Wagenblatt
Case 47: Jamnagar Refinery Project, India
B Rajesh Kumar
Value of Forecasting with Custom Methods
Ganesh Sankaran, Federico Sasso, Robert Kepczynski and Alessandro Chiaraviglio
An Entrepreneurial Approach to Designing Innovation Space
Jamshid Alamuti
Appendix 4: Methods
Dominik Maximini
Lead Management Automation Unites Marketing and Sales
Uwe Hannig
Finding and Retaining Qualified Talents in Rwanda’s Automation Industry
Yousuf Abdalla
Content Marketing Process: Embrace Art and Science
Łukasz Kosuniak
Holistic Manufacturing Network Management Approach at Jenoptik AG: Light and Production Division
Richard Hummel
Negotiations with Asian Suppliers
Karlheinz Zuerl
Team Leadership Methods
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Looking Ahead
George P. Moschis
Xiaomi: How Do the World’s Top Enterprises for Product Ecosystem Layout the Internet of Things?
Ziyi Zheng, Chuyan Li and Yan Tu
Case 48: Big Dig Project
B Rajesh Kumar
REOCs and REITs
Wolfgang Schäfers, Kai-Magnus Schulte and Alexander Scholz
Pricing Process and Pricing Psychology
Frank Frohmann
Underwriting and Credit Scoring
Colin Chen
Organizational Design for Global Marketing Strategy
Bodo B. Schlegelmilch
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