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Management for Professionals

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Marketing Automation: Defining the Organizational Framework
Alexander Mrohs
Evolution of Digital Campaign Design and Management
Nils Hachen and Stefan Bardega
Making Use of Superfast Connectivity
Peter Curwen and Jason Whalley
Digital Business and Revenue Models
Wingsun Li
Legal Tech Will Radically Change the Way SMEs Handle Legal: How SMEs Can Run Legal as Effectively and Professionally as Large Corporations
Sven Alemann
Finding the Right Influencers, KOLs, and the Sense of Smell
Diana Derval
Dr. Magdalena Florek on Place Marketing and Brand Equity
Florian Kaefer
Case 23: Millau Viaduct—The Tallest Bridge, France
B Rajesh Kumar
Lean and Six Sigma: Partners for Quality
Reiner Hutwelker
Service Productivity and Innovation
John Bessant, Claudia Lehmann and Kathrin M. Möslein
OTT Partnering with Telcos: On the Rise
Christian Krämer and Riem Jalajel
Institutional Supports for Commercial Activities
Tracy Dathe, Volker Müller and Marc Helmold
Longevity and Success in Family Business
Laura Hougaz
IT-Based QM
Marc Helmold
Limitations and Future Research Directions
Jianrong Wang
Bell Atlantic- GTE Merger
B. Rajesh Kumar
Making and Keeping Stakeholders Mindful of CSR
Joan Marques
Case VII: Shanghai Ninth People’s Hospital: A Leader in Personalized Healthcare
Xiaoming Zhu
Setting Up a Company in the Life Science Sector
Heinz Bettmann
Fields of Application of Artificial Intelligence—Financial Services and Creative Sector
Ralf T. Kreutzer and Marie Sirrenberg
Engaging Generation Y: The Millennial Challenge
Svetlana Holt
Conclusion and Outlook
Andreas Graesser
Case 28 PJT Partners
B. Rajesh Kumar
Automotive Aftermarket in the Western Balkans: Opportunities for the Region and the European Automotive Industry
Iris Koleša and Andreja Jaklič
Key Learnings: How to Start a Pioneering Business Model?
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Generations of Change
Henk R. Randau and Olga Medinskaya
Strategic Uses of IP: Applying Learnings from Large Companies to Start-Ups
Sonja London
Sense of Status, Serious Gaming, and the Future of Work
Diana Derval
Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras
Fredrik Nilsson and Anna-Karin Stockenstrand
Strategy Function
Angel Gavieiro Besteiro
Technical Risk Management
Roman Boutellier and Mareike Heinzen
The Measurement of Capital
Richard Thomas Watson and Saji K. Mathew
TBM for Technical Sales: Case Study Manufacturing Industry
Uwe G. Seebacher
Resources
Philip Bauer
Glossary of Management Terms
Marc Helmold
Leadership Beyond the Enterprise
Michael Alznauer
BPR and Automation
Sanjay Mohapatra
Can Generative-AI (ChatGPT and Bard) Be Used as Red Team Avatars in Developing Foresight Scenarios?
Bruce Garvey and Adam D. M. Svendsen
Leadership and Teamwork
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Self-Management for Project Managers
Silke Weisweiler, Jürgen Kuhrts, Isabell Braumandl and Ellen Schmid
Intelligence Ethics
Klaus Solberg Söilen
Science for System Development and Evolution
Isak Bukhman
How to Design a Modern Medical Records System
Annegret Junker
Managing Customer and Partner Transitions During a Separation
Joseph Joy
Marketing Automation and Customer Loyalty
Janosch Baum
Organizational Stress: A Two-Edged Sword
Stephen R. Balzac
Conclusion
Pierre Mora
Updates on the Connection Between Customer Relationship Management and Commoditization
Gustavo Martinez-Lira and Martin Reimann
Mission Mastery: The DMA Solution Set
Brian Dive
Infrastructure Cloud Migration
Dongying Hong
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