Management for Professionals

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Managing Customer and Partner Transitions During a Separation: Joseph Joy
Science for System Development and Evolution: Isak Bukhman
TBM for Technical Sales: Case Study Manufacturing Industry: Uwe G. Seebacher
Organizational Stress: A Two-Edged Sword: Stephen R. Balzac
Conclusion: Pierre Mora
Intelligence Ethics: Klaus Solberg Söilen
Marketing Automation and Customer Loyalty: Janosch Baum
Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras: Fredrik Nilsson and Anna-Karin Stockenstrand
BPR and Automation: Sanjay Mohapatra
Glossary of Management Terms: Marc Helmold
Leadership Beyond the Enterprise: Michael Alznauer
Automotive Aftermarket in the Western Balkans: Opportunities for the Region and the European Automotive Industry: Iris Koleša and Andreja Jaklič
How to Design a Modern Medical Records System: Annegret Junker
The Measurement of Capital: Richard Thomas Watson and Saji K. Mathew
Strategy Function: Angel Gavieiro Besteiro
Technical Risk Management: Roman Boutellier and Mareike Heinzen
Corporate Reputation and Stock Market Behavior: Claudia Gabbioneta, Pietro Mazzola and Davide Ravasi
Infrastructure Cloud Migration: Dongying Hong
Going Public and M&A in the German Real Estate Market: Klaus Elmendorff
Case 24: Jiaozhou Bay Bridge: B Rajesh Kumar
Updates on the Connection Between Customer Relationship Management and Commoditization: Gustavo Martinez-Lira and Martin Reimann
Negotiations in the Service Industry: Florian Hummel
Leveraging Innovation Based on Effective Process Map Design: Insights from the Case of a European Insurance Company: Monika Malinova and Jan Mendling
How to Look Up When You’re Facedown: The Rising Strong Process in Organizations: Katarina Veselko
Stateless Computing: Michael Missbach, Thorsten Staerk, Cameron Gardiner, Joshua McCloud, Robert Madl, Mark Tempes and George Anderson
Power Tools: Christoph Fuchs and Franziska J. Golenhofen
Mission Mastery: The DMA Solution Set: Brian Dive
Crisis Management and Risk Management in SMEs: Towards an Integrated Early Warning System: Chiara Crovini
Social Entrepreneur Open Innovation-Based Business Model Developing Circle: JinHyo Joseph Yun
Deployment: Martin Grunow and Poorya Farahani
5G+ Smart Healthcare: Pengfei Sun
Application Examples of Transaction Cost Measurement and Analysis to Management: Chihiro Suematsu
British Petroleum Merger with Amoco: B. Rajesh Kumar
After Planning Is Before Planning: New Year, New Challenges: Lukas Rieder and Raef Lawson
Pricing Process Part 3: Structure (3c: Price Optimization): Frank Frohmann
Stage 7: Retention Management retention management: Matthias T. Meifert
Empowering Women as Key Changemakers: Why Female-Driven Social Innovation Matters: Eva Vosen, Stefan Wilhelm and André Habisch
Etiquette: Dos and Don’ts: Henk R. Randau and Olga Medinskaya
Malcolm Allan on City Branding and Placemaking in Great Britain: Florian Kaefer
Preparing Business Activities in China: Christiane Prange
Future Outlook and Trends in QM: Marc Helmold
Intertwining Lean and Design Thinking: Software Product Development from Empathy to Shipment: Tobias Hildenbrand and Johannes Meyer
E-Commerce Marketplace: Selling Spare Parts to Repair Shops in Kenya: Sarah Johnson
Akshayakalpa: Gopal Naik and S. Rajeshwaran
Tally Solutions Pvt. Ltd.: Orchestrating the Ecosystem: R. Srinivasan
The Salesperson Personality: Of Know-It-Alls, Socializers and Allrounders: Christian Homburg, Heiko Schäfer and Janna Schneider
Talent Management in Poland: Challenges, Strategies and Opportunities: Sylwia Przytula
Impact Investing at the Base of the Pyramid: Unitus Seed Fund: Mary J. Cronin
Cases and Solutions: Wing Sun Li
Casinos and Commercial Real Estate Values: A Case Study of Detroit: Douglas Walker