Management for Professionals

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Measuring Your Company’s Impact: How to Make the Most of Sustainability Reporting Frameworks: Jen Anderson and Jessica Abensour
Stress Test and CCAR: Colin Chen
Kenya: Logistical Gateway to East Africa: Pramod Bagalwadi
Persuading How? How to Handle the Sponsors of PD Projects: Torsten Bittlingmaier
The Travel Agency Perspective of Revenue Management: Ben Vinod
On Becoming Market Oriented in a Commodity Market: Aligning Internal Operational Capabilities with Customer Needs: Victoria L. Crittenden and William F. Crittenden
Pricing for Publisher: Scaling Value, Not Volume: Marco Klimkeit and Paul Benson
Appendix 2: Research Details: Dominik Maximini
Innovation and Transaction Cost: Chihiro Suematsu
Case 33: Addis Ababa–Djibouti Railway: B Rajesh Kumar
Conclusions and Outlook: Susanne Durst and Thomas Henschel
KZTON Enables Cross-Border E-commerce Export with Intellectual Property Services: Xiutian Zheng
Sustainability and Corporate Social Responsibility (CSR) in SCRM: Marc Helmold, Ayşe Küçük Yılmaz, Tracy Dathe and Triant G. Flouris
Implications of the Blockchain-Driven Supply Chains for Marketers: A Review and Guiding Insights: Adeel Khalid, Munazza Saeed, Muhammad Usman and Majid Khan
Step 10: Evaluation and Monitoring: Sara Dolnicar, Bettina Grün and Friedrich Leisch
Systematic Review of the Literature on SME Digitalization: Multi-sided Pressure on Existing SMEs: Andrea Meier
Tarnea Technology Solutions: Competing in a Winner-Takes-All Market: R. Srinivasan
Outlook: Charting the Future of R&D: Orestis Georgiou, Mykola Maksymenko and Stephen Russo
Process Management in Construction: Expansion of the Bolzano Hospital: Elisa Marengo, Patrick Dallasega, Marco Montali, Werner Nutt and Michael Reifer
Lessons Learned in the Development of a CRM SaaS Solution: Markus Bauer
Calibrating Data: Mario Vanhoucke
Going Public and M&A in the German Real Estate Market: Klaus Elmendorff and Christian Schmitt
Managing IT in Divestiture: Orchestration, Instrumentation, and Measurement: Joseph Joy
Case 34 Jacobs (Engineering Group): B. Rajesh Kumar
What You Can Achieve With TBM: Uwe G. Seebacher
Corporate Responsibility Reporting Reloaded: The New ESG-Reporting Imperative: Ralf Frank and Dieter W. Horst
Past and Future: Douglas Walker
Smart Battery Systems Driving Renewable Energy Markets: Benjamin Schott and Oliver Koch
Joint Governance: Bharat Vagadia
Why Do You Need Inspiration to Manage Millennials Successfully?: Hanspeter Zürcher
Case 34: Port Mann Bridge Vancouver: B Rajesh Kumar
Dr. Robert Govers on the Origins and Future of Place Branding: Florian Kaefer
Replacing Tobacco in Malawi: Fenton Sands and Shashidhara Kolavalli
Mergers and Acquisitions by Bank of America: B. Rajesh Kumar
Leveraging the Human Factor through Holarchy: A Case Study: Habib Lesevic
From Email Marketing to Lead Management: Martin Philipp
On the Importance of Non-technical Process Capabilities to Support Digital Innovations: Amy Looy
Certified B Corps: Using Business as a Force for Good: Maria Ballesteros-Sola, Céleste M. Grimard and Marshall Worsham
Academics’ Willingness to Participate in an Open Innovation Healthcare and Life Science Ecosystem Platform Outside Their Qualifications and Working Experience (Follow-Up Study): Philipp Plugmann
The Impact of Evolving Business Models on Global Distribution Systems: Ben Vinod
How “Smart Technologies” Will Change Customer Relationship Management: Evangelos Avramakis
Stitch Fix DTC Business Model Innovation Path Based on Data Driven: Wenhua Li and Lu Sun
Pilot Control and Early Warning: Lukas Rieder and Raef Lawson
Interpretation of the Role of a Data Platform: Xiaodong Ma
Funding of Professional Team Sports Organisations: Kim Lachmann and Johannes Struckmeier
Beginning Is the Most Difficult: Our Call to Action: Ralf T. Kreutzer, Tim Neugebauer and Annette Pattloch
Recommendations: Gio Wiederhold
Accounting for Outcomes: Monitoring and Evaluation in the Transnational NGO Sector: George E. Mitchell
A Framework for Integrating Portfolios, Programs and Projects: The ‘3P Cube’: Michael Knapp
Pricing Process Part 3: Structure (3d: Portfolio Pricing): Frank Frohmann