Management for Professionals
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- Growing Experience: From Unconscious Incompetence to Unconscious Competence
- Hans-Werner Franz, Christoph Kaletka, Bastian Pelka and Ruggiera Sarcina
- From Collectivism to Individualism
- Henk R. Randau and Olga Medinskaya
- The Lions Driving the Development of Africa
- Ebimo Amungo
- Into the Future on the Digital Highway
- Dieter Zetsche
- Artificial Intelligence Meets Homo Sapiens: Possible Applications and Limits of Artificial Intelligence
- Jochen Werne
- Methodology and Results for How to Solve Inter-Client Conflicts During Service Encounters
- Xuehua Wang
- The Role of Law in Creating Space for Innovation: An Example from the Healthcare Sector in Germany
- Roman Grinblat
- Lean Management in the Railway Industry
- Marc Helmold, Ayşe Küçük Yılmaz, Triant Flouris, Thomas Winner, Violeta Cvetkoska and Tracy Dathe
- Lean Management and Pull as Part of the Marketing Strategy
- Marc Helmold
- Innovative Approaches to Customer Access in the African Informal Markets
- Thierry Delahaye
- Case Study on Future Stories: A Narrative Change Process at the Vorarlberger Kinderdorf
- Christine Erlach and Michael Müller
- Case 22: Tengger Desert Solar Park China
- B Rajesh Kumar
- Is Luxury Experience Compatible with CSR?
- Wided Batat
- Digital Business and Revenue Models
- Wingsun Li
- Case 23: Millau Viaduct—The Tallest Bridge, France
- B Rajesh Kumar
- Lean and Six Sigma: Partners for Quality
- Reiner Hutwelker
- Evolution of Digital Campaign Design and Management
- Nils Hachen and Stefan Bardega
- Failure in Volunteer Work: A Call for Strategic Volunteer Management
- Romualdo Ramos and Theo Wehner
- Legal Tech Will Radically Change the Way SMEs Handle Legal: How SMEs Can Run Legal as Effectively and Professionally as Large Corporations
- Sven Alemann
- Finding the Right Influencers, KOLs, and the Sense of Smell
- Diana Derval
- Making Use of Superfast Connectivity
- Peter Curwen and Jason Whalley
- Bell Atlantic- GTE Merger
- B. Rajesh Kumar
- IT-Based QM
- Marc Helmold
- Engaging Generation Y: The Millennial Challenge
- Svetlana Holt
- Longevity and Success in Family Business
- Laura Hougaz
- Making and Keeping Stakeholders Mindful of CSR
- Joan Marques
- Setting Up a Company in the Life Science Sector
- Heinz Bettmann
- Fields of Application of Artificial Intelligence—Financial Services and Creative Sector
- Ralf T. Kreutzer and Marie Sirrenberg
- Case VII: Shanghai Ninth People’s Hospital: A Leader in Personalized Healthcare
- Xiaoming Zhu
- Marketing Automation: Defining the Organizational Framework
- Alexander Mrohs
- OTT Partnering with Telcos: On the Rise
- Christian Krämer and Riem Jalajel
- Institutional Supports for Commercial Activities
- Tracy Dathe, Volker Müller and Marc Helmold
- Service Productivity and Innovation
- John Bessant, Claudia Lehmann and Kathrin M. Möslein
- Dr. Magdalena Florek on Place Marketing and Brand Equity
- Florian Kaefer
- Strategy Function
- Angel Gavieiro Besteiro
- Technical Risk Management
- Roman Boutellier and Mareike Heinzen
- How to Design a Modern Medical Records System
- Annegret Junker
- TBM for Technical Sales: Case Study Manufacturing Industry
- Uwe G. Seebacher
- Organizational Stress: A Two-Edged Sword
- Stephen R. Balzac
- Conclusion
- Pierre Mora
- Sense of Status, Serious Gaming, and the Future of Work
- Diana Derval
- The Measurement of Capital
- Richard Thomas Watson and Saji K. Mathew
- Automotive Aftermarket in the Western Balkans: Opportunities for the Region and the European Automotive Industry
- Iris Koleša and Andreja Jaklič
- Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras
- Fredrik Nilsson and Anna-Karin Stockenstrand
- Key Learnings: How to Start a Pioneering Business Model?
- Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
- Generations of Change
- Henk R. Randau and Olga Medinskaya
- Intelligence Ethics
- Klaus Solberg Söilen
- Resources
- Philip Bauer
- BPR and Automation
- Sanjay Mohapatra
- Leadership Beyond the Enterprise
- Michael Alznauer
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