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Management for Professionals

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Automotive Aftermarket in the Western Balkans: Opportunities for the Region and the European Automotive Industry
Iris Koleša and Andreja Jaklič
How to Design a Modern Medical Records System
Annegret Junker
Case 28 PJT Partners
B. Rajesh Kumar
Conclusion and Outlook
Andreas Graesser
Managing Customer and Partner Transitions During a Separation
Joseph Joy
Can Generative-AI (ChatGPT and Bard) Be Used as Red Team Avatars in Developing Foresight Scenarios?
Bruce Garvey and Adam D. M. Svendsen
TBM for Technical Sales: Case Study Manufacturing Industry
Uwe G. Seebacher
Funding, Strategies and Management Control Systems: Empirical Evidence from Two Chamber Orchestras
Fredrik Nilsson and Anna-Karin Stockenstrand
Self-Management for Project Managers
Silke Weisweiler, Jürgen Kuhrts, Isabell Braumandl and Ellen Schmid
Strategic Uses of IP: Applying Learnings from Large Companies to Start-Ups
Sonja London
Strategy Function
Angel Gavieiro Besteiro
Technical Risk Management
Roman Boutellier and Mareike Heinzen
Leadership and Teamwork
Jürg Kuster, Eugen Huber, Robert Lippmann, Alphons Schmid, Emil Schneider, Urs Witschi and Roger Wüst
Resources
Philip Bauer
Generations of Change
Henk R. Randau and Olga Medinskaya
Key Learnings: How to Start a Pioneering Business Model?
Kai-Ingo Voigt, Oana Buliga and Kathrin Michl
Power Tools
Christoph Fuchs and Franziska J. Golenhofen
Negotiations in the Service Industry
Florian Hummel
Leveraging Innovation Based on Effective Process Map Design: Insights from the Case of a European Insurance Company
Monika Malinova and Jan Mendling
Mission Mastery: The DMA Solution Set
Brian Dive
Stateless Computing
Michael Missbach, Thorsten Staerk, Cameron Gardiner, Joshua McCloud, Robert Madl, Mark Tempes and George Anderson
How to Look Up When You’re Facedown: The Rising Strong Process in Organizations
Katarina Veselko
Crisis Management and Risk Management in SMEs: Towards an Integrated Early Warning System
Chiara Crovini
Updates on the Connection Between Customer Relationship Management and Commoditization
Gustavo Martinez-Lira and Martin Reimann
Case 24: Jiaozhou Bay Bridge
B Rajesh Kumar
Infrastructure Cloud Migration
Dongying Hong
Corporate Reputation and Stock Market Behavior
Claudia Gabbioneta, Pietro Mazzola and Davide Ravasi
Going Public and M&A in the German Real Estate Market
Klaus Elmendorff
Cases and Solutions
Wing Sun Li
Stage 7: Retention Management retention management
Matthias T. Meifert
Empowering Women as Key Changemakers: Why Female-Driven Social Innovation Matters
Eva Vosen, Stefan Wilhelm and André Habisch
Social Entrepreneur Open Innovation-Based Business Model Developing Circle
JinHyo Joseph Yun
After Planning Is Before Planning: New Year, New Challenges
Lukas Rieder and Raef Lawson
5G+ Smart Healthcare
Pengfei Sun
British Petroleum Merger with Amoco
B. Rajesh Kumar
Tally Solutions Pvt. Ltd.: Orchestrating the Ecosystem
R. Srinivasan
Casinos and Commercial Real Estate Values: A Case Study of Detroit
Douglas Walker
Pricing Process Part 3: Structure (3c: Price Optimization)
Frank Frohmann
Intertwining Lean and Design Thinking: Software Product Development from Empathy to Shipment
Tobias Hildenbrand and Johannes Meyer
Deployment
Martin Grunow and Poorya Farahani
E-Commerce Marketplace: Selling Spare Parts to Repair Shops in Kenya
Sarah Johnson
Akshayakalpa
Gopal Naik and S. Rajeshwaran
Etiquette: Dos and Don’ts
Henk R. Randau and Olga Medinskaya
Malcolm Allan on City Branding and Placemaking in Great Britain
Florian Kaefer
Application Examples of Transaction Cost Measurement and Analysis to Management
Chihiro Suematsu
The Salesperson Personality: Of Know-It-Alls, Socializers and Allrounders
Christian Homburg, Heiko Schäfer and Janna Schneider
Talent Management in Poland: Challenges, Strategies and Opportunities
Sylwia Przytula
Impact Investing at the Base of the Pyramid: Unitus Seed Fund
Mary J. Cronin
Future Outlook and Trends in QM
Marc Helmold
Preparing Business Activities in China
Christiane Prange
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