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Management for Professionals

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Lean Management and Pull as Part of the Marketing Strategy
Marc Helmold
The Role of Law in Creating Space for Innovation: An Example from the Healthcare Sector in Germany
Roman Grinblat
Growing Experience: From Unconscious Incompetence to Unconscious Competence
Hans-Werner Franz, Christoph Kaletka, Bastian Pelka and Ruggiera Sarcina
Case 22: Tengger Desert Solar Park China
B Rajesh Kumar
Failure in Volunteer Work: A Call for Strategic Volunteer Management
Romualdo Ramos and Theo Wehner
Institutional Supports for Commercial Activities
Tracy Dathe, Volker Müller and Marc Helmold
OTT Partnering with Telcos: On the Rise
Christian Krämer and Riem Jalajel
Service Productivity and Innovation
John Bessant, Claudia Lehmann and Kathrin M. Möslein
Case 23: Millau Viaduct—The Tallest Bridge, France
B Rajesh Kumar
Making and Keeping Stakeholders Mindful of CSR
Joan Marques
Lean and Six Sigma: Partners for Quality
Reiner Hutwelker
Dr. Magdalena Florek on Place Marketing and Brand Equity
Florian Kaefer
Evolution of Digital Campaign Design and Management
Nils Hachen and Stefan Bardega
Engaging Generation Y: The Millennial Challenge
Svetlana Holt
Legal Tech Will Radically Change the Way SMEs Handle Legal: How SMEs Can Run Legal as Effectively and Professionally as Large Corporations
Sven Alemann
Finding the Right Influencers, KOLs, and the Sense of Smell
Diana Derval
IT-Based QM
Marc Helmold
Bell Atlantic- GTE Merger
B. Rajesh Kumar
Limitations and Future Research Directions
Jianrong Wang
Digital Business and Revenue Models
Wingsun Li
Marketing Automation: Defining the Organizational Framework
Alexander Mrohs
Making Use of Superfast Connectivity
Peter Curwen and Jason Whalley
Longevity and Success in Family Business
Laura Hougaz
Fields of Application of Artificial Intelligence—Financial Services and Creative Sector
Ralf T. Kreutzer and Marie Sirrenberg
Case VII: Shanghai Ninth People’s Hospital: A Leader in Personalized Healthcare
Xiaoming Zhu
Setting Up a Company in the Life Science Sector
Heinz Bettmann
Is Luxury Experience Compatible with CSR?
Wided Batat
Sense of Status, Serious Gaming, and the Future of Work
Diana Derval
Marketing Automation and Customer Loyalty
Janosch Baum
Resources
Philip Bauer
Conclusion
Pierre Mora
Managing Customer and Partner Transitions During a Separation
Joseph Joy
Strategic Uses of IP: Applying Learnings from Large Companies to Start-Ups
Sonja London
Intelligence Ethics
Klaus Solberg Söilen
Case 28 PJT Partners
B. Rajesh Kumar
Conclusion and Outlook
Andreas Graesser
Organizational Stress: A Two-Edged Sword
Stephen R. Balzac
Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras
Fredrik Nilsson and Anna-Karin Stockenstrand
Self-Management for Project Managers
Silke Weisweiler, Jürgen Kuhrts, Isabell Braumandl and Ellen Schmid
Strategy Function
Angel Gavieiro Besteiro
Technical Risk Management
Roman Boutellier and Mareike Heinzen
Automotive Aftermarket in the Western Balkans: Opportunities for the Region and the European Automotive Industry
Iris Koleša and Andreja Jaklič
Leadership and Teamwork
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Leadership Beyond the Enterprise
Michael Alznauer
Glossary of Management Terms
Marc Helmold
BPR and Automation
Sanjay Mohapatra
Science for System Development and Evolution
Isak Bukhman
Can Generative-AI (ChatGPT and Bard) Be Used as Red Team Avatars in Developing Foresight Scenarios?
Bruce Garvey and Adam D. M. Svendsen
How to Design a Modern Medical Records System
Annegret Junker
The Measurement of Capital
Richard Thomas Watson and Saji K. Mathew
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