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Management for Professionals

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Service Productivity and Innovation
John Bessant, Claudia Lehmann and Kathrin M. Möslein
The Birth of Leadership
Michael Alznauer
Urban Logistics in Asia
Mark Goh
The Drive for Systematic Sales Management: The Sales Excellence Approach as a Roadmap
Christian Homburg, Heiko Schäfer and Janna Schneider
How Good Is Your Idea?
Tom Harris
What Is Strategic About Strategic HR Development?
Matthias T. Meifert
The CRM Competence Model: The Basis of Consistently Customer-Oriented Company Design
Martin Stadelmann
Luxury, Back to Origins
Wided Batat
A Capital Idea
Richard Thomas Watson and Saji K. Mathew
A Capital Idea
Richard Thomas Watson
Ethics for Non-philosophers: Basis of Ethics and Ethical Perspectives
Stefan H. Vieweg
Motivation
Martin Auer
Market Segmentation
Sara Dolnicar, Bettina Grün and Friedrich Leisch
Preface
Joseph Joy
Communication: Information Certification
Virginie Pasquon
Introduction: Relevance of Doing Business in Africa
Philipp Carlowitz and Simon Züfle
China 2.0
Henk R. Randau and Olga Medinskaya
Why Are Corporate Ambition and Culture Vital for Sustainability?
Eric Viardot
Growth imperative and money creation – a new outlook on growth dynamics
Hans Christoph Binswanger
Software Product Management Fundamentals
Timo Wagenblatt
A Case for Social Entrepreneurship in Our Times
Joan Marques
Project Data
Mario Vanhoucke
Corporate Reputation: An Introduction to a Complex Construct
Sabrina Helm
Introduction
Niklas Schaffmeister
Scrum Culture Definition
Dominik Maximini
Real Estate Data Sources in Germany
Michael Voigtländer
Introduction to the Research Topic and Its Domains
Susanne Durst and Thomas Henschel
Introduction
Hermut Kormann and Birgit Suberg
Why Project Management?
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Family Company Governance Case
Martin Hilb
Introduction
Radu Atanasiu
Demographic Developments and Other Social Phenomena
Hermann Troger
Real Estate Data Sources in Germany
Michael Voigtländer
Bank Management and Steering
Johannes Wernz
Generating Cyber Intelligence (CYBINT) Scenarios and Solutions to Address Uncertainty for Decision-Advantage: Using Intelligence Engineering and Strategic Options Analysis
Bruce Garvey and Adam D. M. Svendsen
Introduction
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Introduction
Stefano Tonchia
Module 1: Managing Self
Upasna A. Agarwal, Karuna Jain, Vittal Anantatmula and Sankaran Shankar
Knowledge Risk Management—State of Research
Susanne Durst and Thomas Henschel
The Lesson
Oliver Treidler
Bank Management and Steering
Johannes Wernz
Introduction
Martin Pfiffner
Introduction to Lean and Muda (Waste)
Thomas Pyzdek
About the Book
Leigh-ann Onnis
The Challenge of Our Lifetime
Stefan Aichbauer, Martina Buchhauser, Agnes Erben, Sven Steinert, Detlef Tietze and Emilia Wiking
Sustainable Practices for Long-Term Business Efficiency: The Permaenterprise as a Strong Sustainable Model in the Age of the Anthropocene
Christian Makaya and Olivier Cateura
The Scope of Human Resource Development: Both an Academic Discipline and Professional Practice
Lyle Yorks, Amy Lui Abel and Denise Rotatori
Correction to: Business Secrets Increase Asset Value
Graham Bell, Véronique Chapuis-Thuault, André Gorius, Aldona Kapacinskaite, Pierre Ollivier, Katarína Račková and Philippe Simon
Different Perspectives on Quality
Stephan Kasulke and Jasmin Bensch
What is a Project?
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
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