Management for Professionals

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Viability, Not Just Feasibility: George Vekinis
Claims Management: Albert Liao
The Concept of Excellence-Driven Self-Assessment: C.-Andreas Dalluege and Andrea Stucken
Applying the Lesson to More Complex Transactions: Oliver Treidler
“IP Is Paramount:” The Significance of IP in Early-Stage Start-Up Investment Decisions: Ulf G. Schaberg
Revenue Management of the Base Fare: Ben Vinod
Case II (Part A): JIMI’s Growth Path: Artificial Intelligence Has Redefined the Customer Service of JD.Com: Xiaoming Zhu
Growth Strategy for Corporate Sustainability: Eric Viardot
The Dissemination of Corporate Newsrooms in Practice: Empirical Studies: Christoph Moss and Mona Sadrowski
Customer Success Management Structures: Michael Kleinaltenkamp, Katharina Prohl-Schwenke and Laura Elgeti
Managing New Work Through Emotional Intelligence (EI): Marc Helmold
“The Good, The Bad and The Ugly”: Data Requirements and Formats for a Successful and Cost-Effective Implementation: Sascha Stürze, Markus Hoyer, Claudio Righetti and Matthias Rasztar
PM in the Downstream Value Chain: Marc Helmold
Enabling Flexibility of Business Processes Using Compliance Rules: The Case of Mobiliar: Thanh Tran Thi Kim, Erhard Weiss, Christoph Ruhsam, Christoph Czepa, Huy Tran and Uwe Zdun
Business Models of Banks: Stefanie Auge-Dickhut, Bernhard Koye and Axel Liebetrau
Foresight and Strategic Thinking Enabling Valuable Strategy: Luke Laan and Janson Yap
Candidate Retention: Armin Trost
Strategy and Execution: Angel Gavieiro Besteiro
Strategic Learning for Sustainable Organization Performance: Lyle Yorks, Amy Lui Abel and Denise Rotatori
The Global Talent Challenge of Self-initiated Expatriates: Jenny K. Rodriguez and Tracy Scurry
An Exploratory Discussion on Motivation, Innovation, and Success: Klaus Kühnel
Innovation for Health: Success Factors for the Research-Based Pharmaceutical Industry: Christoph Franz
Protecting Business Secrets to Improve Value Creation: Pierre Ollivier, Véronique Chapuis-Thuault, Ferzana Haq, Katarína Račková, Victor De Leon, Graham Bell and Sylvain Roy
Recession Management for Coping with Economic Cycles: Hermut Kormann
Opportunity: Meaningful Business Intelligence: Thomas Frisendal
China’s Evolving Social Welfare System: Henk R. Randau and Olga Medinskaya
Casinos and Drunk Driving Fatalities: Douglas Walker
Risk Modeling: Asset Liability Management (ALM): Johannes Wernz
Scrum Introduction Overview: Dominik Maximini
Elements of Structural Change and the Management of Transformation: Henryk Biesiada
How to Measure Reputation: Kerstin Liehr-Gobbers and Christopher Storck
Choosing a Tangible Strategic Focus Rather Than Building Upon an Abstract Vision: Claude Diderich
From Customer Perception to Customer Satisfaction: Stephan Kasulke and Jasmin Bensch
Exploration: Daniel Huber, Heiner Kaufmann and Martin Steinmann
Tangled Talent: Steven M. Stone
Transformable IT Landscapes: IT Architectures Are Standardized, Modular, Flexible, Ubiquitous, Elastic, Cost-Effective, and Secure: Nils Urbach and Frederik Ahlemann
Sourcing Models: Bharat Vagadia
Four Queens: Lessons in Career Development: Paul Vanderbroeck
Leading an R&D Team: Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Decision-Making in Groups: Radu Atanasiu
Problem-Solving and Performance Management Tools: Marc Helmold
Technological: Anurag K. Agarwal
Identity and Social Skills: Alan Okros
Moments of Stress: Hanspeter Zürcher
Set Category Work and Suppliers in Motion: Stefan Aichbauer, Martina Buchhauser, Agnes Erben, Sven Steinert, Detlef Tietze and Emilia Wiking
The Theatre of the Classroom: A Work in Progress. How Can I Meet the Needs of Everyone in the Class When I Also Have to Deal with the Pupils with Problems?: David Crabtree
Developing an Autonomic Strategy and Business Architecture: Christos Voudouris
Relationships: Social Exchanges, Community Ties and Employee-Manager Relationships: Leigh-ann Onnis
The Pursuit of the Integrated Multidisciplinary Service Line: James Andrews
Sales Organization: Successfully Designing Structures and Processes: Christian Homburg, Heiko Schäfer and Janna Schneider