Management for Professionals

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Selecting Distribution Channels and Sales Team Management: Philippe Malaval, Christophe Bénaroya and Jonathan Aflalo
The Human Resources and Leadership Dimension of Managing a Business in Uganda: Adolf Spitzer
Easyhome: Reconstructing “People, Goods, and Fields” with Digital Intelligence: Beihong Wu
Customer Focus: Timothy Adesanya Ibidapo
CSR and Spiritual Performance: Peter M. Lewa, Dawit Wondwossen Bezuneh, Rachel Mwende M. Murigi and Miriam M. Mutuku-Kioko
Evolution Path: The Telco-centric Digital Ecosystem: Jan Grineisen and Giulia Rehme
Case 46: Hong Kong Disney Land Project: B Rajesh Kumar
How Can the Nordic Automotive Aftermarket Provide Opportunities Counteracting the Challenges of Disadvantaged Entrepreneurs?: David Breitenbach, Susanne Sandberg and Maria Elo
Process Implications: Current Software Enhancements, Including Increasing Levels of AI: Bruce Garvey and Adam D. M. Svendsen
Project, Program and Portfolio Management (PPP): Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Astra–Zeneca Merger: B. Rajesh Kumar
Leadership: Jürg Kuster, Christian Bachmann, Mike Hubmann, Robert Lippmann and Patrick Schneider
Legal Information Management (LIM) Strategy: How to Transform a Legal Department: Kai Jacob
Divisional Portfolio Governance Framework: Michael Knapp
Improving Patient Flows at St. Andrew’s War Memorial Hospital’s Emergency Department Through Process Mining: Robert Andrews, Suriadi Suriadi, Moe Wynn, Arthur H. M. ter Hofstede and Sean Rothwell
FOMDAS FOODS: Digital Marketing Pioneer: Lan Shen
Case 42 Teradyne, Inc: B. Rajesh Kumar
Building a Marketing Intelligence System for New Retail Companies: Xiaodong Ma
Distributed Leadership: When People Claim Brand Ownership: Silvia Biraghi, Rossella C. Gambetti and Stephen Quigley
The Pro-Poor Digitalisation Canvas: Shaping Innovation Towards SDGs 1 and 10: Malte Jütting, Franka Blumrich and Svenja Lemke
Transforming Shame in the Workplace, Leadership and Organisation: Contributions of Positive Psychology Movements to the Discourse: Claude-Hélène Mayer
Digitalization in Public Services: Process Automation and Workforce Management at BruderhausDiakonie, a Social Services Organization: Ulrich Müller and Thomas Deelmann
Artificial Intelligence and Emerging Technologies in Travel: Ben Vinod
Protecting the Organization During Vulnerable Times: Joseph Joy
Contemporary Issues in Platforms: R. Srinivasan
Future State: Ben Vinod
12 Commandments for a Successful SAP Project: Denise Banks-Grasedyck, Eckhard Lippke, Hans Oelfin, Reinhold Schwaiger and Volker Seemann
Negotiations in Arabic Countries and the Middle East: Marc Helmold, Warda Samara, Ayat Abusini and Roshan Nelson
Go-to-Market/Product Marketing: Timo Wagenblatt
Cell-Free Cooperative Massive MIMO: Pengfei Sun
HP Compaq Merger: B. Rajesh Kumar
Globalising How? The Route Towards International HR Development: Henriette-Muriel Müller, Alexander Thomas and Jan-Peter Müller
Case 47: Jamnagar Refinery Project, India: B Rajesh Kumar
German Closed-End Funds: Helmut Knepel
Value of Forecasting with Custom Methods: Ganesh Sankaran, Federico Sasso, Robert Kepczynski and Alessandro Chiaraviglio
Content Marketing Process: Embrace Art and Science: Łukasz Kosuniak
Appendix 4: Methods: Dominik Maximini
An Entrepreneurial Approach to Designing Innovation Space: Jamshid Alamuti
Finding and Retaining Qualified Talents in Rwanda’s Automation Industry: Yousuf Abdalla
Lead Management Automation Unites Marketing and Sales: Uwe Hannig
Negotiations with Asian Suppliers: Karlheinz Zuerl
Team Leadership Methods: Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Holistic Manufacturing Network Management Approach at Jenoptik AG: Light and Production Division: Richard Hummel
Summary and Review of RWA and Tokenization and Development Suggestions: Shusong Ba, Yang Wang, Haifeng Bai and Haokang Thomas Zhu
Information and Documentation: Philip Bauer
Underwriting and Credit Scoring: Colin Chen
REOCs and REITs: Wolfgang Schäfers, Kai-Magnus Schulte and Alexander Scholz
Looking Ahead: George P. Moschis
Case 48: Big Dig Project: B Rajesh Kumar
Pushing the Right Buttons: How the Internet of Things Simplifies the Customer Journey: Nikolai Nölle and Frank Wisselink