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Management for Professionals

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Generations of Change
Henk R. Randau and Olga Medinskaya
Key Learnings: How to Start a Pioneering Business Model?
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras
Fredrik Nilsson and Anna-Karin Stockenstrand
TBM for Technical Sales: Case Study Manufacturing Industry
Uwe G. Seebacher
Conclusion
Pierre Mora
Marketing Automation and Customer Loyalty
Janosch Baum
Glossary of Management Terms
Marc Helmold
Leadership Beyond the Enterprise
Michael Alznauer
BPR and Automation
Sanjay Mohapatra
Intelligence Ethics
Klaus Solberg Söilen
Organizational Stress: A Two-Edged Sword
Stephen R. Balzac
The Measurement of Capital
Richard Thomas Watson and Saji K. Mathew
Can Generative-AI (ChatGPT and Bard) Be Used as Red Team Avatars in Developing Foresight Scenarios?
Bruce Garvey and Adam D. M. Svendsen
How to Design a Modern Medical Records System
Annegret Junker
Managing Customer and Partner Transitions During a Separation
Joseph Joy
Science for System Development and Evolution
Isak Bukhman
Power Tools
Christoph Fuchs and Franziska J. Golenhofen
Leveraging Innovation Based on Effective Process Map Design: Insights from the Case of a European Insurance Company
Monika Malinova and Jan Mendling
Negotiations in the Service Industry
Florian Hummel
Stateless Computing
Michael Missbach, Thorsten Staerk, Cameron Gardiner, Joshua McCloud, Robert Madl, Mark Tempes and George Anderson
How to Look Up When You’re Facedown: The Rising Strong Process in Organizations
Katarina Veselko
Crisis Management and Risk Management in SMEs: Towards an Integrated Early Warning System
Chiara Crovini
Corporate Reputation and Stock Market Behavior
Claudia Gabbioneta, Pietro Mazzola and Davide Ravasi
Case 24: Jiaozhou Bay Bridge
B Rajesh Kumar
Going Public and M&A in the German Real Estate Market
Klaus Elmendorff
Infrastructure Cloud Migration
Dongying Hong
Mission Mastery: The DMA Solution Set
Brian Dive
Updates on the Connection Between Customer Relationship Management and Commoditization
Gustavo Martinez-Lira and Martin Reimann
After Planning Is Before Planning: New Year, New Challenges
Lukas Rieder and Raef Lawson
Deployment
Martin Grunow and Poorya Farahani
British Petroleum Merger with Amoco
B. Rajesh Kumar
Empowering Women as Key Changemakers: Why Female-Driven Social Innovation Matters
Eva Vosen, Stefan Wilhelm and André Habisch
Tally Solutions Pvt. Ltd.: Orchestrating the Ecosystem
R. Srinivasan
Stage 7: Retention Management retention management
Matthias T. Meifert
Pricing Process Part 3: Structure (3c: Price Optimization)
Frank Frohmann
Future Outlook and Trends in QM
Marc Helmold
Preparing Business Activities in China
Christiane Prange
Social Entrepreneur Open Innovation-Based Business Model Developing Circle
JinHyo Joseph Yun
Etiquette: Dos and Don’ts
Henk R. Randau and Olga Medinskaya
Malcolm Allan on City Branding and Placemaking in Great Britain
Florian Kaefer
Intertwining Lean and Design Thinking: Software Product Development from Empathy to Shipment
Tobias Hildenbrand and Johannes Meyer
Application Examples of Transaction Cost Measurement and Analysis to Management
Chihiro Suematsu
5G+ Smart Healthcare
Pengfei Sun
Casinos and Commercial Real Estate Values: A Case Study of Detroit
Douglas Walker
E-Commerce Marketplace: Selling Spare Parts to Repair Shops in Kenya
Sarah Johnson
Akshayakalpa
Gopal Naik and S. Rajeshwaran
Cases and Solutions
Wing Sun Li
Impact Investing at the Base of the Pyramid: Unitus Seed Fund
Mary J. Cronin
Talent Management in Poland: Challenges, Strategies and Opportunities
Sylwia Przytula
The Salesperson Personality: Of Know-It-Alls, Socializers and Allrounders
Christian Homburg, Heiko Schäfer and Janna Schneider
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