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Management for Professionals

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Choosing a Tangible Strategic Focus Rather Than Building Upon an Abstract Vision
Claude Diderich
From Customer Perception to Customer Satisfaction
Stephan Kasulke and Jasmin Bensch
How to Measure Reputation
Kerstin Liehr-Gobbers and Christopher Storck
Conceptual Consumption: Why We Consume Based on Mental Concepts
Felix Sand, Anna-Katharina Frison, Pamela Zotz, Andreas Riener and Katharina Holl
Use of Corporate Venturing Tools in Manufacturing Industry: A Systematic Literature Review
Stephan Nebauer, Peter Schrader, Erwin Gross and Thomas Bauernhansl
Organization Life Cycle and Its Relationship with Process Reengineering
Sanjay Mohapatra
How Schools Learn to Collaborate and Change Their Cultures by Implementing an Autism Model Program in Inclusive Classrooms
Martha A. Gephart and Victoria J. Marsick
Big Data Analysis of Energy Economics in Wind Power Market
Hui Liu, Nikolaos Nikitas, Yanfei Li and Rui Yang
Marketing Mix
Marc Helmold
China’s Retailing Graveyard: A Case Study of TESCO
Pauline Cosijn
Evolution in Practice: Case Studies of Economic Adaptation
Klaus Solberg Söilen
The Storylistening Workshop: Sharing Experiences
Christine Erlach and Michael Müller
Managing the Unforeseen Risk: The COVID-19 ‘Lockdown’ and the SSTeMM Project
Florian Scheibein and John Stephen Gary Wells
TRMTotal revenue management (TRM) in Companies with Financial Difficulties
Marc Helmold
Successful Practices in Commercializing Patents
Oliver Gassmann, Martin A. Bader and Mark James Thompson
Principles of Service Design and Innovation
Lefei Li
Digitization: Learnings from Ancient Disruptions, AI and the Digital Trio’s Functional Stage, and AI Superpowers Disrupting Us
Stefan H. Vieweg
Interview with Dr. Sun Shaojun, Executive President of Weichai Power Co., Ltd
Jan Y. Yang, Lei Chen and Zheng Tang
Tame, Wicked, and Super Wicked Systems Archetypes
Christoph E. Mandl
Challenges and success factors for sustainable growth: Experience from strategy consulting
Jens Schädler and Melanie Oschlies
Core Competencies Management
Virginie Pasquon
Crystal Lake Fisheries—V
P. D. Jose
Dr. Cecilia Cassinger on City Branding and Sustainability in the Nordics
Florian Kaefer
Journalism 2.0: The Case of the Huffington Post
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Service Productivity at Airports
Claudia Lehmann and Kathrin M. Möslein
Culture: The New Black
Annika Steiber and Sverker Alänge
IoT and Enterprise Software
Andreas Holtschulte
Converting Turkish Agricultural Credit Cooperatives into Islamic Financial Institution
Yusuf Dinc
Skilling and Re-skilling
George Vekinis
Manufacturing Excellence in Daily life
Gilad Issar and Liat Ramati Navon
Risk Management in Air Traffic Control “Operator’s Risk – Back to Basics”
Heinz Wipf
Appendix I: Cases
Jorij Abraham
The Art Collector Between Private Passion and Philanthropy
Patrizia Sandretto Re Rebaudengo
Affection
N. K. Singh
Key Channels Framework
Professor Sushil
Ethical Theories
Tracy Dathe, René Dathe, Isabel Dathe and Marc Helmold
Failure in Innovation Decision Making
Stephan Bedenk and Harald A. Mieg
Processes and Roles
Martin Kaschny and Matthias Nolden
Case 13 Freedom Holding Corporation
B. Rajesh Kumar
Innovation Management as a Driver for Changing Work Styles
Marc Helmold
Final Remarks and Conclusion on AHP/ANP Inability for Solving Complex Scenarios
Nolberto Munier and Eloy Hontoria
The Third Ingredient: Run Interference
Tony McNulty and Robin Marks
Dominant Design Industry
Roman Boutellier and Mareike Heinzen
Open Innovation in the Financial Services
Daniel Fasnacht
Right to Repair in the Automotive Industry
Álvaro Cruz Tomás
Opportunity: Business Rules Automation
Thomas Frisendal
Appendix: A-IRB Formulas for the Derivation of Risk-Weighted Assets
Johannes Wernz
Improving Quality over the Medium and Long Term
Stephan Kasulke
Fighting Financial Squeeze
Hermut Kormann
From 0 to 5-Digit-Profit in 10 Weeks with Conversion-Rate-Optimized Marketing and Sales Automation
Bernd Trummer
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